Title: The Queen at Chester Hotel, BW Premier Collection Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Queen at Chester Hotel, BW Premier Collection Victorian hotel with 24-hour front desk and restaurant ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/b1811f48.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/w3808h2140x19y0-58ecd8a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/35e426d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/01f54d31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/20a8645d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Queen at Chester Hotel, BW Premier Collection, in the city center, offers a peaceful haven with breakfast and dinner at Kings Quarters. Enjoy the cozy lobby fireplace, scenic garden, and terrace views. Attentive staff and free WiFi enhance the welcoming experience. 8.6 Excellent ## Popular amenities - - - Bar - 24/7 front desk - Room service - Air conditioning £68 includes taxes & fees 16 Nov - 17 Nov ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=21715&PinnedHotelID=21715&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 20 of 20 rooms ![Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/c937613b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 8.6 Excellent 59 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Separate bedroom Private bathroom Hairdryer Shower/bath combination Air-conditioning Heating Connecting/adjoining rooms available Crib/infant bed Hair dryer Private bathroom - 237 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Standard Room, 2 Single Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/68ccb421.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking 8.4 Very good 18 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Separate bedroom Private bathroom Hairdryer Shower/bath combination Air-conditioning Heating Connecting/adjoining rooms available Crib/infant bed Hair dryer Private bathroom - 377 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ![Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/bc23e6d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Separate bedroom Hairdryer Shower/bath combination Private bathroom Air-conditioning Heating Connecting/adjoining rooms available Crib/infant bed Dressing gowns Hair dryer - 517 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/e0e86e96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room Air-conditioning Heating Connecting rooms available Crib/infant bed Hair dryer Private bathroom - Sleeps 2 ### Classic Twin Room Air-conditioning Heating Connecting rooms available Crib/infant bed Hair dryer Private bathroom - Sleeps 2 ### Executive Double Room Air-conditioning Heating Connecting rooms available Crib/infant bed Dressing gowns Hair dryer - Sleeps 2 ![Executive Room, 1 Double Bed, Non Smoking (Shower Only) | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/af423a16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed, Non Smoking (Shower Only) 8.8 Excellent 11 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Separate bedroom Hairdryer Shower/bath combination Private bathroom Air-conditioning Heating Connecting/adjoining rooms available Crib/infant bed Dressing gowns Hair dryer - Sleeps 2 - 1 Double Bed ![Family Room, 2 Double Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/16244072.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Double Beds, Non Smoking 8.8 Excellent 3 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Separate bedroom Private bathroom Hairdryer Shower/bath combination Air-conditioning Heating Connecting/adjoining rooms available Crib/infant bed Hair dryer Private bathroom - Sleeps 4 - 2 Double Beds ![Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/2e9d09f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking ### Highlights Air conditioning Heating Connecting rooms available TV Separate bedroom Hairdryer Shower/bath combination Private bathroom Air-conditioning Heating Connecting/adjoining rooms available Crib/infant bed Dressing gowns Hair dryer - Sleeps 2 - 1 King Bed ![Standard Room, 1 Double Bed, Non Smoking (Small Room) | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/w3824h2145x15y27-c74a0a69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking (Small Room) 8.8 Excellent 6 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Separate bedroom Private bathroom Hairdryer Shower/bath combination Air-conditioning Heating Connecting/adjoining rooms available Crib/infant bed Hair dryer Private bathroom - Sleeps 2 - 1 Double Bed ![Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/0a540a43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Non Smoking 9.2 Wonderful 9 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Separate bedroom Hairdryer Shower/bath combination Private bathroom Air-conditioning Heating Connecting/adjoining rooms available Crib/infant bed Dressing gowns Hair dryer - Sleeps 2 - 1 Double Bed ![Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed) | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/04ae0286.