Title: Central Serviced Apartments Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Central Serviced Apartments Apartment with free parking, near Cheltenham Racecourse ## Photo gallery for Central Serviced Apartments ![Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi - Central Serviced Apartments (Cheltenham)](https://images.trvl-media.com/lodging/33000000/32600000/32600000/32599943/ea67fa21.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway - Central Serviced Apartments (Cheltenham)](https://images.trvl-media.com/lodging/33000000/32600000/32600000/32599943/w1019h683x0y0-484c4843.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi - Central Serviced Apartments (Cheltenham)](https://images.trvl-media.com/lodging/33000000/32600000/32600000/32599943/f9c2fff9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, iron/ironing board, free WiFi - Central Serviced Apartments (Cheltenham)](https://images.trvl-media.com/lodging/33000000/32600000/32600000/32599943/7545214f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, iron/ironing board, free WiFi - Central Serviced Apartments (Cheltenham)](https://images.trvl-media.com/lodging/33000000/32600000/32600000/32599943/bd1c1430.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Cheltenham Racecourse, Central Serviced Apartments has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 6.4 ## Popular amenities - Parking included - Free Wi-Fi - Housekeeping £200 includes taxes & fees 25 Jan - 26 Jan ## Room options ### Check availability for these dates Tonight [Jan 24 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=32599943&PinnedHotelID=32599943&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=32599943&PinnedHotelID=32599943&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 25 - Jan 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=32599943&PinnedHotelID=32599943&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=32599943&PinnedHotelID=32599943&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=32599943&PinnedHotelID=32599943&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=32599943&PinnedHotelID=32599943&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=32599943&PinnedHotelID=32599943&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=32599943&PinnedHotelID=32599943&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Apartment, 3 Bedrooms ![Apartment, 3 Bedrooms | Living area | 44-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/33000000/32600000/32600000/32599943/2473ba26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms ### Highlights Separate sitting area Heating Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding 3 bedrooms Shower/bath combination - 3 bedrooms - Sleeps 5 - 2 Double Beds and 1 Single Bed ### View all photos for Studio ![Studio | Hypo-allergenic bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/33000000/32600000/32600000/32599943/ff1ab027.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Separate sitting area Heating Fridge Flat-screen TV Hypo-allergenic bedding Shower/bath combination Hairdryer Microwave - Sleeps 2 - 1 Double Bed ### View all photos for Apartment, 2 Bedrooms (Sleeps 4) ![Hypo-allergenic bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/33000000/32600000/32600000/32599943/2c120d96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (Sleeps 4) ### Highlights Separate sitting area Heating Fridge Flat-screen TV Hypo-allergenic bedding 2 bedrooms Shower/bath combination Hairdryer - 2 bedrooms - Sleeps 4 - 2 Double Beds ### View all photos for Apartment ![Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/33000000/32600000/32600000/32599943/ea67fa21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Separate sitting area Heating Fridge Flat-screen TV Hypo-allergenic bedding Separate bedroom Hairdryer Shower/bath combination - 1 bedroom - Sleeps 2 - 1 Double Bed ### House, 3 Bedrooms ### Highlights Separate sitting area Heating Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding 3 bedrooms Shower/bath combination - 3 bedrooms - Sleeps 5 - 2 Double Beds and 1 Single Bed ### House, 3 Bedrooms ### Highlights Separate sitting area Heating Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding 3 bedrooms Shower/bath combination - 3 bedrooms - Sleeps 5 - 2 Double Beds and 1 Single Bed ## You may also like Ad ![Daily buffet breakfast (GBP 17.00 per person)](https://images.trvl-media.com/lodging/1000000/10000/9700/9657/062de1bf.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cheltenham Chase Hotel & Spa Cheltenham - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 1,006 reviews £74 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Cheltenham-Hotels-Delta-By-Marriott-Cheltenham-Chase-Hotel.h9657.