Charcott Holidays from £229

Room was recently renovated and comfortable but a proper chair would have been appreciated. The fact that there was no space for a small desk and chair will give you a sense of the small size of the room.

Excellent all around

The manager gave me a complimentary breakfast on my last morning and on my first morning I was able to go to my room as soon as I checked in - at 8 a.m.!

Property was modern, very clean and had everything you need for an overnight stay. Being on the 6th floor the view at night is beautiful.

Negatives - room was advertised as on Ground Floor but was actually down stairs in the basement area where the view out of the window was a brick wall a few feet away. - bathroom was not very clean. The bath itself had a jacuzzi function but each of the water jet ports had 'run stains' around them and generally looked a bit grotty. There were also signs of black mould above the shower head and under the wash basin. - the shower head could not be adjusted meaning you had to stand at the far end of the bath tub to get wet which resulted in water going all over the bathroom floor. - when packing to leave we checked under the bed to make sure we hadn't left anything only to find a can of deodorant from a previous occupant which suggests the room had not been that thoroughly prepared or cleaned prior to our arrival. - all in all decor very tired and needs refurbishment Plusses - - Four poster bed was clean and very comfy - location. Very short walk to the Underground and only 10-15 minutes walk to Kensington Gardens, Hyde Park, Portabello Road/Market etc. - very friendly and helpful staff.