Title: Brook Mollington Banastre Hotel and Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Brook Mollington Banastre Hotel and Spa Suburban hotel with full-service spa and bars/lounges ![Exterior](https://images.trvl-media.com/lodging/4000000/3460000/3454800/3454752/b987c8b2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, open 6:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/4000000/3460000/3454800/3454752/c4991155.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/4000000/3460000/3454800/3454752/932a3c4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/4000000/3460000/3454800/3454752/dacbe9c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/4000000/3460000/3454800/3454752/edbf0909.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Brook Mollington Banastre Hotel and Spa offers a peaceful getaway near the University of Chester. Enjoy drinks at the poolside bar, yoga or Pilates in the health club, and garden-view dining. Dry cleaning services and designer stores are on site. 6.4 ## Popular amenities - - - - Pool - Room service - Bar £57 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=3454752&PinnedHotelID=3454752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=3454752&PinnedHotelID=3454752&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=3454752&PinnedHotelID=3454752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=3454752&PinnedHotelID=3454752&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3454752&PinnedHotelID=3454752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3454752&PinnedHotelID=3454752&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3454752&PinnedHotelID=3454752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3454752&PinnedHotelID=3454752&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/4000000/3460000/3454800/3454752/94ef686f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed ### Highlights Connecting rooms available Free cots/infant beds Flat-screen TV Hairdryer Shower/bath combination Private bathroom Electric kettle Champagne service - 50 sq ft - Sleeps 3 - 1 Double Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/4000000/3460000/3454800/3454752/a6c2eff3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Connecting rooms available Flat-screen TV Hairdryer Shower/bath combination Private bathroom Electric kettle Champagne service Coffee/tea maker - Sleeps 4 - 1 Double Bed and 2 Single Beds ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/4000000/3460000/3454800/3454752/edecf498.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Connecting rooms available Free cots/infant beds Flat-screen TV Hairdryer Shower/bath combination Private bathroom Electric kettle Champagne service - Sleeps 3 - 1 Single Bed and 1 Double Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/4000000/3460000/3454800/3454752/a6c2eff3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Connecting rooms available Free cots/infant beds Flat-screen TV Hairdryer Shower/bath combination Private bathroom Electric kettle Champagne service - Sleeps 3 - 2 Single Beds ## You may also like Ad ![Breakfast, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChester-Hotels-Brook-Mollington-Banastre-Hotel-And-Spa.h3454752.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChester-Hotels-Brook-Mollington-Banastre-Hotel-And-Spa.h3454752.Hotel-Information) ## About the area Located in Chester, Brook Mollington Banastre Hotel and Spa is in the business district and near the airport. Chester City Walls is a notable landmark and some of the area's popular attractions include Chester Zoo and Ness Botanic Gardens. Looking to enjoy an event or a match while in town? See what's going on at Chester Racecourse. [Visit our Chester travel guide](https://www.expedia.co.uk/Chester.dx6590) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.21648%2C-2.91669&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LwnmPRu754c85d4EGSLbJ5KdZiU=) Parkgate Road, Mollington, Chester, England, CH1 6NN ### What's nearby - University of Chester - 2 min drive - 1.3 miles - Countess of Chester Hospital - 2 min drive - 1.3 miles - Chester City Walls - 4 min drive - 2.1 miles - Chester Zoo - 5 min drive - 3.2 miles - Chester Racecourse - 6 min drive - 2.6 miles ### Getting around - Bache Station - 3 min drive - Liverpool (LPL-John Lennon) - 30 min drive ### Restaurants - ‪Bembe Café & Barbecue Terrace - ‬7 min drive - ‪Costa Coffee - ‬3 min drive - ‪Waggon & Horses - ‬5 min drive - ‪Tim Hortons - ‬3 min drive - ‪McDonald's - ‬3 min drive ## About this property ### Brook Mollington Banastre Hotel and Spa Hotel near University of Chester Located close to Countess of Chester Hospital and Chester Zoo, Brook Mollington Banastre Hotel and Spa provides a poolside bar, a terrace and designer shops on-site. Treat yourself to a massage, a facial or a manicure/pedicure at Mollington Health Spa, the on-site spa. The on-site Modern European cuisine restaurant, Garden Restaurant, offers breakfast, brunch, lunch, dinner and garden views. Pilates classes and yoga classes are offered at the health club; other things to do include racquetball/squash. