City of Waterloo Museum

Know what you’re getting. Yes, this is a condo and that is well spelled out. However, you need to walk two blocks to get the key out of a lockbox in a convenience store which is not communicated to you until 24 hours before check-in - and return it there - likely while hauling your bags. It is NOT two bedrooms - it is one bedroom with sliding cardboard dividers in what should be the dinning area. Also, according to the security, the building is about 30% short term rental so a lot of people are coming and going around check-in and check-out times, so be prepared to wait 15 minutes or more for the elevator (up or down) - yes, 15 minutes. The unit was not well stocked, it had coffee pods but not a coffee machine that accepted pods. The towels were a hodgepodge mix of old towels and the overall cleanliness left much to be desired. But if you’re going to a blue jays game or the CN Tower, it’s very close

Great hospitality and the room was impeccable

Booking and check-in were easy. Apartment was correct. Impossible to speak with a person on the phone during my stay. Communication was poor by email and text messaging. NO WORKING INTERNET for the entire stay.