Verified review
2/10 Terrible
Az
20 Nov 2023
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The address shown on Expedia is incorrect. I booked this based on the location.
I tried to contact the host to confirm all was correct prior to day of booking but they didn't respond.
On the day of the booking the hosts contact me asking for additional payment. I promptly paid this and heard nothing back. At check-in time I again tried to call the host and after few times calling they answered asking for the additional payment first. I told them that I had already paid. They then said they will check and eventually sent my the check instructions. The address they sent was different to the one on Expedia. It was 25mins taxi away from the location given on Expedia.
After traveling all day, I then had to take 25 minute taxi ride to the properties actual location. Once there, the building has multiple entrances and two apartments with the same number. After double checking everything I eventually found the correct apartment and checked in.
The property was no where near where I needed to be and had to take multiple taxis rides each day back and forth.
Nighter the host nor Expedia was helpful in my experience. My weekend was ruined with the incorrect listing.