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"Upon entering the hotel, it was nice. It looked clean. The staff was nice upon check-in. It was a quick check-in process upon entering my room. It seemed fine. It was an adjoined room which I didn't like, but it seemed OK maybe about two or three hours after getting comfortable. I see a mouse went across the floor. I immediately packed my things and called the front desk. I was then given another room, which was fine. It was clean. You know the issue is people leave their food, trash and things outside in the hall for pick up all night long from the time I checked in until checkout time the same food and trash was out in the hallway, of course rodents."

"It was very busy and very expensive "

"Nice location and easy access to uptown Charlotte. The ONLY issue we had was the late night drag racing that could be heard very loud and clear. We wondered why there were ear plugs in the room but that night we found out. Again nice clean room and amenities but be prepared for the nascar drag racing noise!!"

"Clean room/ Staff Amazong"

"Everything was amazing. Had a wonderful stay."

"Property was clean and the staff was great The complrte peoberty needs a little tlc. A little updating in common areas. The staff was so nice and were very helpful for a tired traveler. Especially Lateica and the drivers."

"Great Location Great Staff"

"This hotel is looking a little worn and is in need of an update. Staff was very friendly and the room was clean."

"Sparkly lobby, friendly front desk staff"