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"friendly staff"

"One of the most perfect hotel experiences I’ve ever had. Located in a beautiful part of Bogor. Room was perfectly clean and functional. I would definitely stay here again. "

"The resort is beautiful. The staff are beautiful. The spa is very nice. Breakfast is among the best I have eaten anywhere, with tremendous variety. Unfortunately a (nearby?) mosque starts its prayers at 4 AM and plays them on a loudspeaker as loud as the system can push. So sleeping past 4 AM takes discipline I simply do not have. This is not the fault of the resort. Perhaps they can talk to the Imam to get him to turn down the volume? Alternately, the resort could replace all the glazing with triple-glazed sound proofed units? A costly solution for sure, but maybe that would help? Perhaps some 'anti-sound' system within the rooms might help? The people at the resort were simply amazing and acknowledged our concern and are even more impacted for sure than we were for our 2 night stay. So I felt bad for them. I adapted by going to bed at 8 PM and during our stay."

"The smell everywhere in the hotel is really toxic. There is a strong smell of vaporised artificial perfume which seems to be to mask some mould smell. But it literally made me ill and prevented me from sleeping. The towels were to me unusable because of this strong artificial smell. Unfortunately this was a really terrible stay for me. It was also raining hard and very slippy on the hotel floor and one of my colleagues had a terrible fall. It took a while for staff to take care of the situation or to place signs to be extra careful."