Château de l'Herm

This is a beautifully elegant hotel. Each room is unique with high quality fittings and products , particularly the quirky but very wearable bathrobes and the Dyson hair dryer. The team are super friendly and nothing is too much trouble

Arrived at 2:50pm for 3 pm checkin and we were asked to come back at 3. Room view was a wall and other side construction. When I asked how early construction started I was told we wouldn't hear anything. Then a really rude guy called back annoyed and said it started at 10:30am which is "a very reasonable time to start" I was woken up at 7am by the construction. We couldn't use our outdoor patio unless we wanted to watch the construction. Overall super over priced. Gym tint and no AC. I was so excited to stay here and was majorly let down. They also forgot to bring our luggage to room, had to call looking for it as well as no pool towels at pool. All the little things kept adding up.