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Reviews of Quality Inn

2.5 out of 5
Quality Inn
818 South State Street, Clarksdale, MS

Reviews

7.2

Good

Rating 10 - Excellent. 143 out of 572 reviews" "
Rating 8 - Good. 215 out of 572 reviews" "
Rating 6 - Okay. 105 out of 572 reviews" "
Rating 4 - Poor. 50 out of 572 reviews" "
Rating 2 - Terrible. 59 out of 572 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Pam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have new carpet and furniture. But, the frig didnot work and the air conditioner made a lound npise all night.
Stayed 1 night in Apr 2024

10/10 Excellent

Woodward, Winchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and well-supplied. Good wifi, hot water, comfortable bed, and quiet HVAC. Elevator needed for upper-floor rooms. Breakfast was good and included scrambled eggs and sausage. But NO COFFEE!?! Very disappointing, although staff apologized and gave supplies for in-room coffee. If “the box didn’t arrive,” authorize staff to go to a nearby grocery store and buy some ground coffee.
Stayed 1 night in Apr 2024

4/10 Poor

Steven

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty look and feel. Burned curtain in room. We tried to get out our 3 night stay but the hotel would not oblige.
Stayed 1 night in Mar 2024

8/10 Good

Trena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is under renovation. Room had construction dust, cable box box not connected and no shower curtain in the room. Appeared to not have any final inspection after renovation the room was "completed"
Stayed 1 night in Mar 2024

6/10 Okay

jessica, mound bayou

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Wayne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

THomas

Liked: Property conditions & facilities, room comfort
A work in progress
No full breakfast. TV didn't work easily.
Stayed 2 nights in Jan 2024

4/10 Poor

Artesha

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You could not access rooms unless you entered through lobby. Rooms were on 2nd floor, but no elevator. Stairwell was dirty with mirrors that were removed from rooms. No breakfast nor coffee. Cleaning staff were not friendly. Actually told us we had to go to front desk for towel. Pay later option was not effective. Credit card was used without discussion. Asked to pay cash and was told we could not. I do not think we will ever stay here again.
Stayed 2 nights in Jan 2024

8/10 Good

Trena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, and hospitable. Property is under renovation, there were some cosmetic flaws wth the room, im sure will be updated once renovations are completed.

10/10 Excellent

Harold, University City

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice experience.
Stayed 1 night in Dec 2023

2/10 Terrible

Trona

Stayed 2 nights in Oct 2023

6/10 Okay

Susan

Stayed 1 night in Nov 2023

8/10 Good

marvin

Liked: Staff & service
Stayed 3 nights in Nov 2023

8/10 Good

Lori, Greenville

Stayed 1 night in Nov 2023

10/10 Excellent

Kim

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly. The outside of the building was trashy, the door that was supposed to stay shut and locked was always propped open, and the hallway smelled of strong use of marijuana.
Stayed 1 night in Nov 2023

8/10 Good

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and queit
Stayed 2 nights in Nov 2023

2/10 Terrible

Willie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved two rooms one for 7 days the other for two. Our room keys stopped working aftet 3 days. The continental breakfast wad non ecistent for 5 of the 7 days
Stayed 2 nights in Nov 2023

2/10 Terrible

Glenda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Music in, Atlanta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, clean, safe
Stayed 2 nights in Nov 2023

4/10 Poor

Deborah

Travelled with family
Disliked: Staff & service, property conditions & facilities
There was no elevator and our room was on the 2nd floor. There was no bread for toast. The eggs I don’t think were eggs. Would not stay here again.
Stayed 1 night in Oct 2023

2/10 Terrible

Connie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Sad
They need to go ahead an renovate and train front desk properly. Every employee should look professional and wear a standard uniform. It was just a mess. Glad we only stayed one night.
Stayed 1 night in Oct 2023

8/10 Good

carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the service was good registration lady can't remember her name upon our arrival was really great she did her best to make our stay go well
Stayed 2 nights in Oct 2023

2/10 Terrible

Starr

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our reservation was given away, very un professional, unorganized I’ll never visit again

4/10 Poor

THOMAS, Lake Oswego

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs a major upgrade
Stayed 1 night in Oct 2023