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=4597&destination=Cheltenham&destType=MARKET&latLong=51.901108,-2.07487&searchId=da10b38f-e25f-4b03-a076-e1684bee6181&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/5800/5800/806cb2e6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Gloucester-Cheltenham by IHG Gloucester - 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Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 742 reviews £68 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Gloucester-Hotels-Mercure-Gloucester-Bowden-Hall-Hotel.h34320.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=4597&destination=Cheltenham&destType=MARKET&latLong=51.901108,-2.07487&searchId=da10b38f-e25f-4b03-a076-e1684bee6181&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/1000000/30000/27200/27157/bcde6a05.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ellenborough Park Cheltenham - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 555 reviews £259 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Cheltenham-Hotels-Ellenborough-Park.h27157.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=4597&destination=Cheltenham&destType=MARKET&latLong=51.901108,-2.07487&searchId=da10b38f-e25f-4b03-a076-e1684bee6181&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCheltenham-Hotels-Central-Serviced-Apartments.h32599943.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCheltenham-Hotels-Central-Serviced-Apartments.h32599943.Hotel-Information) ## About the area Located in Cheltenham, this apartment is in the city centre. Crickley Hill Country Park and Barnwood Arboretum & Park reflect the area's natural beauty and area attractions include Walks With Hawks and Victoria Gardens. Looking to enjoy an event or a game while in town? See what's happening at EV Charger Points Stadium or Petersfield Park. [Visit our Cheltenham travel guide](https://www.expedia.co.uk/Cheltenham.dx4597) [View more Apartments in Cheltenham](https://www.expedia.co.uk/Cheltenham-Apartments.d4597-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.90185%2C-2.07297&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AdIKYDywoRTBO2a7q62H_-tmQfM=) 7-9 Portland Street, Cheltenham, England, GL52 2NZ ### What's nearby - ![Picture perfect walk through the park. Well laid out paths and playgrounds for the kids as well as some spectacular views. #LifeAtExpedia](https://images.trvl-media.com/place/4597/5b94b072-1f51-43eb-b090-4319df1416fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pittville Park 6 min walk \- 0.4 miles - ![F04AR9 Cheltenham Town Hall, Cheltenham, Gloucestershire, England](https://images.trvl-media.com/place/553248621532491297/a259b425-4c84-4563-908e-ba3178624296.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cheltenham Town Hall 7 min walk \- 0.4 miles - ![Cheltenham Racecourse from Cleeve Hill](https://images.trvl-media.com/place/6169978/4ce63776-c6c9-4eca-959f-71151f6a7463.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cheltenham Racecourse 3 min drive \- 1.5 miles - The Promenade 4 min walk \- 0.3 miles - Everyman Theatre 4 min walk \- 0.3 miles ### Getting around - Cheltenham Spa Station 11 min drive ### Restaurants - Cosy Club 5 min walk - The Bank House (Wetherspoon) 4 min walk - McDonald's 4 min walk - Huffkins at John Lewis Cheltenham 5 min walk - Starbucks 3 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Central Serviced Apartments Apartment with free parking, near Cheltenham Racecourse Along with express check-out, this smoke-free apartment building has free self-parking and free Wi-Fi in public areas. The apartment provides a sitting area and a fridge, plus free WiFi and a flat-screen TV with digital channels. A microwave, an electric kettle and a hairdryer are among the other amenities available to guests. This apartment offers 41 accommodations with a hairdryer. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit. This Cheltenham apartment provides complimentary wireless Internet access. 44-inch flat-screen televisions come with digital channels. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. ## Similar properties ![House | Living area](https://images.trvl-media.com/lodging/107000000/106700000/106696300/106696297/c808b949.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gloucester Place Townhouse with Hot Tub Cheltenham - Parking included - Free Wi-Fi - Microwave - Kitchen [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=106696297&PinnedHotelID=106696297&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/107000000/106860000/106858100/106858046/e137c307.