Title: Heytesbury House Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Heytesbury House Travelers start their day with a full breakfast at this peaceful retreat, then choose between relaxing by two nearby pools or simply enjoying the tranquil views ## Photo gallery for Heytesbury House ![Garden - Heytesbury House (Cobden)](https://images.trvl-media.com/lodging/10000000/9630000/9626500/9626451/253ef673.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Suite, 1 Bedroom, Non Smoking, Garden View (Suite 1) | Individually decorated, individually furnished, iron/ironing board - Heytesbury House (Cobden)](https://images.trvl-media.com/lodging/10000000/9630000/9626500/9626451/214c90ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Heytesbury House (Cobden)](https://images.trvl-media.com/lodging/10000000/9630000/9626500/9626451/0ab27e12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, Non Smoking (Suite 3) | Individually decorated, individually furnished, iron/ironing board - Heytesbury House (Cobden)](https://images.trvl-media.com/lodging/10000000/9630000/9626500/9626451/65b3b588.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Heytesbury House (Cobden)](https://images.trvl-media.com/lodging/10000000/9630000/9626500/9626451/bc1d54e7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Heytesbury House offers a luxury guesthouse experience near Lake Bullen Merri. Relax on the sun-filled terrace, wander the quiet garden, or stay connected with in-room WiFi. Enjoy access to nearby swimming pools. Guests value its calm, restful atmosphere. ## Reviews 9.6 Exceptional ## Popular amenities - Free Wi-Fi - Air-conditioning - Parking available - Housekeeping £143 includes taxes & fees 1 Feb - 2 Feb ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=9626451&PinnedHotelID=9626451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=9626451&PinnedHotelID=9626451&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=9626451&PinnedHotelID=9626451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=9626451&PinnedHotelID=9626451&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9626451&PinnedHotelID=9626451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9626451&PinnedHotelID=9626451&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9626451&PinnedHotelID=9626451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9626451&PinnedHotelID=9626451&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed Showing 4 of 4 rooms ### View all photos for Standard Room, Non Smoking (Suite 4) ![Standard Room, Non Smoking (Suite 4) | Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9630000/9626500/9626451/fe675156.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking (Suite 4) 10.0 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning Fridge TV Premium bedding 2 bedrooms Egyptian cotton bed sheets - 474 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Standard Room, Non Smoking (Suite 3) ![Standard Room, Non Smoking (Suite 3) | Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9630000/9626500/9626451/65b3b588.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking (Suite 3) ### Highlights Individually furnished Individually decorated Air conditioning Fridge TV Egyptian cotton bed sheets Premium bedding Private bathroom - 312 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Suite, 1 Bedroom, Non Smoking, Garden View (Suite 1) ![Standard Suite, 1 Bedroom, Non Smoking, Garden View (Suite 1) | Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9630000/9626500/9626451/36caec73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 Bedroom, Non Smoking, Garden View (Suite 1) 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Fridge TV Premium bedding Separate bedroom - 334 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, Non Smoking (Suite 2) ![Standard Room, Non Smoking (Suite 2) | Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9630000/9626500/9626451/bf0d8961.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking (Suite 2) 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Fridge TV Egyptian cotton bed sheets Premium bedding Private bathroom - 339 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCobden-Hotels-Heytesbury-House.h9626451.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCobden-Hotels-Heytesbury-House.h9626451.