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Overview of Opera Plaza

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Explore the area

    Popular LocationPalace of Justice4 min walk
    Popular LocationNational Theatre5 min walk
    Popular LocationAvram Iancu Square6 min walk
    AirportCluj-Napoca (CLJ)10 min drive

Choose dates to view prices

About this area

Cluj-Napoca

Popular Location

What's nearby

  • Palace of Justice - 4 min walk
  • National Theatre - 5 min walk
  • Avram Iancu Square - 6 min walk
  • Dormition of the Theotokos Cathedral - 7 min walk
  • Babes-Bolyai University - 10 min walk

See similar properties

Policies

4.1
Very good
5 - Excellent
44
4 - Good
45
3 - Okay
18
2 - Poor
5
1 - Terrible
1

4.4/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, staff & service
Best hotel location for historic sites and the staff do try .Exceptional service was provided by Andreaa and her colleague who checked us out at 1pm on Sunday 5th ( Apologies for not committing name to memory ) . There was a great deal of willingness by staff to please guests, but there's scope for improvement and follow through ... Food was disappointingly average and the breakfast buffet failed to inspire. The room was large and covered the essentials, but not much beyond that. Given the room rate, one expects better.
Stayed 3 nights in Jan 2020

2/5 Poor

Travelled with group
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities, property conditions & facilities
Over priced - and over rated - should not be 5 star / should be 3 star at a push! Staff are friendly and they try hard but unfortunately it appears that they have not had professional customer service training (so not there fault) ...choice of food options for breakfast is awful ... interior very dated. If it was a 3 star hotel and cheaper I would have given it a higher score as it would have been more realistic
Stayed 3 nights in Jan 2020

2/5 Poor

Business traveller
Sad face IconDisliked: Staff & service
Stayed 7 nights in Nov 2019

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Property conditions & facilities
Cleaning staff does an amazing job. Professional massage therapy available, great after a long flight. Don’t let the stars fool you. They only deserve them for location and amenities. The hotel is in desperate need of updating paint, furnishings and most importantly... the beds/ mattresses- doesn’t justify the prices. Was not expecting a room with a view given the location, but when your view( also for several rooms along same corridor)consists of a roof that also serves as a dumping ground for old HVAC and furnace doesn’t say much about owners pride in this property. This was a repeat stay(6 years ago) but unfortunately will be the last.
Stayed 3 nights in Oct 2019

3/5 Okay

Travelled with partner
Sad face IconDisliked: Property conditions & facilities
This property is not updated and feels somewhat clean but outdated and worn. The location is not great. I think the pictures and dwelling from the website are misgleading.
Stayed 1 night in Aug 2019

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