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed) 9.6 Exceptional 7 reviews ### Highlights Air conditioning Heating Connecting rooms available TV Separate bedroom Hairdryer Shower/bath combination Private bathroom Air-conditioning Heating Connecting/adjoining rooms available Crib/infant bed Dressing gowns Hair dryer - Sleeps 3 - 1 Double Bed ![Bathroom | Combined shower/bathtub, hair dryer, towels, soap](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/fb36e7fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Double Beds, Non-Smoking, Family Room Air-conditioning Heating Connecting rooms available Crib/infant bed Hair dryer Private bathroom - Sleeps 2 ### 1 Double Bed, Non-Smoking, Deluxe Room Air-conditioning Heating Connecting rooms available Crib/infant bed Hair dryer Private bathroom - Sleeps 2 ### 1 Double Bed, Non-Smoking, Small Room Air-conditioning Heating Connecting rooms available Crib/infant bed Hair dryer Private bathroom - Sleeps 2 ### Junior King Suite-Non-Smoking Air-conditioning Heating Connecting rooms available Crib/infant bed Dressing gowns Hair dryer - Sleeps 2 ### 1 Double Bed, Non-Smoking, Superior Room, Sofabed For One Person Air-conditioning Heating Connecting/adjoining rooms available Crib/infant bed Hair dryer Private bathroom - Sleeps 2 ### Classic Single Air-conditioning Heating Connecting/adjoining rooms available Crib/infant bed Hair dryer Private bathroom - Sleeps 1 ### Classic Single Air-conditioning Heating Connecting/adjoining rooms available Crib/infant bed Hair dryer Private bathroom - Sleeps 1 ![1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/21800/21715/94519336.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Air-conditioning Heating Connecting rooms available Crib/infant bed Dressing gowns Hair dryer - Sleeps 2 ## You may also like Ad ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/37000000/36100000/36093400/36093343/1c799560.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Chester by IHG Chester - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 1,000 reviews £88 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Chester-Hotels-Hotel-Indigo-Chester.h36093343.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=6590&destination=Chester&destType=MARKET&latLong=53.190319,-2.89154&searchId=3fbfe539-fdf3-4f5c-9cdc-21da4fad9b89&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; British cuisine ](https://images.trvl-media.com/lodging/1000000/10000/1000/986/w5472h3645x0y0-89a233e4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Chester by IHG Chester - 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Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,000 reviews £74 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Chester-Hotels-DoubleTree-By-Hilton-Hotel-And-Spa-Chester.h527788.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=6590&destination=Chester&destType=MARKET&latLong=53.190319,-2.89154&searchId=3fbfe539-fdf3-4f5c-9cdc-21da4fad9b89&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChester-Hotels-The-Queen-At-Chester-Hotel.h21715.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChester-Hotels-The-Queen-At-Chester-Hotel.h21715.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.19633%2C-2.88011&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=B81ltt5XptchT2X2WZNg00jsLEs=) City Rd, Chester, England, CH1 3AH #### What's nearby - Chester Cathedral - 13 min walk - 0.7 miles - Chester City Walls - 13 min walk - 0.7 miles - University of Chester - 15 min walk - 0.8 miles - Chester Racecourse - 3 min drive - 1.3 miles - Chester Zoo - 6 min drive - 2.3 miles #### Getting around - Chester Station - 1 min walk - Chester (CEG-Hawarden) - 24 min drive #### Restaurants - ‪Costa Coffee - ‬1 min walk - ‪The Old Harkers Arms - ‬5 min walk - ‪Town Crier - ‬1 min walk - ‪The Cellar - ‬5 min walk - ‪Brook Street Cafe & Bistro - ‬7 min walk ## About this property ### The Queen at Chester Hotel, BW Premier Collection Upscale hotel near Chester City Walls Located close to Chester Racecourse, The Queen at Chester Hotel, BW Premier Collection provides a terrace, a garden and dry cleaning/laundry services. The on-site restaurant, Kings Quarters, offers breakfast and dinner. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Breakfast (surcharge), self-parking (surcharge) and express check-out - Outdoor furniture, tour/ticket information and coffee/tea in reception - A 24-hour front desk, a front desk safe and a banquet hall - Guest reviews say great things the breakfast, helpful staff and location Room features All 218 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi. Guest reviews highly rate the cleanliness, overall comfort rooms at the property. Extra conveniences in all rooms include: - Bathrooms with showers and shower/bath combinations - TVs with digital channels - Coffee/tea makers, heating and daily housekeeping ## Similar properties ![Free daily full breakfast ](https://images.trvl-media.com/lodging/2000000/1700000/1695700/1695656/e804db04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Mill Hotel & Spa Chester - Pool - Breakfast included - Spa - Free WiFi 8.8 Excellent 2,006 reviews £68 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1695656&PinnedHotelID=1695656&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/60000000/59790000/59784400/59784359/1c52455e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy Chester Chester - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 665 reviews £66 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=59784359&PinnedHotelID=59784359&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/71000000/70400000/70394400/70394349/79b4f706.