Chula Vista Holidays from £1,441

Could not beat the room view but everything else was just decent. Pictures & description online are deceitful. If it wasn't for the Concierge team i would have given a lower review. Buffet was small didnt even offer sausage or bacon for breakfast. Buffet Never open for dinner and take a bite never had food except some tiny pastries had to pay extra for Gelato. Ice machines broken no paper towels in public restrooms. The restaurants food was bland, service slow and food always luke warm. Umbrellas not available at beach only pool side. Resort was basic its as if they tried but missed the mark with everything

Very nice hotel well out of the city.

Fun spot for large families but not a place for relaxing. Their vacation planners upcharge you on everything and their pricing for massage and credit is unecessarily complex. The Ala cart breakfast and house made pasta were the food highlights. It’s a party destination…not a wellness retreat

This resort is amazing that celebrates the beauty of Mexico. The hospitality is 5 stars and an amazing ocean views from every restaurant. I

The Altitude tower had an amazing view of the ocean! The room was spacious and comfortable and nicely appointed. It would have been nice to have a proper table and chairs to eat at when ordering room service. We loved the à la carte breakfast service at the Grill and the staff there was excellent. The breakfast buffet was not as clean, food was not as good and not the same offerings, and service was not as attentive. For dinner Risotto had delicious Italian food, Hacienda Del Mortero had delicious tacos and the Grill was great too. Portions are small but we liked this as we could try a variety of dishes without wasting food. Ayami was our least favourite restaurant as the Asian food is not authentic but the fish was very fresh. The dinner buffet was mediocre with limited offerings. The Surfos bar was great. We enjoyed the hotdog and hamburger stand by the pool! Sky lounge was nice and usually quiet. The main pool was really nice with a great view of the beach. We were mostly in the adult pool where the swim up bar was located but it needed some work as some tiles were missing and it often seemed scummy with sunscreen. There was a lack of loungers available poolside and some were a bit broken. Would be nice to have more umbrellas and loungers on the beach. You cannot swim at the beach - surf is very rough. Black flag everyday. Beach is gorgeous for walking. Overall a nice resort. A little tired in some areas in need of renovation and a bit understaffed in the restaurants.