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Overview of The Dene Hotel

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In-room safe, desk, iron/ironing board, cots/infant beds
In-room safe, desk, iron/ironing board, cots/infant beds
In-room safe, desk, iron/ironing board, cots/infant beds
In-room safe, desk, iron/ironing board, cots/infant beds

The Dene Hotel

3 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSt Paul's Church18 min walk
    Popular LocationGrosvenor Park6 min drive
    Popular LocationEastgate Clock9 min drive
    AirportLiverpool (LPL-John Lennon)36 min drive

Choose dates to view prices

Superior Twin Room

4.3/5 guest room rating
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

3.6/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

5/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Single Room

4.3/5 guest room rating
  • Sleeps 1
  • 1 Single Bed

Double Room

No guest room rating
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

No guest room rating
  • Sleeps 4
  • 4 Single Beds

Twin Room

No guest room rating
  • Sleeps 2
  • 2 Single Beds

Triple Room

No guest room rating
  • Sleeps 3
  • 3 Single Beds

About this area

Chester

Located in Chester, The Dene Hotel is in an area with good shopping. Cheshire Oaks Designer Outlet is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Chester Racecourse or Oulton Park Circuit. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • St Paul's Church - 18 min walk
  • Grosvenor Park - 6 min drive
  • Chester City Walls - 7 min drive
  • Chester Cathedral - 8 min drive
  • Eastgate Clock - 9 min drive

Getting around

  • Chester Station - 16 min walk
  • Liverpool (LPL-John Lennon) - 36 min drive

Restaurants

  • Shanghai Restaurant - 6 min walk
  • Cafe.com - 7 min walk
  • Sticky Walnut - 7 min walk
  • Cafe Naj - 9 min walk
  • The Deva Tap - 14 min walk

About this property

The Dene Hotel

3-star hotel near Chester Racecourse
Along with a bar/lounge, this smoke-free hotel has a meeting room and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a garden. All 53 rooms provide conveniences such as sitting areas and coffee makers, plus in-room free WiFi and TVs with satellite channels. Safes, ironing boards and desks are among the other amenities that guests will find.
The Dene Hotel offers 53 forms of accommodation with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Televisions come with satellite channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Breakfast available for a fee: GBP 6.50 per person
  • 1 bar

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Bathtub or shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.00 per stay.
Cots (infant beds) are available for GBP 10.00 per stay

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 6.50 per person (approximately)
  • Crib (infant bed) fee: GBP 10.00 per stay
  • Rollaway bed fee: GBP 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Dene Hotel Chester
Dene Hotel
Dene Chester
The Dene Hotel Hotel
The Dene Hotel Chester
The Dene Hotel Hotel Chester

Frequently asked questions

3.2
Rating 5 - Excellent. 24 out of 195 reviews
5 - Excellent 12%
Rating 4 - Good. 62 out of 195 reviews
4 - Good 32%
Rating 3 - Okay. 55 out of 195 reviews
3 - Okay 28%
Rating 2 - Poor. 29 out of 195 reviews
2 - Poor 15%
Rating 1 - Terrible. 25 out of 195 reviews
1 - Terrible 13%

3.2/5

Cleanliness

3.8/5

Staff & service

2.8/5

Amenities

2.8/5

Property conditions & facilities

2/5 Poor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No tv for the week not impressed sorry
When i checked in a few people standing outside fags in gob and some worse for wear. Checked in to a superior room no paint on bathroom door bath panel kicked in poxy little heater and the start of no tv. Pointed out no tv to reception got told they knew about problem being sorted Tuesday night the same but there was other entertainment 2 ambulances outside assisting the druggy who was totally off his head this is when i found out there where alot out homeless being put up they even got dinners delivered from the salvation army. While i was talking to reception about the ambulance 2 other guys came in absolutely pxssed. By this time im thinking should have gone to the premier but thought no give the small independent hotels my support but Wednesday night still no tv . Thursday night i went a little to town and said dissapointed that still no tv at about 7pm on the thursday i could move room to one with tv i reset my tv and managed to get limited channels bbc1 being one of them so i just watched the football. People booking this hotel should be told about who the other guest are im not knocking what is happening but when you see guest hardly able to stand and your van park outside with 1000's of pounds of kit you dont sleep easy
Stayed 4 nights in Feb 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

4/5 Good

Liked: Staff & service
Value price, value accommodation.
I was terrified after reading some reviews! Does it need a refurb? Yes. Could it do with a deep clean? Probably. Are the mattresses the most comfy? Not really. Will it do for our one night getaway between days out? Absolutely! It’s run down and I wouldn’t trust the door enough to leave valuables while I wasn’t here but honestly the bed was clean, the toilet was clean, the bath was needing some TLC but it was clean! You get what you pay for and if your booking the cheapest option that’s what you will get, i’ve stayed in much worse places. The room is big, it’s got a decent size TV and It’s well located. I wouldn’t stay here for a week but would probably come back again for a stopover. Also lady on front desk super friendly.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020