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Hotel Chester Chester - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 921 reviews £77 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=70394349&PinnedHotelID=70394349&HadPinnedHotel=true®ionId=-1&adults=2) ![Fabulous Suite | Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/4000000/3530000/3526500/3526466/670b0a3a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ABode Chester Chester - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,001 reviews £79 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=3526466&PinnedHotelID=3526466&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/10000/9700/9658/290ea80d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Macdonald New Blossoms Hotel, Chester Chester - Free WiFi - Breakfast available - Business services - Bar 7.4 Good 1,014 reviews £63 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=9658&PinnedHotelID=9658&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/530000/527800/527788/1bc33e12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel and Spa Chester Chester - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,000 reviews £74 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=527788&PinnedHotelID=527788&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 50.00 per pet, per day Service animals are welcome, and are exempt from fees Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 30 per night. Cots (infant beds) are available for GBP 15.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for to-go breakfast: from approximately GBP 16.95 per person - Uncovered self-parking fee: GBP 15 per night - Pet fee: GBP 50.00 per pet, per day - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: GBP 15.0 per night - Rollaway bed fee: GBP 30 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transport to and from this property ### Property is also known as Hallmark Hotel Queen Chester Premier Queen Premier Queen Hotel Queen Hotel Chester Hotel Queen Queen Hotel Chester Queens Hotel Chester Hallmark Hotel Queen Hallmark Queen Chester Hallmark Hotel The Queen Hallmark Hotel The Queen Chester The Queen at Chester BW Premier Collection The Queen at Chester Hotel, BW Premier Collection Hotel The Queen at Chester Hotel, BW Premier Collection Chester The Queen at Chester Hotel, BW Premier Collection Hotel Chester ## Frequently asked questions ### Is The Queen at Chester Hotel, BW Premier Collection pet-friendly? > Yes, pets are allowed at this property. There's a fee of GBP 50.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at The Queen at Chester Hotel, BW Premier Collection? > As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at The Queen at Chester Hotel, BW Premier Collection on 16 Nov 2025 start from £68.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Chester-Hotels-The-Queen-At-Chester-Hotel.h21715.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Queen at Chester Hotel, BW Premier Collection? > Self-parking is available for GBP 15 per night. ### What time is check-in at The Queen at Chester Hotel, BW Premier Collection? > Check-in start time: 4:00 PM; check-in end time: anytime. ### What time is check-out at The Queen at Chester Hotel, BW Premier Collection? > Checkout is at 11 AM. Late checkout is available for a fee (subject to availability). ### Where is The Queen at Chester Hotel, BW Premier Collection located? > Located in the heart of Chester, this hotel is within 1 mile (2 km) of Grosvenor Park, Chester City Walls and Chester Racecourse. Chester Zoo is 2.7 mi (4.3 km) away. Chester Station is only a 1-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Queen at Chester Hotel, BW Premier Collection Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 547 8 - Good 270 6 - Okay 113 4 - Poor 44 2 - Terrible 28 ### 8.8/10 Cleanliness ### 9.0/10 Staff & service ### 8.4/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Olaf 5 Nov 2025 Liked: Cleanliness Great location, clean room. ##### Olaf Stayed 1 night in Oct 2025 ### 8/10 Good #### Paul 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very tastefully restored. Good staff apart from one barmaid. Very clean and room serviced well. Excellent location by the railway station and walking distance from the whole of Chester. Great place. ##### Paul Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Robert 27 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Superb hotel that has rooms that are spacious, really nice bathrooms and no noise. Highly recommend. Room only do can’t comment on breakfast. Look out for the Chester zoo offer ##### Robert Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Raymond 24 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was