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.32964%2C143.07564&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yAQmo05OeshQRglAx3oaKWQ70tk=) 33 Parrott Street, Cobden, VIC, 3266 #### What's nearby - Tandarook Botanic Gardens \- 5 min walk \- 0.3 miles - Cobden Golf Club \- 10 min walk \- 0.6 miles - Cobden Miniature Railway \- 1 min drive \- 1.0 mile - Loch Ard Gorge \- 37 min drive \- 37.1 miles - The Twelve Apostles \- 38 min drive \- 39.9 miles #### Getting around - Camperdown Station - 15 min drive - Melbourne Airport (MEL) - 153 min drive #### Restaurants - ‪Cobden Bakery - ‬4 min walk - ‪Oasis Cafe - ‬4 min walk - ‪Cobdens Great Bakery - ‬4 min walk - ‪Thompsons Hotel - ‬3 min walk - ‪Cafe on Curdie - ‬4 min walk ## About this property ### Heytesbury House Luxury guest house near Lake Bullen Merri You can look forward to free full breakfast, a terrace and a garden at Heytesbury House. Free in-room WiFi and a library are available to all guests. You'll also enjoy perks such as: - Outdoor pool access nearby - Access to a nearby indoor pool, barbecues and outdoor furniture - Books, smoke-free property and games Room features All guestrooms are individually furnished, and include comforts such as air conditioning, as well as amenities such as free WiFi. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - Fridges, DVD players and electric kettles ## Similar properties ![Upstairs 2 Bedroom Apartment | Living area | LCD TV](https://images.trvl-media.com/lodging/5000000/4950000/4947100/4947093/efa66f08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Port Campbell Motor Inn Port Campbell - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 574 reviews £90 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=4947093&PinnedHotelID=4947093&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/11000000/10560000/10555400/10555383/aa4e38a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sow and Piglets Guesthouse - Hostel Port Campbell - Parking included - Free Wi-Fi - Games room - Bar 8.6 Excellent 110 reviews £102 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=10555383&PinnedHotelID=10555383&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Studio Suite, 1 Queen Bed, Non Smoking, Garden View | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100010000/100003700/100003688/006a6902.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Clifton Beach Lodge Princetown - 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Breakfast included - Parking included - Free Wi-Fi - Tennis court 9.8 Exceptional 256 reviews £85 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=4536075&PinnedHotelID=4536075&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 0 metres - Street parking available ### Food and drink - Free full breakfast available daily 8 AM to 9:30 AM ### Things to do - Books - Games - Indoor pool (guest access) - Library - Outdoor pool (guest access) ### Family friendly - Access to nearby indoor pool - Access to nearby outdoor pool - DVD player - In-room refrigerator ### Conveniences - Guidebooks ### Guest services - Housekeeping (daily) ### Outdoors - Barbecue grill - Garden - Outdoor furniture - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift (single-level property) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 1 building - 1 floor - Built in 1904 - Edwardian architecture - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - DVD player ### Food and drink - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning - Individual decor - Individual furnishings - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 9 PM Early check-in subject to availability Early check-in fee: AUD 50 Late check-in subject to availability Late check-in fee: AUD 50.00 for check-in between 9 PM and 10:30 PM ### Check-out Check-out before 10:30 AM Late check-out subject to availability Late check-out fee: AUD 50.00 ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in fee: AUD 50 (subject to availability) - Late check-in fee: AUD 50.00 for check-in between 9 PM and 10:30 PM - Late check-out fee: AUD 50.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### National rating This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia. ### Property is also known as Heytesbury House Cobden Heytesbury House Heytesbury Cobden Heytesbury House Guesthouse Cobden Heytesbury House Guesthouse Heytesbury House Cobden Heytesbury House Guesthouse Heytesbury House Guesthouse Cobden ## Frequently asked questions ### Does Heytesbury House have a pool? ### How much does it cost to stay at Heytesbury House? ### Is Heytesbury House pet-friendly? ### How much is parking at Heytesbury House? ### What time is check-in at Heytesbury House? ### What time is check-out at Heytesbury House? ### Where is Heytesbury House located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Heytesbury House Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 7.8 Location ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 85 8 - Good 11 6 - Okay 4 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Megan 23 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property! ##### Megan Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Simon 30 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful, authentic stay with wonderful hosts! Highly recommend. ##### Simon Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jayne 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Nothing could be improved on! The perfect place to stay. Clean, quiet with all amenities, wonderful rooms, great history, lovely hosts and a first class breakfast. Yes it is a 30 min drive from The Great Ocean Road, but the drive is easy and lovely. Make the effort and stay here, you will not regret it. ##### Jayne Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Apostolos Chrysanthos 2 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Apostolos Chrysanthos Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Ghansyambhai 25 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities Good property Excellent breakfast ##### Ghansyambhai Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Ray 19 Mar 2023 Liked: Cleanliness, staff & service Great service comfortable and nice ambience ##### Ray Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Guy 26 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous old homestead, lots of history here, fully restored and luxurious. ##### Guy Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Christopher 10 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very comfortable, great hosts, gorgeous period building, excellent breakfast. Will return again for sure ##### Christopher Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Adrian 14 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was an absolute delight staying here, it transported you back in time with the whole charm of the venue, best sleep & the breakfasts were divine. will definitely stay again. Make your trip worthwhile and stay 2x nights ##### Adrian Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Mark 9 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was the most relaxing and enjoyable stay in stunning surroundings. We will return ##### Mark Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Andrea 31 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a beautiful historic building. Unfortunately we checked in late and left early but would have loved to have more time to enjoy this property. Hope to return in the future. ##### Andrea Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Andrea 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unique experience in a house full of interesting history. Exceptionally clean with lovely additions like soft bath robes and bath salts. The hosts were friendly and efficient in their service and breakfast was yummy. Adding Chromecast to the TV would be a nice touch but the hosts have a selection of DVDs that can be borrowed. Some LED candles did not work but did not detract from the overall experience. ##### Andrea Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Doug 23 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best bib for miles. To notch piece of solitude and comfort! ##### Doug Stayed 1 night in Feb 2024 ### 10/10 Excellent #### David 29 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Putting the x in lux We had lovely weather driving up. This was an overnight stay for our Great Ocean Rd two day trip. It looked lovely on the pictures, but it is so much better. It is not only luxury accommodation but super clean, swiss level! They pay attention to little things, going the extra mile to, putting the x in lux. Breakfast was great with lovely music and with a lovely view of the garden. ##### David Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Harold 5 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amaizing ##### Harold Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Harlan 14 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This former physician’s residence and private hospital has been lovingly and painstakingly restored and renovated to house a bed and breakfast inn. The modernization of the rooms has been done in a way that preserves the original design and period when it was first constructed. We stayed in the Alfred suite - a large bedroom with comfortable king-sized, four-poster canopy bed, and a period replica spiral stair to a small loft - and found it comfortable and