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"The stay at this hotel was the worst experience in a very long time. Room next to ours. Played the tv at a loud volume all night long. Finally called the front desk at 3am. Clerk did not seem to interested in getting involved. Then room above check in at 3:00 a.m.. stomping around for over half an hour. Finally had to go outside and sit in the car. Didn't get any sleep all night long. Never again will book a room at this hotel or franchise. Seems this establishment caters to some long-term stays. Judging from this situation, boundaries or rules are not established for these type of guests. Can't confirm whoever was in that room next to me was a long term. Obviously no consideration for their neighbors. Front desk was in close proximity. Don't understand how this clerk didn't hear the noise coming from that room. Upon checking out l politely express my displeasure with the experience at this hotel.. Received the standard I'm sorry. Sent in my way. Cannot recommend this hotel."

"Really good hotel for the money. Hard to beat."

"I won't stay again. Barely any hot water no click on room, dresser was broke, no tv stations. People were nice so that was about the only plus"

"Friendly staff, good location and within walking distance to several restaurants."

"Excellent in every way!!!"

" Roominess amazing! She was. I’ve and "

"Badly needs to be renovated. Does not meet the typical Hyatt standard. Everything is beat up. Didn't even have snacks/drinks or basic medications available in the lobby. Thankfully it was only one night."

"Great location in downtown Des Moines and parking garage was close by. "

"Beds were very comfortable and there were many breakfast options. Had a great one night stay while road tripping. Nice outlet mall nearby. Would stay again."