Club Santiago Holidays from £898

Pictures on web site do match with the hotel. Check in was very slow. Key, tv remote and a/c was broken and put together with tape. Bathroom windows were broken in the shower area. Humidity kept going in the room so a/c hard to keep up Literally had to hang toilet paper on the window so, the rooms next to would not be able to see in as we shower. There were lizards insides our room. The out side of oit room had some type of bug build up on the wall it was huge. The hotel in general needs a lot of up keep. Buffet was very poor. Not many variety of food. Drinks poorly made in bar areas. Any question I asked for information I would be directed to the lobby whic was very very far from room and down hill. And every time i made it to the lobby theyy would tell me they didn't knkw and direct me somewhere else and sometimes it would be very very far up hill. Definitely this is not a hotel I would come back to. It needs a lot of work when it comes to the building it self and it doesn't seem like they are doing anything to improve it. I did take pictures of everything if needed.

Property is huge and has alot of activities fishing ,water activities outside of the property, Golfing the road to get there from the main street is horrible. Has 3 restaurant options limited hours and limited options. Beautiful property but it has its years and has some things that were not working in my room. Great place to not wonder if you want to wander around not recommended has 2 pools . Great for a family .

Food was good and staff very friendly

Overall, the hotel is good, however i had some issues with refilling drinks for our room. Although we purchase the all inclusive package, it was always difficult to get refills, specially coffee pods.coffee pods. had