pleasant. Hosts were knowledgeable about the history and renovations of the building. My apologies to the hosts for our late arrival - please arrive early to fully appreciate the gardens and grounds a well-maintained English garden with mature hedgerows, flowers and shrubbery. Breakfast was delicious, and several choices were available - better than is sometimes offered in B&Bs. Street parking is plentiful. Cobden location was suitable for a short drive to the Twelve Apostles in the morning, and exploration of the Great Ocean Road. ##### Harlan ### 10/10 Excellent #### Serena 29 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What I'm going to say is going to be icing on the cake, but I still have to say it! Heytesbury House is THE BEST B&B I've ever been in my life! It beats any five star hotels I've ever stayed at as well. In any appreciative eye, you'll see the efforts and love Kathryn and Andrew put in the place. The design, decoration and maintenance are all done in perfection. This place stands for perfection. No doubt. The house menu they have is a must mention too. It's very thoughtful of them to provide meal options during the Christmas season. We checked there was nothing in Cobden during this time, so we brought sandwiches. We didn't really want to have those sandwiches, so it was music in my ears when Kathryn said 'we have a dinner menu...' It was a brilliant experience having dinner in their dining room! Me and my man we loved Heytesbury House. I can't believe we only paid $236 for the stay and $36 for the Christmas dinner. I wish I live near by, so I could go back more often! ##### Serena ### 10/10 Excellent #### Verified traveller 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 좋아요 정말 좋아요 😀 숨은 보석같은 곳! 그레이트 오션에 자유여행으로 오길 정말 잘 했다. 이곳을 알 수 있게 되었기 때문이다. 고옥이지만 깨끗하고 단정하며 구석구석 주인의 섬세한 터치가 느껴진다. ##### Verified traveller Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jeanette 22 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This old world charming property was a delight to enjoy while staying here. The attention to detail, cleanliness and friendly hospitality was pleasant. We had a delicious breakfast served to our elegantly laid table in the beautifully decorated dining room that was filled with beautiful antique furniture. We had the choice of hot or continental breakfast with cafe style cofees. In the evening there's options for light food if you don't want to venture out. Devonshire tea is also available. Recommend this establishment. ##### Jeanette Stayed 1 night in Apr 2022 ### 10/10 Excellent #### W 26 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely restored old doctors residence Lovely stay, renovation of 1904 residence is very high standard. Bathrooms and sitting rooms comforably modised. Made welcome on arrival. Gardens beautiful. Cobden lovely neat town. Recommend meal at Thomsons pub. ##### W Stayed 1 night in Mar 2022 ### 10/10 Excellent #### Mark 20 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic BnB. Our overnight stay was fantastic, the owners are very welcoming and accommodating, very comfortable bed great room with everything we needed, including a private courtyard, very quiet, the whole house has so much character, lots of things to read and look at about the history of the place, we had a delicious breakfast in the morning, we will be back. ##### Mark Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Nitish 9 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful rooms with perfect hosts and quite bit of history behind it. A unique and great experience. ##### Nitish Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Laurens 2 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Heytesbury House was an amazing property and we thoroughly enjoyed our stay! ##### Laurens Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Verified traveller 18 Mar 2021 Liked: Staff & service, property conditions & facilities Beautiful property. Relaxing. Garden is beautiful. Excellent breakfast ##### Verified traveller Stayed 2 nights in Mar 2021 ### 2/10 Terrible #### Verified traveller 15 Mar 2021 Liked: Cleanliness Disliked: Staff & service We were UNWELCOME AND BAD-VIBED the moment we arrived with a non-friendly man, maybe he didn't like the colour of my partner's skin because he wasn't even slightly warm when we were smiling and pleasant on arrival. The host however, the next morning really shocked us, Kathryn. She was SO RUDE!! She made my partner so uncomfortable for requesting breakfast at 9.24am when breakfast was between 8 and 9.30am. We were still within time, maybe only just but