Chateau d'Ice

The flat was convenient and location is excellent 15 min walk to the train station. There was a cleaning service multiple times per our stay. The area is safe and there is a supermarket just in front of the building. The staff was really nice, gave us some tips about the city. Will come back.

La localización excepcional, el personal muy atento lleno de detalles al recibirnos, unos chocolates deliciosos en la habitación con una botella de vino, pastillas en la recepción, lo único fue la alfombra en la habitación que estaba con polvo y que la habitación era extremadamente pequeña, casi no se podía caminar por sus lados. Tenía un balcón hermoso con vista al patio que invitaba a pasar más tiempo.

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.