Search Hotels by Extended Stay America in Chester

"Hot tub not working, the water was warm. The room furniture was in poor condition/damaged(I have pictures). My husband and I were very disappointed. We expected better considering the name Doubletree. The room had a very uncomfortable smell coming from the AC unit which became stronger when you turned it to a warm setting. My husband wanted to ask for another room, however I didn't want to go through the hassle considering we were only staying 2 nights and planned to be out most of the day. Very disappointed. I gave it a 3 stars because the hotel overall was clean and staff was friendly "

"Petit-déjeuner complet et très varié. Le stationnement proche est un atout. Le personnel toujours amical."

"The kids enjoyed the pool ! Quick breakfast options were available and rooms were very clean ! We would stay here again ! "

"The Easter brunch was amazing! We had a great time!"

"As soon as I walked into the hotel I received a welcoming greeting and a smooth check-in. The room was very nice and clean. The beds were comfortable and the soap/shampoo/conditioner/lotion options provided were a nice touch. There was a variety of options for breakfast. From omelettes to pancakes, breakfast sausage to cereal with fruit or fruit by itself. There were also biscuits with gravy, oatmeal, and hard boiled eggs. My toddler was a big fan of the pancakes and cinnamon rolls. The pool area was nice and so was the fitness room. We would definitely stay again. "

"Everything and everyone was great "

" I've had unacceptable experiences during my last two stays at the Courtyard Marriott in Newburgh, New York. During my first stay over the Christmas weekend, the hotel had no heat or hot water. Despite calling an hour before check-in to notify the staff I was running late, the manager failed to inform me of these conditions. When I requested a reimbursement for these circumstances, the hotel refused, and I was forced to resolve the matter through my bank. My most recent stay during Easter weekend was even more distressing. On the last night of my two-day stay, I was awoken in the middle of the night by an itching sensation and discovered bed bugs on my pillow and sheets. This experience was overwhelming. I had to immediately shower and was forced to discard the clothing and pajamas that had been on the bed. I have already contacted corporate, but I found the customer service representative to be very curt. While she stated that I would receive an email notification offering a full reimbursement for this stay, I have yet to see this resolved. I am extremely disappointed with the lack of transparency and the sanitary conditions at this location. I expect a prompt confirmation regarding the full reimbursement of my recent stay. "

"Staff are great"

"Never stayed because they tried to give me the worst room avail! I’m still waiting for my money back and points!"