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Central Apartment with Patio - Sofa Bed Cheltenham - Kitchen - Washing machine - Parking included - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=106858046&PinnedHotelID=106858046&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Living area | Smart TV, Netflix, DVD player, streaming services](https://images.trvl-media.com/lodging/91000000/90420000/90418800/90418791/4582aa03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elliot Oliver - 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Free Wi-Fi - Housekeeping - Microwave 6.6 49 reviews £33 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=105311618&PinnedHotelID=105311618&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/45000000/44380000/44370700/44370685/a9360a93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Portland Guesthouse Cheltenham - Pet-friendly - Free Wi-Fi - Breakfast available - Business services 9.2 Wonderful 112 reviews £74 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=44370685&PinnedHotelID=44370685&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/7000000/6010000/6000400/6000332/a4536490.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kingsmuir Hotel Cheltenham - Free Wi-Fi - Tennis court 7.2 Good 433 reviews £80 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=6000332&PinnedHotelID=6000332&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/95000000/94760000/94759200/94759137/0c694cfa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Central 1 Bedroom Apartment - with Patio Cheltenham - Kitchen - Washing machine 4.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=94759137&PinnedHotelID=94759137&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/33000000/32600000/32595500/32595410/33fccd95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Central Hotel Cheltenham by Roomsbooked Cheltenham - Parking included - Free Wi-Fi - Housekeeping - 24/7 front desk 6.6 251 reviews £39 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=32595410&PinnedHotelID=32595410&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=32599943&PinnedHotelID=32599943&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=32599943,106696297,106858046,90418791,111835821) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Cookware, dishware, and utensils - Electric kettle - Microwave - Refrigerator ### Bedrooms - Hypo-allergenic bedding ### Bathroom - Hair dryer - Shower/bathtub combination - Towels provided ### Living spaces - Separate sitting area ### Entertainment - 44-inch flat-screen TV with digital channels ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - Daily housekeeping - Iron/ironing board on request - Luggage storage ### Location highlights - In the city centre - Near a hospital ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 41 units ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: GBP 25.00 Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out Late check-out subject to availability Late check-out fee: GBP 25 Express check-out available ### Special check-in instructions There is no front desk at this property The check-in location differs from the property location; go to: \[7 Portland Street, Cheltenham, GL52 2NZ\] Guests must contact the property in advance for check-in instructions; access will be through a private entrance If you arrive at the property after hours, you'll need to check in at an alternative location: \[7 Portland Street, Cheltenham, GL52 2NZ\] To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Check-out instructions The host requires you to complete the following before checking out: Gather used towels Remove personal items Turn off the lights and lock the doors Please lock the door and post the keys through the letterbox ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: GBP 250 per stay We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: GBP 25.00 (subject to availability) - Late check-out fee: GBP 25 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Central Serviced Apartments Apartment Cheltenham Central Serviced Apartments Apartment Central Serviced Apartments Cheltenham Central Serviced s Albion Serviced Apartments Central Serviced Apartments Albion Street Serviced Apartments Apartment Albion Street Serviced Apartments Cheltenham Albion Street Serviced Apartments Apartment Cheltenham ## Frequently asked questions ### Is Central Serviced Apartments pet-friendly? ### How much does it cost to stay at Central Serviced Apartments? ### How much is parking at Central Serviced Apartments? ### What time is check-in at Central Serviced Apartments? ### What time is check-out at Central Serviced Apartments? ### Where is Central Serviced Apartments