Title: Residence Inn by Marriott Charlotte Lake Norman Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=890702&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residence Inn by Marriott Charlotte Lake Norman Travelers start their day with a continental breakfast before choosing between relaxation at the seasonal pool or warming up by the cozy lobby fireplace. ## Photo gallery for Residence Inn by Marriott Charlotte Lake Norman ![Lobby - Residence Inn by Marriott Charlotte Lake Norman (Huntersville)](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/94534e49.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, in-room safe, desk, iron/ironing board - Residence Inn by Marriott Charlotte Lake Norman (Huntersville)](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/909f8ffe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Residence Inn by Marriott Charlotte Lake Norman (Huntersville)](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/845b892b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Residence Inn by Marriott Charlotte Lake Norman (Huntersville)](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/7bad90a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, iron/ironing board - Residence Inn by Marriott Charlotte Lake Norman (Huntersville)](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/b0001f3c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Birkdale Golf Club, Residence Inn by Marriott Charlotte Lake Norman offers a welcoming atmosphere with daily continental breakfast, a garden, and a seasonal pool. Enjoy in-room WiFi, dry cleaning/laundry services, and an inviting lobby fireplace. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning £105 includes taxes & fees 24 Feb - 25 Feb ## Room options ### Check availability for these dates Tonight [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=890702&PinnedHotelID=890702&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=890702&PinnedHotelID=890702&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=890702&PinnedHotelID=890702&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=890702&PinnedHotelID=890702&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=890702&PinnedHotelID=890702&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=890702&PinnedHotelID=890702&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=890702&PinnedHotelID=890702&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=890702&PinnedHotelID=890702&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 11 of 11 rooms ### View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/9844a561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dishwasher TV Hypo-allergenic bedding - 500 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/9844a561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed (Hearing Accessible) ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dishwasher TV Hypo-allergenic bedding - 500 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/9844a561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr) ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dishwasher TV Hypo-allergenic bedding - 499 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/e7b8d831.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) ### Highlights Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dishwasher TV Hypo-allergenic bedding Sofa bed - 500 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/e7b8d831.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible) ### Highlights Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dishwasher TV Hypo-allergenic bedding Sofa bed - 500 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 2 bedroom, 1 King bed, 1 Queen bed, Fireplace (Mobility/Hearing Accessible, Tub) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/b4e89ac3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 bedroom, 1 King bed, 1 Queen bed, Fireplace (Mobility/Hearing Accessible, Tub) ### Highlights Separate sitting area Fireplace Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dishwasher TV - 900 sq ft - 2 bedrooms - Sleeps 5 - 1 Double Bed ### View all photos for Suite, 2 bedroom, 1 King bed, 1 Queen bed, Fireplace (Hearing Accessible) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/ee2d2aa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 bedroom, 1 King bed, 1 Queen bed, Fireplace (Hearing Accessible) ### Highlights Separate sitting area Fireplace Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dishwasher TV - 900 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed with Sofa bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/909f8ffe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed 8.8 Excellent 6 reviews ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dishwasher TV Hypo-allergenic bedding - 500 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 2 bedroom, 1 King bed, 1 Queen bed, Fireplace ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/b4e89ac3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 bedroom, 1 King bed, 1 Queen bed, Fireplace 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Fireplace Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dishwasher TV - 900 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 Queen Bed with Sofa bed ![Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/0d4d156f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed with Sofa bed ### Highlights Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dishwasher TV Hypo-allergenic bedding Sofa bed - 500 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 King Bed with Sofa bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/900000/890800/890702/909f8ffe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed 9.0 Wonderful 7 reviews ### Highlights Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dishwasher TV Hypo-allergenic bedding Sofa bed - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Residence-Inn-By-Marriott-Charlotte-Lake-Norman.h890702.