Charcier Holidays from £405

Not sure if it was because it was end of season but whole area in need of some tlc. Restaurant closed apart from pre ordered breakfast. Kitchen drawers had food bits in them an floor dirty. Not shown where bins or indoor pool was on arrival. Chair broken. A shame as has potential.

Thank you for the service

The best part of my experience is the very helpful and welcoming staff at the reception. I stayed for 5 nights and 6 days, and felt the warm welcome all throughout. Location: This is located in the quieter residential area of Montchat, which is a plus if you prefer to be further away from the city centre and crowds. The main tourist attractions are about 20-40 minutes away but still accessible via the transport system. Be mindful that the buses and trams may operate on less frequent schedule on certain days but still reliable. As long as you make it Grange Blanche (which you can also do on foot), the metro and the rest of the transport system are more frequent and regular. Breakfast: After dining elsewhere and taking a food tour, I realise we’ve been spoilt for breakfast choices. Turnover may not be as fast compared to hotel chains, but the assortment and quality are good. Side note: The setup is not quite a true buffet so I would recommend to get your share in one trip as much as possible or use the spare plates (I did) or maybe request for fresh plates if you really have to. Dining options: Theres is no room service but there are several options even up to late night nearby, and the reception staff will be more than willing to provide recommendations. Room: I can only speak for a double bed setup. The separate toilet config is a bit odd. Cleaning sched was quite random during my stay and not the “hotel chain level” of clean. Overall, these are minor & I have no issues.

Great hotel in beautiful town. Was upgraded free of charge as the room we booked was not easily accessible with a small baby and pushchair. Room was spacious snd clean. Breakfast was good with amazing fresh orange juice!

Helpful staff. Room initially was for handicapped— so we had to move. Room large and bed comfortable. Shower large but extremely slippery (needed rubber mats). Closet space too small for 5 day trip. Buffet breakfast very nice with custom cooked omelettes.