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool and a children's pool, along with sunloungers - Free self-parking - English breakfast (surcharge), express check-out and massage treatment rooms - A banquet hall, smoke-free property and tour/ticket information - Guest reviews give top marks for the helpful staff Room features All 63 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks such as free WiFi and safes. Extra conveniences in all rooms include: - Highchairs and art supplies - Bathrooms with shower/bath combinations and free toiletries - Electric kettles, daily housekeeping and desks ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/1000000/10000/3900/3891/4c53cbf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Chester - South by IHG Chester - Pool - Pet-friendly - Parking included - Restaurant 8.0 Very good 1,005 reviews £50 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=3891&PinnedHotelID=3891&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/24900/24836/w6480h4318x0y2-ce56e1e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crabwall Manor & Spa, BW Signature Collection Chester - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 962 reviews £71 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=24836&PinnedHotelID=24836&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/40000/34400/34343/8052b2b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Chester Abbots Well Hotel Chester - Pool - Spa - Pet-friendly - Kids pool 7.6 Good 1,002 reviews £54 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=34343&PinnedHotelID=34343&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), sauna, body treatments, aromatherapy](https://images.trvl-media.com/lodging/1000000/570000/565700/565696/e0702762.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port - Pool - Spa - Pet-friendly - Parking included 7.8 Good 908 reviews £62 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=565696&PinnedHotelID=565696&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/530000/527800/527788/1bc33e12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel and Spa Chester Chester - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,004 reviews £74 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=527788&PinnedHotelID=527788&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/4000000/3010000/3001900/3001891/5da8f224.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Frodsham Forest Hills Hotel Frodsham - Pool - Hot tub - Pet-friendly - Kids pool 8.2 Very good 948 reviews £67 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=3001891&PinnedHotelID=3001891&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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GBP 15 for adults and GBP 15 for children - 2 bars/lounges - A poolside bar - A restaurant ### Restaurants on site - Garden Restaurant ### Things to do - Children's pool - Designer stores - Fitness classes - Full-service spa - Health club - Hot tub - Indoor pool - Pilates classes - Racquetball/squash - Sauna - Steam room - Yoga classes ### Family friendly - Art supplies - Children's pool - High chair - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - 4,261 square feet of conference space - 9 meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Handrails in stairways - Stair-free path to entrance - Upper floors accessible by stairs only - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 1 building - 3 floors - Banquet hall - Built in 1896 - Smoke-free property - Victorian architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Electric kettle ### More - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:30 AM Early check-in subject to availability Early check-in fee: GBP 20 Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: GBP 20 Express check-out available ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 20 per pet, per night Service animals are welcome, and are exempt from fees 2 total pets Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 20.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately GBP 15 for adults and from GBP 15 for children - Pet fee: GBP 20 per pet, per night - Service animals are exempt from fees - Early check-in fee: GBP 20 (subject to availability) - Late check-out fee: GBP 20 (subject to availability) - Rollaway bed fee: GBP 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 6:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision Children under 16 years old are not allowed in the spa without adult supervision ### Property is also known as Brook Mollington Brook Mollington Banastre Brook Mollington Banastre Chester Brook Mollington Banastre Hotel Brook Mollington Banastre Hotel Chester Brook Mollington Hotel Mollington Mollington Banastre Mollington Banastre Hotel Mollington Hotel Brook Mollington Banastre Spa Brook Mollington Banastre Hotel and Spa Hotel Brook Mollington Banastre Hotel and Spa Chester Brook Mollington Banastre Hotel and Spa Hotel Chester ## Frequently asked questions ### Does Brook Mollington Banastre Hotel and Spa have a pool? > Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM. ### How much does it cost to stay at Brook Mollington Banastre Hotel and Spa? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Brook Mollington Banastre Hotel and Spa on 2 Nov 2025 start from £57.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Chester-Hotels-Brook-Mollington-Banastre-Hotel-And-Spa.h3454752.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Brook Mollington Banastre Hotel and Spa pet-friendly? > Yes, this hotel allows pets (limit 2 total). There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. ### How much is parking at Brook Mollington Banastre Hotel and Spa? > Self-parking is free at this property. ### What time is check-in at Brook Mollington Banastre Hotel and Spa? > Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Early check-in is available for a fee of GBP 20 (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Brook Mollington Banastre Hotel and Spa? > Checkout is at 11 AM. Late checkout is available for GBP 20 (subject to availability). ### Where is Brook Mollington Banastre Hotel and Spa located? > Situated near the airport, this spa hotel is within 2 mi (3 km) of University of Chester, Countess of Chester Hospital and Chester Zoo. Chester City Walls and Chester Racecourse are also within 3 mi (5 km). Bache Station is 29 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Brook Mollington Banastre Hotel and Spa Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 8.0 Location ### 7.4 Staff & service ### 6.0 Eco-friendliness ### 5.6 Property conditions & facilities 10 - Excellent 167 8 - Good 245 6 - Okay 229 4 - Poor 156 2 - Terrible 155 ### 2/10 Terrible #### Keisha 9 Oct 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities room was nothing like the photo. Looked like it hadnt been updated since the 80s. ##### Keisha Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Marcu 18 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fabulous ##### Marcu Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Phil 17 Oct 2025 Disliked: Cleanliness, amenities, property conditions & facilities The whole hotel is in really poor condition. The room was tired and not very clean. Everything is poorly maintained and fusty smelling. The pool had some sort of plastic floor and the water was a weird green colour. The changing room floor is slimy and unclean. Didn't try the food - given the general vibe we thought it safer to eat in town. Generally it just all felt very shabby and not worth the price. Would not recommend and will not be back. ##### Phil Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Kayley 21 Jul 2025 It was ok, we dont think we will stay again. ##### Kayley Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### charlotte 25 Aug 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The rooms need a complete refurbishment as looks like stuck in the 60s old furniture toilet door falling off beds were so old and bad we left after 1st night booked for 2 nights our backs were hurting sleeping on the beds we left ##### charlotte Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Richard 27 Jun 2025 Disliked: Property conditions & facilities The hotel was conveniently located for the work I was in Chester for. The bed was really uncomfortable and the room i general would benefit from a refurbishment. ##### Richard Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Sandra 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Our chilled retreat!!!! We had a great weekend at the hotel.really chilled and relaxed will def return and this will be our relaxing retreat!!!! Lovey garden nice hrd working staff cant fault it and will return soon!!!! ##### Sandra Stayed 1 night in May 2025 ### 8/10 Good #### Natalie 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here for 2 nights. We had room 8. Very large, spacious room. Some updating could be done, however, everything did the job. Pool was good size and had a small area for toddlers. Only complaint we had was the room was very hot. We stayed during the heatwave, so expected warm weather, but the only opening window was in the bathroom, and upon arrival the towel heater in the bathroom was switched on. If traveling with toddlers please check this, because it is extremely hot and can be a burn risk for little hands. Overall, would stay here again. ##### Natalie Stayed 2 nights in Aug 2025 ### 6/10 Okay #### David 29 Jun 2025 Liked: Cleanliness, staff & service, amenities Room was in need of improvement. Mattress was in need of replacement, and lighting poor. Reception and public areas were good. Swimming Pool good. Breakfast and Evening meals very good. ##### David Stayed 2 nights in Jun 2025 ### 8/10 Good #### Gary 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A nice hotel with friendly staff A nice hotel with friendly staff. A restaurant and bar, a grassed garden area and a large parking area. Rooms Comfortable, with a shower and bath. Minor maintenance issues in our room with loose toilet seat, curtain off of rail and dirty carpets that need sorting. ![](https://a.travel-assets.com/ugc/hotel-reviews/a4062401-d512-4db6-b90e-9661ff8e3af2-1748338915785.