Chapel Ground Holidays from £639

I have stayed at this hotel/pub with rooms quite a few times over the years and it’s always been 3.5 to 4 star level. However, this time I was disappointed by a number of factors. Starting with the room - I’m afraid the bathroom was a bit dirty and the shower had mould. The toilet was also not in great shape. Then, the bed. I sat on the edge of the bed and the mattress just collapsed to the bed frame. I can’t imagine that mattress has been replaced for quite a few years. I told the staff this when I left and the reply was “OK thanks”… One of the two nights was ruined by noisy drinkers outside way past closing, almost 1am by the time they shut up and left. The one redeeming factor was actually the bar staff. Friendly, warm and chatty. Afraid to say, this wasn’t a comfortable experience.

Nice restaurant, good food with great views. Some interior spaces a little tired

The room was very small and the so called courtyard was very uninviting with no view except a building and spiral staircase and a constant industrial fan noise. The shower was ok but there was alot of hair in the waste area. Housekeeping needs to be better. The bed was comfortable . There was a damp smell at times and you could hear the room above. The swimming pool and steam room was nice. We also used the spa area which could do with a thougher clean as there was a grease ring mark around the pool and activation buttons , but the other facilities and the massage were good. We did not get our free prosecco as advertised. Food was nice and staff are very helpful. Overall a nice break but should have been better for the prices charged.