Chikusa Highlands Ski Area

Good hotel for families, as they have rooms with bunk beds, washer dryer, kitchen table, and kitchenette. I would say above average size rooms for Japan. The hotel is in a great location close in between two train stations, lots of restaurants and markets within walking distance. Only con is that the street it's located on is not a very scenic area, don't expect any good views other than rail lines or buildings.

Unfortunately, why everything was pretty good including the location and the clean room, we had an issue with the air conditioner. We are on the top floor so it was warm. I brought it up the second day and they were going to take a look at it, but it did not make much of a difference. The Hitachi unit was not only allowed but very inefficient and basically took the entire night to cool the room. So it did work a little bit, but it was minimal and the noise was not not noticeable. Otherwise everything was good, I wish the TV did not have a a volume lock at 40, but that seems to be common at Japanese hotels. Hopefully with the air-conditioning issue being fixed, will definitely stay here again.

The room is smaller than expected, too tight for 4 adults. The hotel is right next to a busy train hub so expect noises throughout. Location is excellent, close to subway entrance in very central Tokyo. Kitchen is not really operational, more like a small sink with a decent size fridge. Love the clothes washer/dryer combo.