Cloître St-Trophime

Everything was great

This hotel is amazing! It's a historic property and the staff were very friendly and helpful. Check-in was easy. We were able to park across the street in the public parking pretty easily. Our room was wonderful. The property was quiet for being right there in town and the beds were reasonable. The only thing odd that happened while we were staying there is one day after we'd been out touring we got back to the room to find the door propped wide open. There was no one there. It was late in the evening so it was really odd to find it that way. It's not like cleaning staff were there tidying up the room. We went down to the front desk to inquire about the door being propped open, but the front desk staff person just said she didn't do it and didn't offer any explanation. She also didn't look into it to find out why it had been like that. Luckily, everything seemed in order - none of our things had been taken or moved or tampered with. We're guessing that maybe the cleaning staff had it propped early in the day to clean it and just forgot and moved on?! Still, it would have been nice for the staff to investigate and come back to us with an answer as to what was going on there.

Great staff and the location was great. The bar/restaurant downstairs was also good and no sound came into the hotel rooms.