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Residence-Inn-By-Marriott-Charlotte-Lake-Norman.h890702.Hotel-Information) ## About the area Huntersville is home to Residence Inn by Marriott Charlotte Lake Norman. Birkdale Golf Club and Discovery Place Kids are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Norman and Jetton Park. Birkdale Village and Lake Norman Visitors Center are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. [Visit our Huntersville travel guide](https://www.expedia.co.uk/Huntersville.dx10201) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.44548%2C-80.89026&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=H7suUY5-cKKji6oPKTV-qNcwk8k=) 16830 Kenton Drive, Huntersville, NC, 28078 ### What's nearby - ![Birkdale Village showing cycling and street scenes as well as a couple](https://images.trvl-media.com/place/6321658/585433fc-4369-485b-848f-afe856d17217.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Birkdale Village 8 min walk \- 0.4 miles - ![Lake Norman, at McCrary Access Area, in Mooresville, North Carol](https://images.trvl-media.com/place/6187666/a0e97109-98bd-4fd3-9bf6-b73a94047f7f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Norman 10 min walk \- 0.6 miles - Birkdale Golf Club 11 min walk \- 0.6 miles - Waterford Golf Club 11 min walk \- 0.6 miles - Kilwins 14 min walk \- 0.8 miles ### Getting around - Charlotte Station 20 min drive - Charlotte-Douglas International Airport (CLT) 25 min drive ### Restaurants - Circle K 2 min drive - The Cheesecake Factory 18 min walk - Chipotle Mexican Grill 19 min walk - Bonefish Grill 20 min walk - Jason's Deli 17 min walk ## About this property ### Residence Inn by Marriott Charlotte Lake Norman Hotel near Birkdale Village Located close to Birkdale Golf Club and Jetton Park, Residence Inn by Marriott Charlotte Lake Norman provides free continental breakfast, a free manager's reception and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a 24-hour gym. You'll also enjoy perks such as: - A seasonal outdoor pool - Free self-parking - Express check-out, express check-in and a lift - Free newspapers, a vegetable garden and a banquet hall Room features All 78 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Hypo-allergenic bedding, sofa beds and free cots/infant beds - Free toiletries and hairdryers - TVs with premium channels - Recycling, kitchens and full-sized fridge/freezers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/570000/563900/563891/67ea89ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Charlotte Lake Norman Huntersville - Pool - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 525 reviews £78 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=563891&PinnedHotelID=563891&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/76120136.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Charlotte - Lake Norman Huntersville - Pool - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 642 reviews £82 includes taxes & fees 21 Feb - 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Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free continental breakfast available daily 7:00 AM to 9:30 AM - Coffee and tea in common areas - Free manager's reception (select days) - Snack bar/deli ### Things to do - 24-hour gym - Seasonal outdoor pool ### Family friendly - In-room cot - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - In-room sofa bed - Laundry facilities - Seasonal outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 450 square feet of conference space - Business centre - Meeting room ### Outdoors - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar near toilet - Handrails in hallways - Handrails in stairways - Height-adjustable showerhead - Lever door handles - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Pool hoist on site - Stair-free path to entrance - Transfer shower - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 3 floors - Banquet hall - Built in 2002 - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - No plastic coffee stirrers - No plastic drinking straws - Rooftop garden - Smoke-free property - Vegan dining options ## Room amenities ### Bedroom - Double sofa bed - Free cot - Hypo-allergenic bedding - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - Pay films - TV with premium cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Hob - Kitchen - Microwave ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Iron/ironing board - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 100 per accommodation, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 100.00 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 100 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a smoke detector and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from May to October This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Residence Inn Charlotte Lake Norman Residence Inn Lake Norman Residence Inn Marriott Charlotte Lake Norman Residence Inn Marriott Charlotte Lake Norman Hotel Residence Inn Marriott Charlotte Lake Norman Hotel Huntersville Residence Inn Marriott Charlotte Lake Norman Huntersville By Marriott Charlotte Norman Residence Inn by Marriott Charlotte Lake Norman Hotel Residence Inn by Marriott Charlotte Lake Norman Huntersville ## Frequently asked questions ### Does Residence Inn by Marriott Charlotte Lake Norman have a pool? ### How much does it cost to stay at Residence Inn by Marriott Charlotte Lake Norman? ### Is Residence Inn by Marriott Charlotte Lake Norman pet-friendly? ### How much is parking at Residence Inn by Marriott Charlotte Lake Norman? ### What time is check-in at Residence Inn by Marriott Charlotte Lake Norman? ### What time is check-out at Residence Inn by Marriott Charlotte Lake Norman? ### Where is Residence Inn by Marriott Charlotte Lake Norman located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Residence Inn by Marriott Charlotte Lake Norman Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 114 8 - Good 43 6 - Okay 26 4 - Poor 9 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Eva 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pet friendly. Did not eat breakfast. ##### Eva Stayed 1 night in Oct 2025 ### 6/10 Okay #### Shawn 22 Mar 2024 Liked: Cleanliness Disliked: Amenities Location was easy to access local shopping. ##### Shawn Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Julia 11 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I am enjoying