Clifton Holidays from £5,476

I picked this hotel because it had the highest star rating of any in the area and was actually pretty expensive but what I got was service similar to a motel six. I was not well greeted. The check-in staff was rushed and not very friendly. There is no parking, but there is a city garage behind the building. Not direct access to the hotel even though they say there is there is not. That was not very well explained. I had to go back to the desk twice. There is no because they want you to buy coffee in the lobby at an inflated price which I don’t like. There are no closets in the room. The toilet moved when I sat on it the bed was tilted at an angle and I kept sliding off during the night. I’m not kidding. This is the truth. It was room 506. I could not even watch my Netflix because it was not a smart TV in the room and there were no chargers by the bedside so I had to charge my phone across the room. I honestly regret spending the kind of money that I spent on this hotel. Being greeted so disrespectfully after a long drive is just not a good way to start off..

The one thing my family enjoyed is the patio and the pool table

Outstanding in every conceivable way! Lovely young lady at check in desk offered me a discount, of which I was unaware, I had earned on Expedia and applied it to my bill. Restaurant staff was personable and knowledgeable about menu despite having only been open for a couple of weeks. The room accommodations? 5 star in every way. I’ve traveled quite a bit and this was possible the nicest hotel I’ve ever experienced. It will be my home away from home when in Cincinnati.