My fillet steak dinner and service for Xmas Day was fantastic, my husbands Turkey dinner was mediocre, he was very disappointed. The room was boiling hot hence the low score for eco friendly. although a dog friendly hotel, which we didn't mind, i think the dog rooms should be separate from other non dog people as we had what seemed to be a dog each side of us which was barking whenever we moved in or near our room, bedroom window had a faulty handle, and the bath wasn't 100% clean, and the toilet flush was poor. we were in room 21. we were a bit surprised that there was a £20 enforced service charge on the meal, as we'd paid £200 for it, even though we would have left a decent tip, we weren't asked first - but in fairness it may have been in the Ts&Cs