Title: Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aiden by Best Western Clermont-Ferrand Hotel & Spa Pet-friendly hotel connected to the convention centre in Clermont-Ferrand with a full-service spa ## Photo gallery for Aiden by Best Western Clermont-Ferrand Hotel & Spa ![Couples treatment room(s), sauna, steam room, massages - Aiden by Best Western Clermont-Ferrand Hotel & Spa (Clermont-Ferrand)](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/66759d86.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/dded6309-4239-46e1-9223-8b8f695ca7b0-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Cocktail bar - Aiden by Best Western Clermont-Ferrand Hotel & Spa (Clermont-Ferrand)](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/4d8d4c9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Aiden by Best Western Clermont-Ferrand Hotel & Spa (Clermont-Ferrand)](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/7598eb6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar - Aiden by Best Western Clermont-Ferrand Hotel & Spa (Clermont-Ferrand)](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/w3837h2560x3y0-06e24b43.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Clermont-Ferrand, Aiden by Best Western Clermont-Ferrand - Le Magnetic Hotel & Spa offers comfort with a spa, designer stores, high-speed WiFi, a library, and coworking spaces. Perfect for exploring L'Aventure Michelin. ## Reviews 9.0 Wonderful ## Popular amenities - Bar - Spa - Parking available - Gym - 24/7 front desk £81 includes taxes & fees 9 Jan - 10 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed) ![Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/52223b91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed) 8.4 Very good 5 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Smart TV Pillow menu Sofa bed - single Pillow-top bed - 213 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) ![Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/8734bf72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) 10.0 Exceptional 5 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Smart TV Pillow menu Sofa bed - double Pillow-top bed - 237 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Classic Twin Room, 2 Single Beds, Non Smoking ![Classic Twin Room, 2 Single Beds, Non Smoking | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/4f8c94b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, 2 Single Beds, Non Smoking 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Smart TV Pillow menu Pillow-top bed Blackout curtains - 194 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Classic Room, 1 Queen Bed, Non Smoking ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/w3839h2553x0y5-5f2ab818.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Queen Bed, Non Smoking 8.6 Excellent 8 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Smart TV Pillow menu Pillow-top bed Blackout curtains - 194 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed) ![Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed) | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/4f30d2d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Smart TV Pillow menu Sofa bed - single Pillow-top bed - 194 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Classic Room, Multiple Beds, Non Smoking ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/8051cf73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Multiple Beds, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Smart TV Pillow menu Premium bedding 2 bedrooms - 291 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Single Beds ## You may also like Ad ![Daily buffet breakfast (EUR 13.80 per person)](https://images.trvl-media.com/lodging/3000000/2540000/2531000/2530965/11d56ff4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kyriad Clermont-Ferrand-Sud-La Pardieu Clermont-Ferrand - Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 1,005 reviews £58 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Clermont-Ferrand-Hotels-Kyriad-Clermont-Ferrand-Sud-La-Pardieu.h2530965.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=812&destination=Clermont-Ferrand&destType=MARKET&latLong=45.776459,3.0821&searchId=35b4afc2-9183-44bf-bcd8-d733dc6e48f3&top_cur=GBP) Ad ![Daily buffet breakfast (EUR 13.90 per person)](https://images.trvl-media.com/lodging/12000000/11690000/11684700/11684609/43e21b9d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Campanile Clermont Ferrand Centre Clermont-Ferrand - Pet-friendly - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FClermont-Ferrand-Hotels-Aiden-By-Best-Western-Clermont-Ferrand.h55559521.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FClermont-Ferrand-Hotels-Aiden-By-Best-Western-Clermont-Ferrand.h55559521.