located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Central Serviced Apartments Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 2.0 Location ### 5.6 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 10 8 - Good 5 6 - Okay 2 4 - Poor 2 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Petra 14 Dec 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place to stay, very clean, walking distance to high street shops, and restaurants. ##### Petra Stayed 1 night in Dec 2023 ### 8/10 Good #### Verified traveller 14 May 2025 Liked: Cleanliness, room comfort, communication #### Fine for a night or two. Clean and quiet, comfortable bed. Internet didn't work and the TV could only pick up one channel though. ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Connie 11 Nov 2023 Liked: Cleanliness, room comfort, communication #### Central, good value Great central location, clean and tidy with everything needed in a small kitchen. Good communication from property. Good value and would stay again. ##### Connie Stayed 1 night in Nov 2023 ### 8/10 Good #### Verified traveller 18 Nov 2024 Liked: Cleanliness, communication #### Fine given price Apartments were clean and functional, decent location. However the budget price naturally came with budget characteristics . Oddly the blind in one of the bedrooms only covered 90% of the window. It a 5/6" window so pretty big and fine if you want an early start. The rainfall shower came from a tall 10" ceiling. Given no one can reach to clean the shower head so its blocking up with limescale. Configuration of one of the room means the bed is no where near any of the plugs..,. not useful if wanting a bed side light. Clearly these are pretty minor and decent option if you want a clean, central place to sleep! ![](https://a.travel-assets.com/ugc/hotel-reviews/ACD64AF445C7772B3CD03289571A33BF0B3083C41731925134727.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Nov 2024 ### 8/10 Good #### william 17 Aug 2024 Liked: Cleanliness, property conditions & facilities, communication Nice seating area ##### william Stayed 5 nights in Aug 2024 ### 10/10 Excellent #### Trevor 14 Jul 2023 Liked: Cleanliness, room comfort, communication #### Great apartment Great communications from front desk office, masses of helpfull advice greatly appreciated. The property was outstanding comfortable spacious and a wow bathroom. Very comfortable bed and a most comfortable stay, thank you. ##### Trevor Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Dale 6 Oct 2022 Disliked: Cleanliness, room comfort, communication #### Don’t stay Absolutely terrible place. Service and staff are also unhelpful and rude ##### Dale Stayed 1 night in Oct 2022 ### 2/10 Terrible #### Jonathan 1 Oct 2024 Liked: Cleanliness, room comfort Disliked: Amenities, communication Once I checked in the experience was dreadful. The free WiFi wouldn't connect to my phone. I reported it to a member of staff which fobbed me off. Won't be back to stay here again, absolute rip off ##### Jonathan Stayed 1 night in Sep 2024 ### 2/10 Terrible #### tom 21 Apr 2023 Disliked: Cleanliness, room comfort, communication It was terrible as it was all faults advertised ##### tom Stayed 1 night in Apr 2023 ### 2/10 Terrible #### kimberley 26 Nov 2023 Disliked: Property conditions & facilities, communication We stayed in room 5 which was an outbuilding and the back of the property. There was no lock on the inside door so we would have had to sleep with the door unlocked all night. But worse than that it was absolutely freezing (it was end of november) the radiator didnt work but they did leave a small oil radiator that did absolutely nothing. We checked out after a few hours as it was just too cold. Really dissapointed especially as the room wasnt cheap. ##### kimberley Stayed 1 night in Nov 2023 ### 2/10 Terrible #### Verified traveller 24 May 2023 Disliked: Room comfort #### Disappointing There is a ridiculous preauthorization fee of £250 that will not be disclosed until you are at the check-in counter, if you're on a budget please don't bother booking a reservation. The lack of transparency is worrisome. Then there is the damaged front door Venetian blind, which the staff confirmed that the management is aware of, yet no temporary measure was in place to safeguard the privacy and dignity of clients. Also, there was the wifi password that was communicated and it took walking back to the key pick-up location and another four hours later to resolve. Lastly, it's been 5 days since checkout and the £250 is yet to be returned to my account, utterly disappointing. ![](https://a.travel-assets.com/ugc/hotel-reviews/5EE51C0D1F153838AF10D94C288C05CAF6D5D4DD1684904703375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5516353BA386D30F9B852FE5543229136356670D1684904707587.