Search Hotels Near Cinemark Lake Charles, Lake Charles

"Parking will secure not enough tiles in t v did not work"

"The front desk clerk was very kind and friendly! The pre-check in process made check in very fast and efficient. Easy drive to the casinos."

"NEVER EVER WILL WE EVER STAY AT THIS FACILITY THERE WAS 1 EMPLOYEE WORKING THE FRONT DESK AND SHE WAS VERY RUDE AND I FEEL LIKE I WAS LIED TOO. ARRIVED AT 3PM AND DID NOT GET ASSIGNED A ROOM UNTIL AFTER 5 PM MANY CUSTOMERS WERE WAITING AS WELL NEVER GOING BACKED EVEN OVER HEARD HE SAY THAT SHE WAS OVER BOOKED"

"The staff continuously called me to have me do early check in prior to even seeing the property and I had pay at property selected. She stated she’d tried to run my card to check me in WITHOUT MY CONSENT. I was furious but had my card locked so she couldn’t. I’d never stay here again. "

"Rooms were clean and poolside was clean, parking lot was secured."

"Stayed at the Marco Hotel recently. The check-in staff were genuinely friendly and welcoming, which made a great first impression. The location is also super convenient..especially if you’re heading to the convention center. That said, the room itself was…off. The overall vibe felt a bit funky, and unfortunately the bathroom had a strong urine odor that was hard to ignore. Definitely took away from the stay. Great people and location, but the room cleanliness needs serious improvement."

"The casino was clean, well attended and had notes on machines that were out of order"

"We had a really nice time. Our room was lovely, clean and ready to go. The location was so close to everything. The bed was comfy, the internet solid and the kitchen had everything we needed. "

"It was great. No complaints. "