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.78472%2C3.09880&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=E9n9f1ZcuUpgGBBjcDtcvk5Pnwo=) 41 avenue de la république, Clermont-Ferrand, 63100 #### What's nearby - Polydome Congress Centre \- 3 min walk \- 0.2 miles - Stade Marcel Michelin \- 9 min walk \- 0.5 miles - L'Aventure Michelin \- 12 min walk \- 0.7 miles - Clermont-Ferrand Cathedral \- 17 min walk \- 0.9 miles - Place de Jaude \- 4 min drive \- 1.1 miles #### Getting around - Clermont-Uni-T2C Tram Stop - 8 min drive - Clermont-Ferrand Station - 11 min walk - Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 13 min drive #### Restaurants - ‪Le Fournil De Jean - ‬8 min walk - ‪Novotel Suites Clermont Ferrand Polydome - ‬4 min walk - ‪Brasserie La Pergola - ‬9 min walk - ‪Le Caramel - ‬8 min walk - ‪New York Café - ‬9 min walk ## About this property ### Aiden by Best Western Clermont-Ferrand Hotel & Spa Upscale hotel near L'Aventure Michelin Located close to Clermont-Ferrand Cathedral and Place de Jaude, Aiden by Best Western Clermont-Ferrand Hotel & Spa provides a terrace, designer shops on-site and a coffee shop/cafe. Indulge in a massage at Le Magnetic Spa, the on-site spa. The on-site French cuisine restaurant, Le Magnetic, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Bike parking, massage treatment rooms and a 24-hour front desk - Smoke-free property, coffee/tea in reception and luggage storage - Guest reviews give top marks for the helpful staff Room features All 85 rooms feature comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and free stocked minibars. Other conveniences in all rooms include: - Baby baths and free infant beds - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and baths or showers - 43-inch Smart TVs with premium channels - Electric kettles, daily housekeeping and desks ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/103000000/102690000/102680900/102680806/6b972b24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GRAND MESS Clermont-Ferrand Clermont-Ferrand - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 207 reviews £80 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=102680806&PinnedHotelID=102680806&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1150000/1142600/1142595/w5751h3835x6y5-97a679e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Clermont-Ferrand Les Salins - 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Pet-friendly - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 304 reviews £58 includes taxes & fees 9 Jan - 10 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=67288506&PinnedHotelID=67288506&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/12100/12081/c512070c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Clermont-Ferrand Centre by IHG Les Salins - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 288 reviews £73 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=12081&PinnedHotelID=12081&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1742700/1742644/4f739728.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Hotel Gergovie Perignat-les-Sarlieve - Pet-friendly - Parking included - 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Height restrictions apply for on-site parking - Onsite parking available only on request - Secured, covered parking on site (EUR 12 per day) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 9 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Hosted evening meal available daily for a fee of EUR 36; reservation required - Snack bar/deli ### Restaurants on site - Le Magnetic - Le Magnetic ### Things to do - 24-hour gym - Designer stores - Full-service spa - Shopping - TV in common areas ### Family friendly - Baby bath - Children's games - In-room cot - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 4 meeting rooms - Coworking space ### Outdoors - Terrace ### Full-service spa - 4 treatment rooms - Couples treatment rooms - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Doorbell and phone notification - Lift (110 centimetre wide door) - Stair-free path to entrance - Thin carpet in room - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (70 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - At least 80% lighting from LEDs - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Towels provided ### Entertainment - 43-inch smart TV with premium satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: EUR 16.50 Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: EUR 16.50 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 8 per pet, per day Service animals are welcome, and are exempt from fees 1 total pets Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children - Covered self-parking fee: EUR 12 per day (in/out privileges) - Pet fee: EUR 8 per pet, per day - Service animals are exempt from fees - Early check-in fee: EUR 16.50 (subject to availability) - Late check-out fee: EUR 16.50 (subject to availability) - Hosted evening meal: EUR 36 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds and on-site parking This property accepts credit cards; cash is not accepted This property uses a grey water recycling system The listed optional facilities fee covers access to the spa facility (indoor pool, hammam, hot tub). A reservation is required to access the spa facility. Guests must be at least 16 to access the spa facility. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply Guests under 16 years old are not allowed in the swimming pool Guests under 16 years old are not allowed in the spa ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ## Frequently asked questions ### Is Aiden by Best Western Clermont-Ferrand Hotel & Spa pet-friendly? ### How much does it cost to stay at Aiden by Best Western Clermont-Ferrand Hotel & Spa? ### How much is parking at Aiden by Best Western Clermont-Ferrand Hotel & Spa? ### What time is check-in at Aiden by Best Western Clermont-Ferrand Hotel & Spa? ### What time is check-out at Aiden by Best Western Clermont-Ferrand Hotel & Spa? ### Where is Aiden by Best Western Clermont-Ferrand Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews ## Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 279 8 - Good 110 6 - Okay 29 4 - Poor 23 2 - Terrible 5 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 8.4/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Bora 20 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stop after a long journey. Breakfast is really good and the beds were perfectly comfortable ##### Bora Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Siobhan 17 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities Clean and comfortable hotel in a great location. Friendly staff, would stay again! ##### Siobhan ### 10/10 Excellent #### Verified traveller 29 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great food, service, accommodations. I was there for business meetings, wish I’d had time for the spa! ##### Verified traveller Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Diana 10 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great staff, nice bar, quiet room ##### Diana Stayed 1 night in May 2023 ### 10/10 Excellent #### Graham 24 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Fabulous comfortable and modern hotel. Excellent dining in the hotel. Wonderful helpful staff. ##### Graham Stayed 2 nights in Mar 2024 ### 8/10 Good #### Stuart 5 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Good clean hotel. All staff friendly and helpful. ##### Stuart Stayed 1 night in Sep 2022 ### 8/10 Good #### James 6 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location close to tram and Michelin Carmes ##### James Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### mary 11 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Best complimentary breakfast I’ve ever had. ##### mary Stayed 1 night in May 2023 ### 10/10 Excellent #### Rogier de 31 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and brand new hotel with EV loading facilities at the parking. The hotel looks great, nice bar. Breakfast is great, restaurant could be better. ##### Rogier de Stayed 1 night in Jul 2022 ### 8/10 Good #### Cagri 20 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel, good breakfast, pleasant staff. Location was okay but in the middle of no where really. ##### Cagri Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Carlos 23 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities The Hotel is amazing! I strongly recommend ##### Carlos Stayed 1 night in Jun 2023 ### 6/10 Okay #### MEI WAI 3 Dec 2022 Liked: Cleanliness Good for drive ##### MEI WAI ### 10/10 Excellent #### Diana 10 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Charles the restaurant manager greeted us in the parking lot. Escorted us to the reserved handicap parking and put our luggage in our room for us all with a great smile and attitude. Our room was also super! ##### Diana ### 4/10 Poor #### Henrik Højsholt 13 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Overpriced Very pricy compared to quality. The food and breakfast was below average. ##### Henrik Højsholt Stayed 1 night in Jul 2024 ### 8/10 Good #### Verified traveller 2 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 20 minute walk into Clermont. Breakfast is good but not so good for dinner ##### Verified traveller Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Verified traveller 14 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very Perfect hôtel but the breakfast is overpriced and very poor. it's a shame ##### Verified traveller Stayed 1 night in May 2024 ### 6/10 Okay #### Penny 10 Jul 2023 Liked: Staff & service Disliked: Property conditions & facilities Area very sketchy. Don’t know if there are better areas in Clermont F. Staff was amazing and so helpful. Their understanding of English was excellent. Our French is limited and they were patient and kind. ##### Penny Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Alex 25 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable stay. A very comfortable room and a great shower! The hairdryer in my room didn’t work but they sent someone up with another which was fine. And they asked me to move my car from the outside parking to the underground garage. No big deal and I actually preferred that option. Very friendly and helpful staff. Recommended. ##### Alex Stayed 1 night in Aug 2024 ### 6/10 Okay #### David 14 Jan 2025 Liked: Staff & service Disliked: Cleanliness, amenities Room was not properly cleaned as we could see someone had spilled a beverage and left there until we arrived. Towels were missing from the room and we had to request them. Staff was nice and we felt welcomed. Some amenities are not added to the room and instead we have to ask them. I was expecting more when I made the booking. ##### David Stayed 1 night in Jan 2025 ### 8/10 Good #### Carson 24 Aug 2024 Liked: Amenities, property conditions & facilities Hôtel was lovely, but I do think I was over charged for breakfast. We were charged 18 euros each this seemed excessive? Also we were told restaurant fully booked but at 9 pm the restaurant was quiet and two tables were still ordering food. Which was disappointing to be told restaurant full when clearly it wasn’t . ##### Carson Stayed 1 night in Aug 2024 ### 2/10 Terrible #### KLAUS 6 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Clearly this property didn't require proof of payment as they charged my credit card almost $900 for someone to stay there after booking online with someone else's number. In the US they require confirmation of the card on record to check in which clearly they did not have. ##### KLAUS ### 4/10 Poor #### Adele 21 May 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Parking is always a problem Parking reserved outside but on arrival we were told the parking is inside, it’s impossible to get a car into the garage without scratching it, so big argument before we’ve even got into the hotel. We parked outside. No food in hotel restaurant for vegans. ##### Adele Stayed 1 night in May 2024 ### 10/10 Excellent #### HELEN 27 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities We booked a family room for one night and they gave us 2 amazing connected rooms which made the kids (and the dog!) very happy. Tidy, neat, big rooms. Buffet breakfast was excellent (make your own pancakes machine!!!), dinner was so-so but convenient, just beware early last orders. Good on-site parking behind a barrier but not underground (tight spaces!). Convenient for a quick walk into the town centre and half an hour drive to the Puy de Dome train. Also good space for dog walking close by, in front of the conference centre. ##### HELEN Stayed 1 night in May 2023 ### 4/10 Poor #### Adele 14 May 2024 Disliked: Staff & service, room comfort #### Poor customer service Reserved parking when I made the booking a couple of months ago but we arrived it was full. Had to park our car on the street full of stuff in a not so nice area! No vegan options in the restaurant. Waited 10 minutes to be served in an empty bar. Poor customer service & staff like to argue back. Will not be returning! ##### Adele Stayed 1 night in May 2024 ### 6/10 Okay #### Céline 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Les moins : Piscine payante ! Très décevant et pas precisé sur Expedia (Pour un hôtel 4 étoiles c'est honteux...la piscine et même le sauna/hammam son compris normalement) Petit déjeuner cher (18€ par personne) Le vanity set (cotons tiges et disques démaquillant), kit dentaire... ne sont pas présents dans la salle de bain, on doit le demander à l'accueil (soit disant pour la planète, mais surtout pour les économies ! ... le standing d'un hôtel 4 étoiles ?) Les plus : Décoration très sympa et couleurs pétillantes Personnel accueillant et sympathique Hôtel très propre Prix du parking raisonnable (12€ par nuit) et possibilité sous-terrain ou extérieur Bornes de recharge sur les 2 parkings sans frais supplémentaire Pas trop éloigné du centre (même s'il faut 25-30 min de marche jusqu'à Place Jaude, le tram est gratuit les week-ends) ##### Céline Stayed 3 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [La Résidence de l'Ours](https://www.expedia.co.uk/Megeve-Hotels-La-Residence-De-LOurs.h32650071.Hotel-Information) > > [Château les Oliviers de Salettes](https://www.expedia.co.uk/Charols-Hotels-Chateau-Les-Oliviers-De-Salettes.h6201204.Hotel-Information) > > [ibis Styles Albertville](https://www.expedia.co.uk/Albertville-Hotels-Ibis-Styles-Albertville.h68087899.Hotel-Information) > > [Residence La Reserve](https://www.expedia.co.uk/Ferney-Voltaire-Hotels-Residence-La-Reserve.h1583215.Hotel-Information) > > [Le Pélican](https://www.expedia.co.uk/Annecy-Hotels-Le-Pelican.h71272687.Hotel-Information) > > [Résidence Odalys Les Fermes de Chatel](https://www.expedia.co.uk/Chatel-Hotels-Residence-Odalys-Les-Fermes-De-Chatel.h12225079.Hotel-Information) > > [Chalet Hôtel Régina](https://www.expedia.co.uk/Les-Gets-Hotels-Chalet-Hotel-Regina.h6577790.Hotel-Information) > > [CGH Résidences & Spas Les Fermes de Sainte Foy](https://www.expedia.co.uk/Sainte-Foy-Tarentaise-Hotels-CGH-Residences-Spas-Les-Fermes-De-Sainte-Foy.h1244944.Hotel-Information) > > [CHALET GRAND PARADIS, comfort, refinement, 7 bedrooms, cinema, SPA, near center](https://www.expedia.co.uk/Megeve-Hotels-CHALET-GRAND-PARADIS.h45821662.Hotel-Information) > > [Unique Location ! 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