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in May 2023 ### 2/10 Terrible #### Deborah 26 Jul 2023 #### AVOID Poor accommodation and unfair terms Please do yourself a favour and avoid this place like the plague. I first started to feel uncomfortable when I received a text informing me that they required £250 in pre-authorisation for each apartment I had booked. This is not just a swipe of a credit or debit card so they can charge for a newspaper - this is an actual hold on the funds in my bank account or on my credit card. Looking at the reviews it seems that if you don't have the funds in your account to cover this then you can't stay in the room you have booked and paid for! Nothing on Hotels.com to indicate this charge. It advises that they may need to swipe your card but absolutely no mention of the £250\. It then takes up to 5 days after your stay for the funds to be released. When you check out the state of the apartment you will see just what a cheek it is to expect a pre-authorisation in case of damage - what a dump. Getting down to the basement apartment is dangerous. steep, slippy, concrete steps. No usable mirrors! Not one. Even in the bathroom. The bathroom in the apartment just topped it off. Only stay here if you do not value your privacy as it has none. I have included photographs. ![The bathroom..Privacy is not an option.](https://a.travel-assets.com/ugc/hotel-reviews/85E96455EB839FC5B59DC1B62B2B99073EB13C7D1690373833266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![This was their 'luxury' apartment.](https://a.travel-assets.com/ugc/hotel-reviews/77E9E242D96B7A7C826D74C4E02072588E5044041690373833446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Crappy furniture not very well disguised.](https://a.travel-assets.com/ugc/hotel-reviews/F04FC9C8B755E9F65A0058E425B3BAF0F784783D1690373833935.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hope you didn't want to put anything in this cupboard - yuck!](https://a.travel-assets.com/ugc/hotel-reviews/B126A859F0130DAB98C2B9C3C6E5F499A955145D1690373833457.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Deborah Stayed 1 night in Jul 2023 ### 4/10 Poor #### Maria Nuria 17 Jan 2022 Disliked: Room comfort El apartamento, con una pequeña placa eléctrica, no es adecuado para estancias en invierno. Hace mucho frío y especialmente por la noche. Por otro lado, es una incoherencia que disponga de una cocina completa y en cambio no haya ni mesa ni sillas. No debería publicitarse como apartamento completo. ##### Maria Nuria Stayed 9 nights in Jan 2022 ### 8/10 Good #### Verified traveller 20 Jul 2021 Liked: Cleanliness, amenities, communication Had everything we needed. The sofa bed turned out to be a chair bed which wasn’t a problem but the chair had seen better days. Apart from the chair-bed that was the only furniture in the living area, so only one person had a seat to chill out. Others had to sit on the floor. Not a bad place just could have done with maybe an actual sofa. Also, as women who were away for a long weekend the only mirror available was a small one in the bathroom, could have done with at least one full length one. There was plenty of wall space for this. Overall, it had what we needed - apart from furniture. ##### Verified traveller Stayed 2 nights in Jul 2021 ### 2/10 Terrible #### Verified traveller 3 Jun 2021 Disliked: Cleanliness, room comfort #### Do not book The apartment was completely uninhabitable; bins overflowing, unwashed pots and pans, dirty sheets and linen strewn over the floor, carpets and rugs filthy ##### Verified traveller Stayed 1 night in Jun 2021 ### 2/10 Terrible #### Danny 14 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Q ##### Danny Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Pooler 27 Jan 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly dissatisfied We had booked an apartment as advertised in the centre of Cheltenham for one night on Saturday 25th. On arrival to collect the keys, We were told that the apartment was not actually in the town centre, as clearly advertised, but about 1.5 miles away. We then had to get a taxi to the apartment which was situated on a housing estate on the outskirts of Cheltenham. On entering the apartment we found that the kettle and TV did not work and the fridge was warm and could not be switched on either. We also found broken cupboards, a dirty toilet bowl and something unsavoury I’m one of the kitchen cupboards. This was all highly unsatisfactory and absolutely not what or where it was advertised to be. We returned the keys, having incurred