lovely and clean all staff were friendly and helpful ##### Raymond Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mark 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff ##### Mark Stayed 1 night in Oct 2025 ### 4/10 Poor #### Gary 2 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Upgraded room. Unfortunately where the room was above wedding party. Very noisy untilnearly hours. ##### Gary Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Chris 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast very good six people for dinner some of food was cold ##### Chris Stayed 1 night in Oct 2025 ### 6/10 Okay #### Abby 30 Oct 2025 Not the best ##### Abby Stayed 2 nights in Oct 2025 ### 8/10 Good #### Amy 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in great location close to the station and a short walk to city centre. Would recommend. ##### Amy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Anthony 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Queen Hotel, is excellent, the staff are very friendly, helpful and polite. ##### Anthony Stayed 2 nights in Jul 2025 ### 8/10 Good #### Michelle 11 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a perfect location to get to the train station. Unfortunately, the thermostat wouldn't adjust, so the room was warm. ##### Michelle Stayed 1 night in Sep 2025 ### 8/10 Good #### caroline 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Propery easily accessible from train station and to nearby cavities shopping restaurants etc Booked four rooms for a group the other three parties all got upgraded rooms with snacks except me who ended up in ground floor room with room above noisy and people walking around until early hours ##### caroline Stayed 1 night in Sep 2025 ### 8/10 Good #### Don 22 Oct 2025 Liked: Cleanliness, property conditions & facilities The suite was excellent but on the first night, following a long and tiring journey we were unable to get room service. We were put through to voice mail and got no reply Managed to speak to a female who stated there was a function on and they were not able to supply room service as the chef was busy ##### Don Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Dara 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love old railway hotels. Just better than what we get nowadays. Gorgeous room with great air conditioning. ##### Dara Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Julie 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was full of character. Very spacious with several areas to relax inside and outside. The food was excellent on both breakfast and evening meal. The bedroom was spacious. Staff friendly and helpful. ##### Julie Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mohamed Yusuf 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel staff super friendly everyone was very welcoming woukd definitely recommend right infront of the station too. ##### Mohamed Yusuf Stayed 1 night in May 2025 ### 8/10 Good #### Peter 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Handy to rail station ##### Peter Stayed 2 nights in Jul 2025 ### 8/10 Good #### Mayumi 27 Aug 2025 The room was small( I chose a small room) It would be nice if there is a mirror in the room. ##### Mayumi Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Chris 25 May 2025 Liked: Cleanliness Fantastic hotel! Great location. Great service… ##### Chris Stayed 2 nights in May 2025 ### 8/10 Good #### David 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to find , has parking and helpful staff ##### David Stayed 1 night in May 2025 ### 10/10 Excellent #### Patrick 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vacation Stop over on way to Liverpool and beyond ##### Patrick Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Pam 12 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very enjoyable and good location by the railway station for our luxury trip to Carlisle on a steam train. Reall y enjoyed Chester and Carlisle Cathedrals and walking the wall in Chester. ##### Pam Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### David 7 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Another great visit to this very convenient hotel The staff are great especially the barman Jason ##### David Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Anthony 17 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Queen Hotel Chester A very good experience and I have stayed at this hotel before ##### Anthony Stayed 1 night in May 2025 ### 10/10 Excellent #### Michelle 4 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely stay . Plea ##### Michelle Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [The Grand Atlantic Hotel](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-The-Grand-Atlantic-Hotel.h13326418.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [The Coppid Beech Hotel](https://www.expedia.co.uk/Bracknell-Hotels-The-Coppid-Beech-Hotel.h3809.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Luton Hoo Hotel, Golf And Spa](https://www.expedia.co.uk/Luton-Hotels-Luton-Hoo-Hotel.h1753903.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information)