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Brook Mollington Banastre Hotel and Spa

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Featured image
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Brook Mollington Banastre Hotel and Spa

Brook Mollington Banastre Hotel and Spa

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

  • Popular LocationUniversity of Chester3 min drive
  • Popular LocationCountess of Chester Hospital4 min drive
  • Popular LocationChester Zoo5 min drive
  • AirportLiverpool (LPL-John Lennon)30 min drive

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About this area

Chester

Located in Chester, Brook Mollington Banastre Hotel and Spa is in the business district and near the airport. Cheshire Oaks Designer Outlet is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chester Zoo and Ness Botanic Gardens. Looking to enjoy an event or a match while in town? See what's going on at Chester Racecourse. Spend some time exploring the area's activities, including outlet shopping.
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Popular Location

What's nearby

  • University of Chester - 3 min drive
  • Countess of Chester Hospital - 4 min drive
  • Chester Zoo - 5 min drive
  • Chester City Walls - 7 min drive
  • Chester Town Hall - 9 min drive

Getting around

  • Bache Station - 3 min drive
  • Liverpool (LPL-John Lennon) - 30 min drive

Restaurants

  • Garden Restaurant — 1 min walk
  • George & Dragon - 3 min drive
  • Pacino's - 4 min drive
  • Telford's Warehouse - 4 min drive
  • Bull and Stirrup - 4 min drive

About this property

Brook Mollington Banastre Hotel and Spa

3-star spa hotel near Countess of Chester Hospital
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 63 rooms provide in-room free WiFi, 24-hour room service and flat-screen TVs. Other amenities available to guests include coffee makers, hairdryers and safes.
Brook Mollington Banastre Hotel and Spa offers 63 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mollington Health Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 15 for adults and GBP 15 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Conference space (4261 square feet)
  • Meeting rooms 9

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Upper floors only accessible by stairs
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours should contact the hotel in advance. Additional charges may apply.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
1 per room
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 1 year old or younger stays free when using existing bedding
Rollaway/extra beds are available for GBP 15.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 15 for adults and GBP 15 for children (approximately)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
Guests under 16 years old are not allowed in the health club
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Brook Mollington
Brook Mollington Banastre
Brook Mollington Banastre Chester
Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel Chester
Brook Mollington Hotel
Mollington
Mollington Banastre
Mollington Banastre Hotel
Mollington Hotel
Brook Mollington Banastre Spa
Brook Mollington Banastre Hotel and Spa Hotel
Brook Mollington Banastre Hotel and Spa Chester
Brook Mollington Banastre Hotel and Spa Hotel Chester

Frequently asked questions

3.3
Rating 5 - Excellent. 85 out of 489 reviews
5 - Excellent 17%
Rating 4 - Good. 148 out of 489 reviews
4 - Good 30%
Rating 3 - Okay. 123 out of 489 reviews
3 - Okay 25%
Rating 2 - Poor. 76 out of 489 reviews
2 - Poor 16%
Rating 1 - Terrible. 57 out of 489 reviews
1 - Terrible 12%

3.5/5

Cleanliness

3.7/5

Staff & service

3.3/5

Amenities

2.9/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty Rooms
I stayed here for a work trip and can safely say I would never stay here again even if they paid me! Considering my stay was in the middle of a pandemic I would have expected the rooms to have been cleaner than they were. There were stain and dirt ground into the carpets, cobwebs throughout the room and pubic hair left in the shower from the previous guests. The only recommendation I will be making to anyone staying in the area in the future is avoid this property at all costs.
Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend away
Excellent, room upgrade as we were wearing christmas jumper. Friendly helpful staff. Excellent swimming pool, a lovely stay
Stayed 2 nights in Dec 2020

3/5 Okay

Business traveller
Liked: Staff & service
Food was excellent and the service good, room felt a little dated, squeaky floor boards and bathroom was cold and felt old, shower very slow and dribbled out.
Stayed 1 night in Dec 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor quality for the price
the door was stiff to shut, chocolate on the bed cover, the tv was not clear to watch, the bathroom door did not close at all and in the bathroom there was mold on the sealing by the window, and the shower was very slow, the room also did not have a hair dryer so i was forced to sleep with wet hair and we had not heating to switch on in the night so we was cold.
Stayed 1 night in Oct 2020