Title: Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aiden by Best Western Clermont-Ferrand Hotel & Spa Pet-friendly hotel connected to the convention centre in Clermont-Ferrand with a full-service spa ![Exterior](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/w3839h2560x1y0-57d0ed6f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; French cuisine ](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/c4ea13c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room, massages](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/5fe7dc54.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/7598eb6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/w3837h2560x3y0-06e24b43.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Clermont-Ferrand, Aiden by Best Western Clermont-Ferrand - Le Magnetic Hotel & Spa offers comfort with a spa, designer stores, high-speed WiFi, a library, and coworking spaces. Perfect for exploring L'Aventure Michelin. 9.0 Wonderful ## Popular amenities - - Bar - Spa - Parking available - Gym - 24/7 front desk £85 includes taxes & fees 31 Oct - 1 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/52223b91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed) 8.4 Very good 5 reviews ### Highlights Air conditioning Connecting rooms available Free minibar items Smart TV Pillow menu Blackout curtains Pillow-top bed Premium bedding - 213 sq ft - Sleeps 3 - 1 Queen Bed ![Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/8734bf72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) 10.0 Exceptional 5 reviews ### Highlights Air conditioning Connecting rooms available Free minibar items Smart TV Pillow menu Blackout curtains Pillow-top bed Premium bedding - 237 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Classic Twin Room, 2 Single Beds, Non Smoking | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/4f8c94b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, 2 Single Beds, Non Smoking 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available Free minibar items Smart TV Pillow menu Pillow-top bed Premium bedding Blackout curtains - 194 sq ft - Sleeps 2 - 2 Single Beds ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/w3839h2553x0y5-5f2ab818.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Queen Bed, Non Smoking 8.6 Excellent 8 reviews ### Highlights Air conditioning Connecting rooms available Free minibar items Smart TV Pillow menu Pillow-top bed Premium bedding Blackout curtains - 194 sq ft - Sleeps 2 - 1 Queen Bed ![Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed) | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/4f30d2d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free minibar items Smart TV Pillow menu Blackout curtains Pillow-top bed Premium bedding - 194 sq ft - Sleeps 3 - 2 Single Beds ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/8051cf73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Multiple Beds, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Free minibar items Smart TV Pillow menu Premium bedding Blackout curtains Pillow-top bed - 291 sq ft - 2 bedrooms - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FClermont-Ferrand-Hotels-Aiden-By-Best-Western-Clermont-Ferrand.h55559521.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FClermont-Ferrand-Hotels-Aiden-By-Best-Western-Clermont-Ferrand.h55559521.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.78472%2C3.09880&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=E9n9f1ZcuUpgGBBjcDtcvk5Pnwo=) 41 avenue de la république, Clermont-Ferrand, 63100 #### What's nearby - Polydome Congress Centre - 3 min walk - 0.2 miles - Stade Marcel Michelin - 9 min walk - 0.5 miles - L'Aventure Michelin - 12 min walk - 0.7 miles - Clermont-Ferrand Cathedral - 17 min walk - 0.9 miles - Place de Jaude - 4 min drive - 1.1 miles #### Getting around - Clermont-Uni-T2C Tram Stop - 8 min drive - Clermont-Ferrand Station - 11 min walk - Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 13 min drive #### Restaurants - ‪Le Fournil De Jean - ‬8 min walk - ‪Hotel Novotel Suites Clermont Ferrand Polydome - ‬4 min walk - ‪Brasserie La Pergola - ‬9 min walk - ‪Le Caramel - ‬8 min walk - ‪New York Café - ‬9 min walk ## About this property ### Aiden by Best Western Clermont-Ferrand Hotel & Spa Upscale hotel near L'Aventure Michelin Located close to Clermont-Ferrand Cathedral and Place de Jaude, Aiden by Best Western Clermont-Ferrand Hotel & Spa provides a terrace, designer shops on-site and a coffee shop/cafe. Indulge in a massage at Spa Le Magnetic, the on-site spa. The on-site French cuisine restaurant, Le Magnetic, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a library and dry cleaning/laundry services. Other perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Massage treatment rooms, a TV in reception and a 24-hour front desk - Tour/ticket information, luggage storage and a lift - Guest reviews give top marks for the helpful staff Room features All 85 rooms feature comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and free stocked minibars. Other conveniences in all rooms include: - Bathrooms with baths or showers and hairdryers - 43-inch Smart TVs with premium channels - Baby baths, electric kettles and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/103000000/102690000/102680900/102680806/0d3ebf0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GRAND MESS Clermont-Ferrand Clermont-Ferrand - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 180 reviews £77 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=102680806&PinnedHotelID=102680806&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1150000/1142600/1142595/49c9cb67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Clermont-Ferrand Les Salins - 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Trudaine - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 486 reviews £79 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=486298&PinnedHotelID=486298&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142603/8bee0e30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Originals Boutique, Hôtel le Marmotel, Clermont-Ferrand Clermont-Ferrand - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.2 Very good 434 reviews £64 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1142603&PinnedHotelID=1142603&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - Onsite parking available only on request - Secured, covered parking on site (EUR 12 per day) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 9 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Hosted evening meal available daily for a fee of EUR 36; reservation required - Snack bar/deli ### Restaurants on site - Le Magnetic - Le Magnetic ### Things to do - 24-hour gym - Designer stores - Full-service spa - Library - Shopping - TV in common areas ### Family friendly - Baby bath - Children's games - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 4 meeting rooms - Coworking space ### Outdoors - Terrace ### Full-service spa - 4 treatment rooms - Couples treatment rooms - Hot tub - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Doorbell and phone notification - Lift (110 centimetre wide door) - Stair-free path to entrance - Thin carpet in room - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (70 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - Banquet hall - Communal living room - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Towels provided ### Entertainment - 43-inch smart TV with premium satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Connecting rooms available - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: EUR 16.50 Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: EUR 16.50 ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 8 per pet, per day Service animals are welcome, and are exempt from fees 1 total pets Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children - Covered self-parking fee: EUR 12 per day (in/out privileges) - Pet fee: EUR 8 per pet, per day - Service animals are exempt from fees - Early check-in fee: EUR 16.50 (subject to availability) - Late check-out fee: EUR 16.50 (subject to availability) - Hosted evening meal: EUR 36 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds and on-site parking This property accepts credit cards; cash is not accepted The listed optional facilities fee covers access to the spa facility (indoor pool, hammam, hot tub). A reservation is required to access the spa facility. Guests must be at least 16 to access the spa facility. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply Guests under 16 years old are not allowed in the swimming pool Guests under 16 years old are not allowed in the spa ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ## Frequently asked questions ### Is Aiden by Best Western Clermont-Ferrand Hotel & Spa pet-friendly? > Yes, this property allows pets (limit 1 total). There's a fee of EUR 8 per pet, per day. Service animals are exempt from fees. ### How much does it cost to stay at Aiden by Best Western Clermont-Ferrand Hotel & Spa? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Aiden by Best Western Clermont-Ferrand Hotel & Spa on 31 Oct 2025 start from £85.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Clermont-Ferrand-Hotels-Aiden-By-Best-Western-Clermont-Ferrand.h55559521.