Chapel Allerton Holidays from £167

We didn’t have any breakfast … meeting up with family

Spa facilities are very small but the treatments are excellent. Food is abysmal, disappointing and overpriced. Bar is limited with few non alcoholic options and appalling non alcoholic cocktails. All the staff are friendly and helpful but have their work cut out for them in a tired hotel past its best. There are signs of half-completed basic renovations and worn, tired carpets. Lovely gardens.

The bed was uncomfortable and the pillows so weak they really could have been nonexistent. The bathroom was nice and clean but the toilet had to be flushed a few times before it worked properly. The staff answered most of the questions we asked but offered nothing unless asked. Charlotte and Leann (servers at bar) need to find different work or take a course on customer service. It would have been nice to see a manager once in a three night stay. We never had dinner because it was just crazy expensive. We had breakfast three times which was very good. At check out they did not apply our Expedia credit. We e-mailed them after and credit was given. Would not recommend and will not be returning.

Perfect location. Staff friendly and helpful.

Lovely room, large for a standard room. Chic bathroom. Didn’t have breakfast but it has a cosy bar!