Charlottesville Hotel Guide - Family Friendly Hotels in Charlottesville, Virginia

Hotel was good. Staff needs to be more congenial.

Waited 20 minutes before tables could be bussed so we could get a table. Then waited 45 minutes or so to get our meal after it was ordered. We had to ask for a menu. Waitress tried her best for us.

After driving for 7 hours it was good to crash here. Room on ground level was a blessing. Room clean and adequate. Could not access the WiFi. Discount at restaurant next door helpful.

The Omni is right on the pedestrian mall, convenient to restaurants and shopping. There are many good restaurant options nearby. The hotel has valet parking, but we used the self parking which was convenient and free. We liked the Friday Happy Hour...free champagne. The security of key card access was a plus. The front desk staff was marginal. When asked about things to do in the area they were clueless and arrogant. When asked if there was a consergier service he replied "I'm it" and then proceeded to tell me that he had no knowledge of winery tours, tourist attraction, etc. He was able to relate that a trolley was available to UVA locations even after I told him we weren't interested in seeing the campus. I'd stay again but don't count on advice from staff. Housekeeping staff deserve kudos! Btw when we first arrived the bathroom door to our room would not close properly. I called and asked for a repair. The problem was repaired within 15 minutes by very professional service staff.

Overall experience was great. Hotel has a nice heated pool but it's small.

Room was fine, not exceptional. In the shower early in morning and both shampoo & shower gel were empty. What's a person to do?

We had a nice stay right from the start they were very friendly and it was very peaceful it was close to alot of things to do their were places to eat close by the area was nice had a swimming pool that was clean and very nice checking into and out of hotel was fast and easy the Continental breakfast area was clean

Terrific experience. Everything, from the staff to the quality of the room to the location was outstanding for my first stay in Charlottesville.

Good breakfast and nice facility. Room could use a safe and refrigerator.

Clean hotel, staff very friendly. Decent breakfast. No problems with noise. The indoor pool was clean and the hot tub was actually hot (102) although a few jets weren't working. Will definitely stay again.