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Reviews of Comfort Inn

2.5 out of 5
Comfort Inn
45405 Luckakuck Way, Chilliwack, BC

Reviews

8.0

Very good

Rating 10 - Excellent. 366 out of 1001 reviews" "
Rating 8 - Good. 388 out of 1001 reviews" "
Rating 6 - Okay. 130 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 66 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karlecia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night and have already booked and other stay.
Stayed 1 night in May 2024

8/10 Good

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were just lovely, made the stay all the better.
Stayed 1 night in May 2024

4/10 Poor

Kamran

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is some kind of noise in the room that irritates your ears! Not sure what causes it
Stayed 1 night in May 2024
Response from manmar on 7 May 2024
Hi KamranThank you for your comment. We will check regarding the noise to the room you occupied

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely front desk staff and clean room!
Stayed 1 night in May 2024
Response from manmar on 6 May 2024
Hi TiffanyThank you for your kind comments

10/10 Excellent

Desiree, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely young lady at check in. Very polite and helpful. Property is very close to all amenities.
Stayed 1 night in May 2024
Response from manmar on 6 May 2024
Hi DesireeThank you for your kind comments

8/10 Good

David

Travelled with family
Stay here every time we need to. Decent place to stay.
Stayed 1 night in May 2024
Response from manmar on 4 May 2024
Hi DavidThank you for your kind survey and comments

10/10 Excellent

Heverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from manmar on 4 May 2024
Hi HevertonThank you for your kind survey

10/10 Excellent

Jason

Staff and service were excellent. Friendly greeting and efficient check-in at 10:30pm. Friendly, hardworking breakfast person in the morning. Room was clean and comfortable. Thanks for a nice stay!
Stayed 1 night in Apr 2024
Response from manmar on 26 Apr 2024
Hi JasonThank you for your kind survey and comments

10/10 Excellent

Karen, Hobart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room! Very nice staff and friendly.
Stayed 1 night in Apr 2024
Response from manmar on 21 Apr 2024
Hi KarenThank you for your kind survey and comments

2/10 Terrible

Sorin

Stayed 1 night in Apr 2024
Response from manmar on 22 Apr 2024
Hi SorinThank you for your survey, as you did not indicate your concern we are unable to comment

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from manmar on 22 Apr 2024
Hi JackThank you for your kind survey

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very organized and friendly.
Stayed 1 night in Apr 2024
Response from manmar on 21 Apr 2024
Hi LesleyThank you for your kind survey

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very comfy beds, very clean
Stayed 2 nights in Apr 2024
Response from manmar on 17 Apr 2024
Hi JacquelineThank you for your kind survey and comments

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from manmar on 17 Apr 2024
Hi GillianThank you for your kind survey

8/10 Good

Dave

Travelled with group
Clean rooms. Quiet. Only small complaint was have the scrambled eggs instead of those fried ones. As always great staff and location.
Stayed 2 nights in Apr 2024
Response from manmar on 15 Apr 2024
Hi DaveThank you for your survey and comments

10/10 Excellent

graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 1 night in Apr 2024
Response from manmar on 14 Apr 2024
Hi GraemeThank you for your kind survey and comment

8/10 Good

Deanne

Stayed 1 night in Apr 2024
Response from manmar on 29 Apr 2024
Hi DeanneThank you for your survey

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2024
Response from manmar on 4 Apr 2024
Hi DebbieThank you for your survey and comments

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good but bathroom vanity was very small with very little countertop space.
Stayed 1 night in Apr 2024
Response from manmar on 4 Apr 2024
Hi LyndaThank you for your survey and comments

6/10 Okay

Kate

Liked: Staff & service
It was a fine spot to sleep for a night. The bathroom in our room smelled like someone's gym shoes, which was unpleasant.
Stayed 1 night in Mar 2024
Response from manmar on 27 Mar 2024
Hi KateThank you for your comments

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from manmar on 27 Mar 2024
Hi DaleThank you for your kind survey

6/10 Okay

Dan

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from manmar on 27 Mar 2024
Hi DanThank you for your survey

6/10 Okay

Elmer

Travelled with partner
The rooms are average priced and the hotel was not that busy so it wasn’t really loud, but the rooms are getting dated and every time someone turns the water on or off it would shake the pipes in my room making for a pretty noisy stay..
Stayed 1 night in Mar 2024
Response from manmar on 26 Mar 2024
Hi ElmerThank you for your comments

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a little noisy from the traffic
Stayed 1 night in Mar 2024
Response from manmar on 26 Mar 2024
Hi PatriciaThank you for your kind survey

10/10 Excellent

Dave

Business traveller
It was just fine
Stayed 1 night in Mar 2024
Response from manmar on 25 Mar 2024
Hi DaveThank you for your survey and comments

6/10 Okay

Alice

Stayed 2 nights in Mar 2024
Response from manmar on 14 Apr 2024
Hi AliceThank you for your survey