6/10 Okay

Arthur

Travelled with family
Liked: Staff & service
No elevator, rooms had musty smell and roaches
Stayed 2 nights in Aug 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service
Fair price for the accommodations. Good working man’s hotel
Stayed 1 night in Aug 2023

8/10 Good

Wayne

Building was sufficient for what we needed for over its stay
Stayed 1 night in Aug 2023

8/10 Good

Gloria

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Peggie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need Upgrades badly!
This hotel needs major upgrades and improvements very badly. The carpet in the room is very dirty which i believe causes the room to smell bad (we had to purchase room deodorizer to spray the room to try to erase the smell, but it didnt work for long). The bathroom tub was terrible. Even when they clean the tub, it still appears dirty! Unless the hotel is upgraded/rrnovated, husband and i will not stay again.
Stayed 4 nights in Aug 2023

2/10 Terrible

Quadril

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Tyrhonda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No swimming pool. Had too ask for towels house keeping didn’t stop by.
Stayed 2 nights in Aug 2023

2/10 Terrible

Bernice

Disliked: Cleanliness
My room was dirty kids playing on the halls All times of night
Stayed 2 nights in Aug 2023

6/10 Okay

Karen, Stafford

Liked: Cleanliness, staff & service
The staff provided very good service and friendly assistance. I was very disappointed as the amenities did not match its advertised listing online (specifically, there were no elevators and no pool). Having a second floor made it difficult for carrying luggage upstairs. Additionally, keys to the room had to be re-keyed for entry into the room upon my second night’s stay. The keys did not always work with the outer doors on occasions.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sheila

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Kathy

Travelled with family
Liked: Staff & service, room comfort
Service was great, everyone was so nice and helpful. The first room wasn’t that great. We checked in late so I didn’t let anyone know about not having a TV in the room. But next day I did and they took care of it, they gave me a new room and it was so much better in every way.
Stayed 2 nights in Aug 2023

6/10 Okay

Emanuel

Travelled with family
This hotel is in desperate need of proper maintenance. Over the course of 3 days, the cleaning staff never vacuumed the carpet in the hallways. I couldn't figure out how to work the TV, the smoke detector in my room was missing, and the bathtub had rust stains and drained slowly. I asked to switch rooms but the air conditioner in that room was broken. The young lady at the front desk, Zai, eventually showed me how to work the TV but she had a dismissive attitude, and she did not rectify any of the other issues. Also, by 8:30am the waffle mix for the complimentary breakfast was already gone and they do not replace it for the remainder of the breakfast time.
Stayed 2 nights in Aug 2023

4/10 Poor

Sonya

Stayed 2 nights in Jul 2023

6/10 Okay

Carl

Business traveller
Liked: Staff & service
Disliked: Amenities
The rooms around dated sum of the exterior doors did not work with the key system
Stayed 1 night in Jul 2023

10/10 Excellent

Kenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was very satisfied went to Ground Zero blues club and just needed 1 night was perfect
Stayed 1 night in Jul 2023

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it
They gave us an upstairs room no elevator in the hotel it stink the bathtub is rusted 30 and look like someone chewed on the door
Stayed 2 nights in Jul 2023

2/10 Terrible

Ashley

Stayed 1 night in Jul 2023

10/10 Excellent

Patricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff provided Excellent Customer Service
Stayed 1 night in Jul 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Davalin

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room at the Quality Inn had very poor living standards. The room held a strong odor of mildew from carpet being contaminated by an a c unit water leakage. The central air unit made awful and annoying noises all day and night and it was impossible to get any rest. The bed sheets had bugs that were biting through out the night. I did not deserve to pay the amount that was charged to my card for services that I received at this property. Please issue an refund.
Stayed 1 night in Jun 2023

10/10 Excellent

John, Munford

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable value.
Stayed 1 night in Jun 2023

8/10 Good

Georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get too from the highway.
Stayed 3 nights in Jun 2023

4/10 Poor

Douglas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not family friendly
Advertising swimming pool and workout room there was no swimming pool and workout room was closed down
Stayed 2 nights in Jun 2023

8/10 Good

Candice

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Alexander

Travelled with partner
Breakfast poor
Stayed 1 night in Jun 2023