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"Clean rooms. Comfortable beds. I slept well. Breakfast was very nice. Made to order Omelettes, waffles. The latte/espresso machine was great. Loved the stay. I would use again in a heartbeat."

"I've stayed at hundreds of hotels. This one is amongst the worst. Filthy room with a literal puddle on the floor. Fridge didn't work. TV may as well have rabbit ears. Elevator making scary noises. Mattress and pillows were far from comfortable. Staff were ALL either methed out or newly sober ex-addicts. Super methy vibe all around. If it wasn't the last room in town, I would've left."

"Basic but clean room in downtown Pullman. An easy task"

"We needed a place to stay after a late night flight. The staff was super friendly and helpful, especially for a jet lagged over stimulated traveler."

"This is the most FUN place to stay in the region! We loved the amenities, excellent service and fun extras. The patio is delightful fo relaxation. We will definitely plan to stay here again! "

"Property was nice, but customer service from front desk staff and housekeeping was just okay."

"My family stays here a lot. The major sell is the indoor pool and hot tub. "

"Stayed on the top floor toward almost end of hall and there was a constant noise something like fan from other room or rooftop"

"I've stayed in this hotel 4-5 times over the last 3 years - it used to be pretty good. BUT...I no longer recommend it, not will I be returning until the sale of this property is completed (it is up for sale). 1. Card readers for the external access doors on the East & West side of the building need 3 or 4 tries in order to work, so guests place a rock to prop the door open negating any semblance of security. Remove the rock, next time you walk the dog - it's back. 2. On nightstand where the phone is located, a thick layer of dust had accumulated, meaning the nightstand had not been wiped done across multiple guests. 3. I don't remember a $10 pet fee from my Expedia booking, but they hit me with it on check-in - so watch for this, they refused to waive the fee. 4. Yes they allow pets, when you have one, you get "the pet room" which smells faintly of long-hair ranch dog getting to sleep on the nice carpet instead of out in the truck bed. When it smells of kennel, it's time to break out the carpet cleaner folks. 5. The in-room coffee had no provisions; the plastic packets that have the creamer powder, sugar, stirrers, etc. had not been replaced. Had to get them from the breakfast nook. 6. I'm disappointed. Doubt I'll be back until the property is sold, then we'll see who buys it."