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Reviews of SpringHill Suites by Marriott Charlotte Univ. Research Park

3 out of 5
SpringHill Suites by Marriott Charlotte Univ. Research Park
8700 Research Dr, Charlotte, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1002 reviews" "
Rating 8 - Good. 302 out of 1002 reviews" "
Rating 6 - Okay. 89 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hollie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful breakfast was great
Stayed 1 night in Apr 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and the breakfast options were fantastic. As someone with food allergies, I was so happy with all the gluten-free offerings.
Stayed 3 nights in Apr 2024

6/10 Okay

Nakisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cops were there upon arrival but everything was fine during my stay. Did not like the adjourning room because you could hear everything the person next door was during even showering. Walls are thin you could hear everything in the hallway. Children were running up and down the hall for hours.
Stayed 2 nights in Apr 2024

8/10 Good

Alesha

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome at check in! Very clean room! Nice to have a couch /bed for our family of 5 - everyone had a place to sleep!
Stayed 1 night in Mar 2024

10/10 Excellent

Mirlina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, will be returning!
Stayed 1 night in Mar 2024

8/10 Good

Courtney

Stayed 1 night in Mar 2024

10/10 Excellent

amanda

Travelled with family
Clean, nice area
Stayed 1 night in Mar 2024

8/10 Good

Megan

Chanel was awesome!
Stayed 1 night in Feb 2024

6/10 Okay

Zachary

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Brianna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Dec 2023

10/10 Excellent

Camilla

Great place to stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff very friendly, helpful and professional
Stayed 3 nights in Jan 2024

10/10 Excellent

Cynthia

Liked: Amenities
Every time was great
Stayed 6 nights in Dec 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Travelled with family
Stayed 1 night in Jan 2024

8/10 Good

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
جميل الفندق
Stayed 1 night in Dec 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy my stay will stay there again convenient
Stayed 8 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great that i book another week
Stayed 7 nights in Dec 2023

10/10 Excellent

Sharone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front end and house keeper was nice just amazing. I will be back . The prices for that night stay was my typical price
Stayed 1 night in Dec 2023

6/10 Okay

Josh

Stayed 2 nights in Dec 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great 👍 hotel it is new
Stayed 8 nights in Dec 2023

8/10 Good

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Brenda

Travelled with group
Stayed 1 night in Nov 2023

4/10 Poor

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No good breakfast ac units needs fit
Breakfast Was terrible!!!! More regular food choices, everyone isnt on a diet! Also the room ac units were terrible, high felt like it was on LOW!!!
Stayed 1 night in Nov 2023

8/10 Good

Modupe

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was work being done which limited where I could go.
Stayed 2 nights in Sep 2023

10/10 Excellent

Victoria

Stayed 1 night in Nov 2023

8/10 Good

Cyreetha

Stayed 1 night in Nov 2023

4/10 Poor

Sandra

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is under renovation!! No lobby no breakfast but something to take and go. I saw an indoor pool on the website but there was not one available:(. I would love some of my money back.
Stayed 1 night in Nov 2023

10/10 Excellent

Dawn

Liked: Cleanliness
Stayed 5 nights in Nov 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service
The rooms are newly renovated and very comfortable. The lobby area is undergoing renovation which I expected. My only concern was that the breakfast was not particularly good.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable. I especially like that the doors don't slam.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We happened to be here when the lobby was under construction, so everything was a little dusty and the breakfast was grab and go. But as this condition is only temporary I didn't consider it in my rating. The staff was friendly, the rooms were lovely, clean and spacious. The furniture was a little firm for our taste, sofa and bed. But that was just us, and we still got a great night sleep. Plenty of parking and seemed to be centrally located. Would definitely stay again.
Stayed 1 night in Oct 2023

4/10 Poor

Krystal

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The facility is under construction. There is nowhere to sit in the lobby for breakfast. Parking is marked off so we had to park in the next lot. Our room was nice until a giant roach came out and started jumping at us. However, the staff was okay.
Stayed 1 night in Oct 2023

4/10 Poor

ANTONIO

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is finishing up its updating of lobby and eating areas, as well as some other common areas. They kept all construction areas very tidy.
Stayed 5 nights in Oct 2023

10/10 Excellent

Mollie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was such a great stay!! We were there for the Lana concert and they were super accommodating and sweet. The room was spacious and comfortable, and the staff was super friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Johnna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under renovation, but still a nice overnight stay.
Stayed 1 night in Sep 2023

6/10 Okay

Michelle

Liked: Staff & service
People should be warned that the hotel is under construction! There was no lobby available and business center available. It is not right to not warn people that these amenities are not available when they are paying full price for a stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

John

Business traveller
Liked: Staff & service
I reserved a room with a king size bed and got a room with 2 queen beds and a sofa bed. The desk in the room was located in front of a door to an adjoining room. It was a nice desk with power outlets but there was nowhere to plug the desk in so it had power.
Stayed 3 nights in Sep 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

William

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
We specifically stayed here to utilize the pool and it was closed for renovation. Also the area is not safe.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Roxanne, Winston-Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other SpringHill Suites are a good bit nicer. This is Avery nice place and I understand there are updates underway.
Stayed 1 night in Sep 2023

8/10 Good

danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it's affordable and within shopping area. Not too far from downtown and restaurants
Stayed 7 nights in Aug 2023

8/10 Good

Ke'Ajzah

Stayed 2 nights in Aug 2023