more taxi fees, and found alternative accommodation. ##### Pooler Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Janet 29 Jun 2024 Liked: Cleanliness, room comfort Disliked: Communication ##### Janet Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Mike 22 Mar 2024 ##### Mike Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Rachel 4 Feb 2024 ##### Rachel Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Lewis 16 Dec 2023 ##### Lewis Stayed 1 night in Dec 2023 ### 10/10 Excellent #### richard 1 Jul 2023 ##### richard Stayed 1 night in Jun 2023 ### 6/10 Okay #### Steve 5 Mar 2023 ##### Steve Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Jeton 19 Feb 2023 ##### Jeton Stayed 10 nights in Feb 2023 ### 10/10 Excellent #### Verified traveller 17 Dec 2022 Liked: Cleanliness, room comfort, communication ##### Verified traveller Stayed 1 night in Dec 2022 ## Expedia's Latest Trends ### Hotels > [Crafted at Powdermills](https://www.expedia.co.uk/Battle-Hotels-Powdermills-Country-House-Hotel.h195688.Hotel-Information) > > [Hampton by Hilton Canterbury](https://www.expedia.co.uk/Canterbury-Hotels-Hampton-Inn-Canterbury.h66541221.Hotel-Information) > > [Wild Rose Caravan Park](https://www.expedia.co.uk/Appleby-In-Westmorland-Hotels-Wild-Rose-Caravan-Park.h24459296.Hotel-Information) > > [Lock Keeper, Worksop by Marston's Inns](https://www.expedia.co.uk/Worksop-Hotels-Lock-Keeper.h27479298.Hotel-Information) > > [The Stables Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Stables-Whitby.h23322490.Hotel-Information) > > [Samsara Retreat and Yoga - Adults Only](https://www.expedia.co.uk/Maidstone-Hotels-Samsara-Retreat-And-Yoga.h41349775.Hotel-Information) > > [Cromer Country Club](https://www.expedia.co.uk/Cromer-Hotels-Cromer-Country-Club.h1927781.Hotel-Information) > > [The Skipton Hotel - Formerly Hotel Rendezvous](https://www.expedia.co.uk/Skipton-Hotels-Hotel-Rendezvous.h41466.Hotel-Information) > > [Bear Lodge - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Bear-Lodge-Aspinall-Foundation.h40101484.Hotel-Information) > > [Pinewood Camping Pods - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Pinewood-Apinall-Foundation.h40101599.Hotel-Information) > > [Sandman Signature Sheffield Quays Hotel](https://www.expedia.co.uk/Sheffield-Hotels-The-Quays-Hotel-Sheffield.h46197620.Hotel-Information) > > [Skegness The Royal Hotel](https://www.expedia.co.uk/Skegness-Hotels-The-Royal-Hotel-Skegness.h23931999.Hotel-Information) > > [Soar Mill Cove Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Soar-Mill-Cove-Hotel.h2042032.Hotel-Information) > > [Seven Hotel](https://www.expedia.co.uk/Southend-On-Sea-Hotels-Seven-Hotel.h19282555.Hotel-Information) > > [Chewton Glen Hotel & Spa - an Iconic Luxury Hotel](https://www.expedia.co.uk/New-Milton-Hotels-Chewton-Glen-Hotel-Spa.h528432.Hotel-Information) > > [OYO Shanklin Beach Hotel](https://www.expedia.co.uk/Shanklin-Hotels-OYO-Shanklin-Beach-Hotel.h7539838.Hotel-Information) > > [DoubleTree by Hilton London Elstree](https://www.expedia.co.uk/Borehamwood-Hotels-DoubleTree-By-Hilton-London-Elstree.h18549.Hotel-Information) > > [Exeter Rougemont hotel by Sunday](https://www.expedia.co.uk/Exeter-Hotels-Exeter-Rougemont-Hotel-By-Sunday.h7784.Hotel-Information) > > [Crow Wood Hotel & Spa Resort](https://www.expedia.co.uk/Burnley-Hotels-Crowwood-Hotel-Spa-Resort.h38222710.Hotel-Information) > > [The Swan Hotel](https://www.expedia.co.uk/Wells-Hotels-The-Swan-Hotel.h26791.Hotel-Information) > > [The Aviator, formerly Smugglers Cove, Clacton On Sea by Marston's Inns](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Smugglers-Cove-By-Marstons-Inns.h35853904.Hotel-Information) > > [Yeoldon House](https://www.expedia.co.uk/Bideford-Hotels-Yeoldon-House.h2764122.Hotel-Information) > > [Brock Cottage private Hot Tub DOG/Cat FRIENDLY\* with on site fishing](https://www.expedia.co.uk/Pickering-Hotels-Spacious-Stone-Cottage-DOG-FRIENDLY.h36805890.Hotel-Information) > > [Chimney House Hotel](https://www.expedia.co.uk/Sandbach-Hotels-Chimney-House-Hotel.h527768.Hotel-Information) > > [Mermaid, Ipswich by Marston's Inns](https://www.expedia.co.uk/Ipswich-Hotels-Mermaid.h31883430.Hotel-Information) > > [Donnington Manor Hotel](https://www.expedia.co.uk/Sevenoaks-Hotels-Donnington-Manor-Hotel.h865829.Hotel-Information) > > [voco Leicester by IHG](https://www.expedia.co.uk/Leicester-Hotels-Voco-Leicester.h76596043.Hotel-Information) > > [Canterbury Bell, Margate by Marston's Inns](https://www.expedia.co.uk/Broadstairs-Hotels-Canterbury-Bell.h33103125.Hotel-Information) > > [Wild Thyme & Honey](https://www.expedia.co.uk/Cirencester-Hotels-Wild-Thyme-Honey.h9241983.Hotel-Information) ---