Cherokee County Holidays

Overall, TownPlace Suites is pretty good, not great (6.5 / 10). The first room that we were assigned had a door that did not lock and the phone was not working. The second room was good, but the coffee maker was missing the basket. The beds were very comfortable. Where TownPlace falls short is its attention to the comman areas. I had to notify the staff that there was no paper towel in the workout room to wipe the equipment, and there were no towels. I also had to notify that the men's room just steps from the front desk had no paper towel. The hallway rugs look like they need vacuuming and maybe a shampooing. The breakfast is pretty good, but a cereal that is not covered in sugar would be nice. I would like to see real utensils. They use only plastic. Not terrible, not great.

I must say that I enjoyed everything. My grandchildren had an amazing time. I especially enjoyed the breakfast made to order. They even gave a sprig of a flower for Mother’s Day. Absolutely beautiful

Staff was helpful and the late night bar had good food and friendly staff. Though the walls of the rooms were thin and I could hear my neighbors and the hallways quite loudly

It was a last minute booking that turned me into a returning renter. I enjoyed the contactless check in with keyless entry. It made it more home like. Definitely will book with them again.

The Staff here was very professional, welcoming and helpful! The property was very clean. The iron in the room was pouring water, but the engineer came to the rescue to resolve the situation immediately! This made a wonderful hospitality stay!