8/10 Good

Marietta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and clean property. Ricky’s Grill right beside. Some traffic noise.
Stayed 1 night in Mar 2024
Response from manmar on 22 Mar 2024
Hi MariettaThank you for your kind comments

8/10 Good

Glori-Jeanne

Liked: Cleanliness, staff & service
Disliked: Amenities
It was sufficient.
Stayed 3 nights in Mar 2024
Response from manmar on 21 Mar 2024
Hi Glori-JeanneThank you for your survey and comments

8/10 Good

Karen

Stayed 1 night in Mar 2024
Response from manmar on 8 Apr 2024
Hi KarenThank you for your kind survey

8/10 Good

Gordon M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back
Stayed 2 nights in Mar 2024
Response from manmar on 19 Mar 2024
Hi GordonThank you for your comments, we look forward hosting you in the future

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Far too expensive for what you get, noisy and bedding was uncomfortable.
Stayed 2 nights in Mar 2024
Response from manmar on 19 Mar 2024
Hi RobertThank you for your comments

2/10 Terrible

Roberta

Stayed 1 night in Mar 2024
Response from manmar on 4 Apr 2024
Hi RobertaThank you for your survey. As you have not indicated why you scored low on the survey we are unable to comment

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ive never stayed at a Comfort Inn, but was happy with this place. Ask for a quet room or you will end up on the highway side. Im on the quiet side.
Stayed 1 night in Mar 2024
Response from manmar on 12 Mar 2024
Hi DanielThank you for your survey and kind words

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Would stay again. Close to lots of amenities.
Stayed 1 night in Mar 2024
Response from manmar on 12 Mar 2024
Hi GrantThank you for your kind words

8/10 Good

Thu

Stayed 1 night in Mar 2024
Response from manmar on 1 Apr 2024
Hi ThuThank you for your kind survey

4/10 Poor

Sarah

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from manmar on 12 Mar 2024
Hi SarahThank you for your survey

6/10 Okay

Carrie Tyler

Travelled with family
Liked: Cleanliness, staff & service
Highway noise but was ok Bed was hard and uncomfortable Good to stay quick night but tv needs replacing Was clean and breakfast was standard
Stayed 1 night in Feb 2024
Response from manmar on 26 Feb 2024
Hi CarrieThank you for your comments during your stay

4/10 Poor

Canadian

Business traveller
Liked: Staff & service
Disliked: Amenities
Small shabby rooms. Right on highway- noise was loud and nonstop sirens and trucks all night.
Stayed 1 night in Feb 2024
Response from manmar on 22 Feb 2024
Hi CanadianThank you for your comments, it indicates on website platform that Hotel is near Highway.

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, breakfast was good.
Stayed 3 nights in Feb 2024
Response from manmar on 22 Feb 2024
Hi RebeccaThank you for your kind comments

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Just nice all-around
Stayed 2 nights in Feb 2024
Response from manmar on 20 Feb 2024
Hi MikeThank you for your king comment

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not easy parking for Seniors!
Stayed 3 nights in Feb 2024
Response from manmar on 18 Feb 2024
Hi TonyThank your for your comments. Unfortunately the hotel parking cannot be changed

2/10 Terrible

Joshua

Stayed 1 night in Feb 2024
Response from manmar on 18 Feb 2024
Hi JoshuaAs you have not given us any information regarding your survey we are unable to assist

6/10 Okay

Maureen

Stayed 1 night in Feb 2024
Response from manmar on 21 Mar 2024
Hi MaureenThank you for your survey

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a nice quiet stay at the comfort inn & restaurants or shopping is close & convenient
Stayed 1 night in Jan 2024
Response from manmar on 30 Jan 2024
Hi RodneyThank you for your kind comments

10/10 Excellent

Adrian

Cleanliness
Stayed 1 night in Jan 2024
Response from manmar on 17 Jan 2024
HI AdrianThank you for your kind survey and comment

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from manmar on 16 Jan 2024
Dear Russell,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your stay.As you decide not to give any comments we are unable to give a replySincerely,

10/10 Excellent

cindy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from manmar on 10 Jan 2024
Hi CindyThank you for your kind survey

2/10 Terrible

Daryl

Travelled with family
Disliked: Property conditions & facilities
I want a refund for a nights stay I did not stay for because the room I got from Expedia was t a pet friendly room when I picked pet friendly filter
Stayed 1 night in Jan 2024
Response from manmar on 8 Jan 2024
Hi DarylYou made reservation through 3rd party Expedia all requests are subject to availability at Hotel upon arrival.

10/10 Excellent

Fawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from manmar on 2 Jan 2024
Hi FawnThank you for your kind survey

6/10 Okay

Lorne

Stayed 2 nights in Dec 2023
Response from manmar on 30 Dec 2023
Hi LorneThank you for survey