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f9a4bacd-de2a-42cd-a1fe-31c1b6db187f-1748338915124.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gary Stayed 1 night in May 2025 ### 6/10 Okay #### Jasbinder 28 May 2025 Disliked: Cleanliness, property conditions & facilities Good ##### Jasbinder Stayed 1 night in May 2025 ### 6/10 Okay #### Donna 29 Jun 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Poor quality Unfortunately im glad it just a 1 night stay. Out dated,poor quality and also used as emergency council accommodation. ##### Donna Stayed 1 night in Jun 2025 ### 4/10 Poor #### Kevin 30 Jun 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Beds very uncomfortable bath is too small the rooms in general need a major update carpet filthy no air con and TV has no channels ##### Kevin Stayed 1 night in Jun 2025 ### 6/10 Okay #### Paul 19 Mar 2025 Disliked: Property conditions & facilities Ordinary hotel, with some areas looking a little tired, but ok for the price ##### Paul Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Philip 24 Mar 2025 Liked: Cleanliness, staff & service, amenities Perfect venue for murder 57 game ##### Philip Stayed 1 night in Mar 2025 ### 6/10 Okay #### Tanya 13 Jul 2025 Liked: Cleanliness, staff & service Disliked: Amenities Stayed after a night at the races just to sleep basically. Hotel feels like it needs modernising; room although big was very dated with its furnishings and amenities. It was very hot that day and the aircon was non existent. I also forgot my shampoo and there wasn’t any provided that a lot of hotels do and the toilet had a very old fashioned handle that needed attention when it fell off! Other than that it was an ok bolthole to stay! ##### Tanya Stayed 1 night in Jul 2025 ### 6/10 Okay #### Robert 23 Jul 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### ROOMS IN MUCH NEED OF UPDATING Friendly, helpful staff but don't seem to have many. First room we were given (Rm 14), the springs of the mattress were visible under the duvet!! Told the guy on Reception we wanted another room. Mattress was rock hard but no springs (Rm 70). No side lights or table lamps in this room. Shower was great. Quite large walk in shower & rainbiw shower. Tea, coffee, kettle in room. Very basic decor and very basic room. Evening meal was delicious and breakfast was full English, toast, cereals and fruit. Again, very nice. Just a shame about the rooms. ##### Robert Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kathleen 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely venue, full of character. The spa facilities are amazing, and probably worth a visit just for that! Friendly, helpful staff add to the great overall experience of staying at this hotel. ##### Kathleen Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Roger 7 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### relaxing stay Needed some chill space so stayed here. Good choice. ##### Roger Stayed 1 night in Feb 2025 ### 8/10 Good #### Karen 29 May 2025 Liked: Staff & service Disliked: Cleanliness Staff very friendly and helpful. Double bed very comfy, single bed far too soft for an adult, fine for a small child. Rooms would benefit from a deep clean. The building is looking tired (visible bubbling on the walls, discoloured plug holes, tatty bed bases) and needs refreshing. For a spa day I would be disappointed, for a base to explore the area it was fine. The pool was a key factor in choosing this hotel. ##### Karen Stayed 2 nights in May 2025 ### 10/10 Excellent #### Michael 8 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay ##### Michael Stayed 1 night in May 2023 ### 8/10 Good #### Anthony 22 Feb 2025 Liked: Cleanliness, staff & service, room comfort #### Chester stay A pleasent stay friendly staff pool nice and steam room and jacuzzi good hotel is a bit outdated and needs money spending on it,but otherwise a friendly and pleasent stay ##### Anthony Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Jane 3 Sept 2024 Liked: Cleanliness, staff & service, amenities Convenient location and good value ##### Jane Stayed 1 night in Sep 2024 ### 4/10 Poor #### Michelle 27 May 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Leisure facilities were filthy Walls were paper thin and I had to knock next door and tell them to shut up Beds need new mattresses as they were so uncomfortable and you need more than 1 pillow per bed ##### Michelle Stayed 1 night in May 2025 ### 6/10 Okay #### Hannah 13 Apr 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities For the price we paid it was sufficient for one night. It was clean and convenient however it is very dated and the furnishings look like they have not been changed since it originally opened. 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