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Aiden by Best Western Clermont-Ferrand Hotel & Spa? > Self-parking is available for EUR 12 per day. Limited spots are available. ### What time is check-in at Aiden by Best Western Clermont-Ferrand Hotel & Spa? > Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 16.50 (subject to availability). ### What time is check-out at Aiden by Best Western Clermont-Ferrand Hotel & Spa? > Checkout is at noon. Late checkout is available for EUR 16.50 (subject to availability). ### Where is Aiden by Best Western Clermont-Ferrand Hotel & Spa located? > Located in the heart of Clermont-Ferrand, this spa hotel is within 1 mi (2 km) of L'Aventure Michelin, Clermont-Ferrand Cathedral and Place de Jaude. Zénith d'Auvergne and Puy de Dome are also within 9 mi (15 km). Clermont-Uni-T2C Tram Stop is 24 minutes by foot and Clermont-Ferrand Station is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 268 8 - Good 105 6 - Okay 27 4 - Poor 23 2 - Terrible 5 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 8.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Bora 20 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stop after a long journey. Breakfast is really good and the beds were perfectly comfortable ##### Bora Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Lorraine 29 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great food, service, accommodations. I was there for business meetings, wish I’d had time for the spa! ##### Lorraine Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Graham 24 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Fabulous comfortable and modern hotel. Excellent dining in the hotel. Wonderful helpful staff. ##### Graham Stayed 2 nights in Mar 2024 ### 8/10 Good #### James 6 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location close to tram and Michelin Carmes ##### James Stayed 3 nights in Sep 2024 ### 8/10 Good #### Cagri 20 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel, good breakfast, pleasant staff. Location was okay but in the middle of no where really. ##### Cagri Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Carlos 23 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities The Hotel is amazing! I strongly recommend ##### Carlos Stayed 1 night in Jun 2023 ### 4/10 Poor #### Henrik Højsholt 13 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Overpriced Very pricy compared to quality. The food and breakfast was below average. ##### Henrik Højsholt Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Verified traveller 14 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very Perfect hôtel but the breakfast is overpriced and very poor. it's a shame ##### Verified traveller Stayed 1 night in May 2024 ### 6/10 Okay #### Penny 10 Jul 2023 Liked: Staff & service Disliked: Property conditions & facilities Area very sketchy. Don’t know if there are better areas in Clermont F. Staff was amazing and so helpful. Their understanding of English was excellent. Our French is limited and they were patient and kind. ##### Penny Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Alex 25 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable stay. A very comfortable room and a great shower! The hairdryer in my room didn’t work but they sent someone up with another which was fine. And they asked me to move my car from the outside parking to the underground garage. No big deal and I actually preferred that option. Very friendly and helpful staff. Recommended. ##### Alex Stayed 1 night in Aug 2024 ### 8/10 Good #### Carson 24 Aug 2024 Liked: Amenities, property conditions & facilities Hôtel was lovely, but I do think I was over charged for breakfast. We were charged 18 euros each this seemed excessive? Also we were told restaurant fully booked but at 9 pm the restaurant was quiet and two tables were still ordering food. Which was disappointing to be told restaurant full when clearly it wasn’t . ##### Carson Stayed 1 night in Aug 2024 ### 2/10 Terrible #### KLAUS 6 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Clearly this property didn't require proof of payment as they charged my credit card almost $900 for someone to stay there after booking online with someone else's number. In the US they require confirmation of the card on record to check in which clearly they did not have. ##### KLAUS ### 4/10 Poor #### Adele 21 May 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Parking is always a problem Parking reserved outside but on arrival we were told the parking is inside, it’s impossible to get a car into the garage without scratching it, so big argument before we’ve even got into the hotel. We parked outside. No food in hotel restaurant for vegans. ##### Adele Stayed 1 night in May 2024 ### 10/10 Excellent #### HELEN 27 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities We booked a family room for one night and they gave us 2 amazing connected rooms which made the kids (and the dog!) very happy. Tidy, neat, big rooms. Buffet breakfast was excellent (make your own pancakes machine!!!), dinner was so-so but convenient, just beware early last orders. Good on-site parking behind a barrier but not underground (tight spaces!). Convenient for a quick walk into the town centre and half an hour drive to the Puy de Dome train. Also good space for dog walking close by, in front of the conference centre. ##### HELEN Stayed 1 night in May 2023 ### 4/10 Poor #### Adele 14 May 2024 Disliked: Staff & service, room comfort #### Poor customer service Reserved parking when I made the booking a couple of months ago but we arrived it was full. Had to park our car on the street full of stuff in a not so nice area! No vegan options in the restaurant. Waited 10 minutes to be served in an empty bar. Poor customer service & staff like to argue back. Will not be returning! ##### Adele Stayed 1 night in May 2024 ### 6/10 Okay #### Céline 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Les moins : Piscine payante ! Très décevant et pas precisé sur Expedia (Pour un hôtel 4 étoiles c'est honteux...la piscine et même le sauna/hammam son compris normalement) Petit déjeuner cher (18€ par personne) Le vanity set (cotons tiges et disques démaquillant), kit dentaire... ne sont pas présents dans la salle de bain, on doit le demander à l'accueil (soit disant pour la planète, mais surtout pour les économies ! ... le standing d'un hôtel 4 étoiles ?) Les plus : Décoration très sympa et couleurs pétillantes Personnel accueillant et sympathique Hôtel très propre Prix du parking raisonnable (12€ par nuit) et possibilité sous-terrain ou extérieur Bornes de recharge sur les 2 parkings sans frais supplémentaire Pas trop éloigné du centre (même s'il faut 25-30 min de marche jusqu'à Place Jaude, le tram est gratuit les week-ends) ##### Céline Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Mohamed 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mohamed Stayed 1 night in Jul 2025 ### 6/10 Okay #### benoit 27 Jul 2025 ##### benoit Stayed 1 night in Jul 2025 ### 8/10 Good #### Zurutuza 22 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour agréable Un moment agréable dans l'ensemble dans une atmosphère chaleureuse. Hôtel bien equipé avec coin jeux pour les enfants et un spa avec horaires dédiée aux enfants. Une literie haut de gamme et une chambre spacieuse et un personnel souriant et disponible Quelques bémols: le petit déjeuner pourrait être amélioré et les joints de la douche n'étaient pas de première jeunesse... ##### Zurutuza Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller 17 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jul 2025 ### 8/10 Good #### jean-marc 4 Jul 2025 ##### jean-marc Stayed 1 night in Jul 2025 ### 8/10 Good #### Jean-Louis 29 Jun 2025 Liked: Cleanliness, staff & service L'hotel très confortable, mais sur le site internet, il n'était pas bien mentionné que le spa n'était pas compris avec le forfait de l'hotel Les sommelières étaient très agréables et serviables, mais ne servait pas les boissons au bon moment, soit les apéritifs avant le repas et le vin en mangeant, car nous recevions les apéritifs pendant les plats et le vin à la fin du repas.. ##### Jean-Louis Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Marie-Anne 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Marie-Anne Stayed 1 night in Jun 2025 ### 10/10 Excellent #### PATRICIA 11 Jun 2025 ##### PATRICIA Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Valérie 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Valérie Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Dormio Resort Les Portes du Mont Blanc](https://www.expedia.co.uk/Vallorcine-Hotels-Dormio-Resort-Les-Portes-Du-Mont-Blanc.h3619344.Hotel-Information) > > [La Résidence de l'Ours](https://www.expedia.co.uk/Megeve-Hotels-La-Residence-De-LOurs.h32650071.Hotel-Information) > > [Château les Oliviers de Salettes](https://www.expedia.co.uk/Charols-Hotels-Chateau-Les-Oliviers-De-Salettes.h6201204.Hotel-Information) > > [ibis Styles Albertville](https://www.expedia.co.uk/Albertville-Hotels-Ibis-Styles-Albertville.h68087899.Hotel-Information) > > [Residence La Reserve](https://www.expedia.co.uk/Ferney-Voltaire-Hotels-Residence-La-Reserve.h1583215.Hotel-Information) > > [Le Pélican](https://www.expedia.co.uk/Annecy-Hotels-Le-Pelican.h71272687.Hotel-Information) > > [Résidence Odalys Les Fermes de Chatel](https://www.expedia.co.uk/Chatel-Hotels-Residence-Odalys-Les-Fermes-De-Chatel.h12225079.Hotel-Information) > > [Chalet Hôtel Régina](https://www.expedia.co.uk/Les-Gets-Hotels-Chalet-Hotel-Regina.h6577790.Hotel-Information) > > [CGH Résidences & Spas Les Fermes de Sainte Foy](https://www.expedia.co.uk/Sainte-Foy-Tarentaise-Hotels-CGH-Residences-Spas-Les-Fermes-De-Sainte-Foy.h1244944.Hotel-Information) > > [CHALET GRAND PARADIS, comfort, refinement, 7 bedrooms, cinema, SPA, near center](https://www.expedia.co.uk/Megeve-Hotels-CHALET-GRAND-PARADIS.h45821662.Hotel-Information) > > [Unique Location ! 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