Chestnut Hill Holidays from £658

Only stayed for 1 night But it was okay The casino could do a better job of containing the cigarette smoke Very annoying for a non smoker

Excellent experience , staff was amazing. Hotel was Beautiful.

Great staff and awesome environment We especially loved the pretzels on our arrival super friendly and welcoming

The room was clean and well prepared from a housekeeping standard, so we found it acceptable to stay for the two nights that we booked. The property is dated and some areas in a state of disrepair. The accomodations that we had older furnishings in fair condition. There was two lamps, on had a bulb out. There was three wall mounted light fixtures, one didn't work and were powered by a lamp cord plugged into a receptacle. The bathroom had a loose toilet and a loose toilet seat but was in working order. There was a wall hung sink with a mirror over it. The bathtub was older and was reglazed, but poorly done. There were grab bars installed that were loose and also not professionally installed. The shower head was mounted to a vertical rod mount to allow for height adjustment but was also loose from the wall plus the head would no stay in position. The ceramic wall tiles were also poorly installed and was missing grout in some areas. The office was part of a larger space that includes a lounge area and a few tables for the free breakfast. We chose not to use this since it wasn't very inviting plus there were better options nearby. We also didn't visit the outdoor pool for the same reason. This is the first time that I used Expedia. The price we paid was as advertised but had the description of the facility been better described I'm sure we would have looked elsewhere. Overall, clean but disappointed in the hotel accommodations and even more disappointed in Expedia.

This hotel was actually really nice and clean. I’ve never stayed in a Hyatt before and wasn’t expecting it.