still within. We asked for it to be brought to our room very kindly (due to insomnia) then it arrived with a bang on the door, followed by a clear, harsh instruction to not do this again the following morning. I barely ate, was so shocked and tossed with the idea of leaving for hours the next day, feeling so wrong being there!! We don't understand when we were so nice and paid so much that we were treated like this. We felt that clearly they didn't want us there, that better we book a new place and when we requested even a part refund we were told we left it too late and charged us FULL price. I think they are too old for the business to deal with a minor request and make you feel small when you do. I would somewhat respect them, had they not taken almost $500 for 2 nights that we barely touched. Very bad experience. Go elsewhere people where service has a smile and treat you like a person not a dollar sign!!! ##### Verified traveller Stayed 2 nights in Mar 2021 ## Expedia's Latest Trends ### Hotels > [Club Wyndham Airlie Beach](https://www.expedia.co.uk/Airlie-Beach-Hotels-Club-Wyndham-Airlie-Beach.h2802992.Hotel-Information) > > [Bannisters Port Stephens](https://www.expedia.co.uk/Soldiers-Point-Hotels-Bannisters-Port-Stephens.h27355893.Hotel-Information) > > [Villas Thailand](https://www.expedia.co.uk/Thailand-Villas.d178-aaVillas.Travel-Guide-Accommodation) > > [Ozone Hotel Kangaroo Island](https://www.expedia.co.uk/Kingscote-Hotels-Aurora-Ozone-Hotel.h2737459.Hotel-Information) > > [Rochester Riverside Holiday Park](https://www.expedia.co.uk/Rochester-Hotels-Rochester-Riverside-Caravan-Park.h65341713.Hotel-Information) > > [The Copa Cabana at Copacabana](https://www.expedia.co.uk/Copacabana-Hotels-The-Copa-Cabana-At-Copacabana.h33554165.Hotel-Information) > > [Torquay Foreshore Caravan Park](https://www.expedia.co.uk/Torquay-Hotels-Torquay-Foreshore-Caravan-Park.h6001296.Hotel-Information) > > [Wyndham Resort Torquay](https://www.expedia.co.uk/Torquay-Hotels-Wyndham-Resort-Torquay.h1927122.Hotel-Information) > > [Coral Sea Resort](https://www.expedia.co.uk/Airlie-Beach-Hotels-Coral-Sea-Marina-Resort.h1047180.Hotel-Information) > > [Exmouth Escape Resort](https://www.expedia.co.uk/Exmouth-Hotels-Exmouth-Escape-Resort.h4032424.Hotel-Information) > > [Crowne Plaza Leeds by IHG](https://www.expedia.co.uk/Leeds-Hotels-Crowne-Plaza-Leeds.h10252.Hotel-Information) > > [Hôtel des Grands Voyageurs](https://www.expedia.co.uk/Paris-Hotels-Hotel-Des-Grands-Voyageurs.h2105.Hotel-Information) > > [RAC Monkey Mia Dolphin Resort](https://www.expedia.co.uk/Monkey-Mia-Hotels-RAC-Monkey-Mia-Dolphin-Resort.h2650828.Hotel-Information) > > [The Carrington Hotel](https://www.expedia.co.uk/Sydney-Hotels-The-Carrington-Hotel.h474003.Hotel-Information) > > [Kangaroo Island Wilderness Retreat](https://www.expedia.co.uk/Karatta-Hotels-Kangaroo-Island-Wilderness-Retreat.h2041654.Hotel-Information) > > [By The Sea Port Douglas](https://www.expedia.co.uk/Port-Douglas-Hotels-By-The-Sea-Port-Douglas.h3024406.Hotel-Information) > > [Heron Island Resort](https://www.expedia.co.uk/Heron-Island-Hotels-Heron-Island-Resort.h1636471.Hotel-Information) > > [Glamping at Truffle Lodge](https://www.expedia.co.uk/Gretna-Hotels-Truffle-Lodge.h22239606.Hotel-Information) > > [OBLU XPERIENCE Ailafushi - All Inclusive with Free Transfers](https://www.expedia.co.uk/OBLU-XPErience-Ailafushi.h72915265.Hotel-Information) > > [Lilianfels Resort & Spa - Blue Mountains](https://www.expedia.co.uk/Sydney-Hotels-Lilianfels-Resort-Spa-Blue-Mountains.h872.Hotel-Information) > > [Mercure Hunter Valley Gardens](https://www.expedia.co.uk/Pokolbin-Hotels-Mercure-Resort-Hunter-Valley-Gardens.h1877968.Hotel-Information) > > [Mandalay Luxury Beachfront Apartments](https://www.expedia.co.uk/Port-Douglas-Hotels-Mandalay-Luxury-Beachfront-Apartments.h2648804.Hotel-Information) > > [The Lost Camel](https://www.expedia.co.uk/Yulara-Hotels-The-Lost-Camel.h4805954.Hotel-Information) > > [Heritage Trail Lodge Margaret River](https://www.expedia.co.uk/Margaret-River-Hotels-Heritage-Trail-Lodge-Margaret-River.h9624427.Hotel-Information) > > [RAC Ningaloo Reef Resort](https://www.expedia.co.uk/Coral-Bay-Hotels-Ningaloo-Reef-Resort.h4257765.Hotel-Information) > > [Villa Agrippina Gran Meliá - The Leading Hotels of the World](https://www.expedia.co.uk/Rome-Hotels-Villa-Agrippina-Gran-Melia-The-Leading-Hotels-Of-The-World.h4464282.Hotel-Information) > > [Sheraton Grand Mirage Resort, Port Douglas](https://www.expedia.co.uk/Port-Douglas-Hotels-Sheraton-Grand-Mirage-Resort.h8065.Hotel-Information) ### Flights ---