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Holiday Inn Express Ciudad Del Carmen by IHG

3.0 star property
Guests enjoy sunny days at the poolside bar and spend warm evenings relaxing on the terrace with views of the garden landscape

Choose dates to view prices

Holiday Inn Express Ciudad Del Carmen offers a practical retreat with its refreshing pool and peaceful garden. Travelers appreciate the convenience of the on-site gift shop, while the included breakfast buffet and complimentary airport shuttle make for a hassle-free stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

About the area

Map
Av Concordia Esquina Calle Universidad, Col Petrolera, Ciudad del Carmen, CAM, 24180

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    5 min drive

About this property

Holiday Inn Express Ciudad Del Carmen by IHG

Hotel located in Petrolera
You can look forward to a free breakfast buffet, a free return airport shuttle and a poolside bar at Holiday Inn Express Ciudad Del Carmen by IHG. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A gift shop, a front desk safe and 1 meeting room
  • Luggage storage, a computer station and a 24-hour front desk
Room features
All 105 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 390.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 208.0 per night.
Cots (infant beds) are available for MXN 156.0 per night

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 390.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 156.0 per night
  • Rollaway bed fee: MXN 208.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Ciudad Del Carmen by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Holiday Inn Express Ciudad Del Carmen by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of MXN 390.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express Ciudad Del Carmen by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Ciudad Del Carmen by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express Ciudad Del Carmen by IHG?

Checkout is at noon.

Does Holiday Inn Express Ciudad Del Carmen by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Holiday Inn Express Ciudad Del Carmen by IHG located?

Located in Petrolera, this hotel is within a 15-minute walk of Resurgimiento Stadium and Church of Our Lady of Fatima. Plaza Zentralia Shopping Center and University Cultural Center are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Ciudad Del Carmen by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 341 out of 502 reviews
Rating 8 - Good. 109 out of 502 reviews
Rating 6 - Okay. 31 out of 502 reviews
Rating 4 - Poor. 7 out of 502 reviews
Rating 2 - Terrible. 14 out of 502 reviews

Reviews

Verified

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staffed secure clean and breakfast was great.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to rest when travelling with your furry friend, good service and friendly atmosfere
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good area, good amenities...
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Melodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. Super comfy bed
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay and great location
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Carlos Elias Calles

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jorge Yunis Rafful

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Zarid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Edison

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in good condition, good location. However, queen size beds advertised are not queen size.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Daniel Alejandro

Good
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Bits
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

SERGIO

Liked: Cleanliness
.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy bien y me gustó que había máquina de hielo para echarle a tu nevera para enfriar tus bebidas junto a la piscina o irte a la playa
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para visitar en familia. Alberca limpia. Desayuno excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities
Amabilidad y limpieza
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sergio de Jesus

Liked: Cleanliness, staff & service, amenities
Hotel muy limpio, el personal que nos recibió muy amables, buena ubicación, a lo mejor criticar un poco los alimentos que dan en el desayuno, pero de ahí todo estuvo bueno
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno es variedad es aceptable pero el sabor de los alimentos deja mucho que desear.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jorge Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities
Si, muy limpia
Stayed 1 night in Dec 2025
Verified

8/10 Good

Viviana

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien, gracias por aceptar a mi perrito ☺️
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities
La habitación estaba muy limpia e inoecable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ADELAIDO

Liked: Cleanliness, amenities, property conditions & facilities
La estancia fue amena gracias a la atención en todo momento del personal.
Stayed 3 nights in Nov 2025