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"Breakfast was nice and fresh. Veey kind staff. "

"As a family of 4 we stayed in one of the apartments at the back of the hotel. It was fine! A bit dated in terms of the furniture / bathroom - but that was balanced out by a good price and easy walking distance into central cognac. "

"Nicely surprised with our stay, the team was lovely, room super clean and in a quiet location. Breakfast was bang on too. Will be back for an overnight stop if required. "

"The room was a great size, property was nice and quiet (April 2). Access to the waterpark is wonderful. My only recommendation is for late arrival check-in process to be easier. I was a guest off-season so I understand staffing, svcs, etc. are reduced (official check-in is a two hour window, 5p-7p). "

"Every teas spot on and the staff were amazing! "

"One small problem the allocated room had not been cleaned when we arrived, the staff rectified the problem without much of a delay."

"Staff was accommodating, close to everything, great location! Would come back!"

"Staff were very helpful and friendly especially Sabrina. Room service times could be better though. "

"The staff were friendly and welcoming"