the luxury of having a wonderful place to stay and the room we have. ##### Julia Stayed 1 night in Apr 2024 ### 6/10 Okay #### Trudy 26 Aug 2024 Liked: Cleanliness, staff & service Great staff and very friendly. Property is just old with loud AC made it difficult to sleep. Breakfast was nice and facility located in a great place. ##### Trudy Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Mae Nichole 9 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient to my destination. I like the full kitchen option for the ease of making my own breakfast ##### Mae Nichole Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Brandi 4 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome customer service ##### Brandi Stayed 1 night in Dec 2024 ### 6/10 Okay #### Lizbeth 7 Dec 2024 Liked: Cleanliness, staff & service, amenities The staff was excellent & was able to work with me to better fit my pets needs. The bed was not that comfy & noticed hair on the pillows. The microwave handle was broken. The curtains didn’t close all the way. Overall, It was okay for a one night stay, but would not stay here again. ##### Lizbeth Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ronda 3 Aug 2025 Liked: Cleanliness, staff & service, amenities Location was perfect! ##### Ronda Stayed 1 night in Aug 2025 ### 10/10 Excellent #### tara 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Aaliyah and Mr Kenneth the front desk was amazing . They truly made our stay enjoyable and pleasant. ##### tara Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Derek 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel ##### Derek Stayed 1 night in May 2025 ### 10/10 Excellent #### Holly 10 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and upscale area to stay ##### Holly Stayed 1 night in Apr 2023 ### 6/10 Okay #### Brandi 22 Oct 2025 Liked: Cleanliness, property conditions & facilities There was alot of noise threw out the night. Was on first floor near the road. Hears ##### Brandi Stayed 1 night in Oct 2025 ### 8/10 Good #### Deidre 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast was really bad ##### Deidre Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Barbara 31 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Such wonderful staff! I will visit this hotel every time I come to this area simply because of the wonderful friendly staff. Cynthia in the breakfast room was one of the sweetest people I've ever met in my life. I will come back there specifically to see her. ##### Barbara Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Robert 8 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay. Smooth check in. Clean room. Nice area. ##### Robert Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Shatika 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities I didn't like that the dryer is $1.50 for 38 mins and my clothes was wasn't dry at all. Everything came out very damp. I was extremely disappointed to have to take home damp clothes in a suitcase back to NYC. ##### Shatika Stayed 4 nights in Aug 2025 ### 8/10 Good #### Aaron 10 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was solid overall. Shower water pressure was amazing. The only downside was the fire alarm went off once at 7pm and then again at 7am the next morning. Just tedious since it took over a minute to turn off what were both false alarms. ##### Aaron Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Sheria 13 Jul 2022 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities Dirtiest hotel we have stayed in - the room was not clean at all - after a stay here I ended up with a respiratory infection and I truly think it was from the room we stayed in - The breakfast was fabulous though and Ms. Cynthia the cook was so helpful and welcoming. She made our morning great! She was the only good thing about staying here. ##### Sheria Stayed 1 night in Jul 2022 ### 6/10 Okay #### Linda 2 Jan 2025 Liked: Staff & service The elevator wasn't working, it was noisy, and breakfast wasn't refilled. ##### Linda Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Todd 30 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Served our purpose in staying one night in the lake Norman/birkdake area but a bit expensive. Rooms dated but ok. USB ports next to bed didn’t work for me. A steep $100 fee for dogs accidentally double charged but front desk staff, who were super nice, took it off when notified. ##### Todd Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Verified traveller 21 Apr 2024 Liked: Property conditions & facilities Shower was broken in one of our rooms ##### Verified traveller Stayed 1 night in Apr 2024 ### 6/10 Okay #### sharon 10 Mar 2024 Disliked: Cleanliness #### Not worth the money. Not with $165 a night. Old, and a little beat. Kitchen and bathroom floor was sticky. Wouldn’t stay there again ##### sharon Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Valeria 9 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities The only issue that I had was there was no face soap at the sink. Fortunately, I had bought a bar with me ##### Valeria Stayed 1 night in Nov 2023 ### 6/10 Okay #### Timothy 26 May 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Needs work This is a disappointing Residence Inn. The room is damp from humidity. Sheets feel wet. A/C was turned off on arrival. Kitchen cabinets were well worn. ##### Timothy Stayed 1 night in May 2024 ### 6/10 Okay #### Tarnish 15 Jul 2022 Liked: Staff & service Disliked: Cleanliness The property is in a great location and very easy to find. The staff is friendly and breakfast was decent. The hotel exterior is in desperate need of pressure washing and maintenance. The hallways and elevator carpet/floors were very dirty and smelled bad. Our room was put together nicely, but very dirty and lacked preventative maintenance. It all presented itself as a hotel that was in need of an owner/management that cares. The door handles, doors, light fixtures, inside of toilets were very dirty. My family and I had to clean the room and spray the bedding and couch before we sat down and placed our items. I was very disappointed as this is not what I expected from Residences Inn. ##### Tarnish Stayed 2 nights in Jul 2022 ---