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Reviews of The Bridge Club

3 out of 5
The Bridge Club
Village No.14, National Assembly Street, Tonle Bassac Commune, Phnom Penh, Phnom Penh

Reviews

7.2

Good

Rating 10 - Excellent. 49 out of 193 reviews" "
Rating 8 - Good. 65 out of 193 reviews" "
Rating 6 - Okay. 34 out of 193 reviews" "
Rating 4 - Poor. 26 out of 193 reviews" "
Rating 2 - Terrible. 19 out of 193 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

AMM, Valencia, California

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and location and very clean rooms.
Stayed 1 night in Oct 2020
Response from The Bridge Club on 21 Oct 2020
Dear AMM, Thank you for choosing The Bridge Club. We are delighted to know that you enjoyed many aspects of your stay. Please know that your feedback is encouraging as we strive to provide our guests a memorable experience. Once again, thank you and we hope to have you with us again soon.

10/10 Excellent

RICHARD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Apr 2020
Response from Wine - The Bridge Club on 5 May 2020
Dear Richard, Thank you for choosing The Bridge Club. We are thrilled to receive such perfect ratings from you. We hope to welcome you back again soon. Regards, The Bridge Club

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Overall it was ok and priced right. The rooms were very plain and unattractive and the toilet was very small and wobbled . Staff tried to be helpful but were not trained very well .. overall there is room for improvement. Also a big hotel like this that could not even make change for $100 ??? Really? Poor management is my conclusion
Stayed 3 nights in Feb 2020
Response from The Bridge Club on 5 Mar 2020
Dear Valued guest, Please be assured that your feedback has been noted and shared to the respective department so that we may review and improve. With regards to the change for $100 note to smaller denomination, as we have many guests requested our staffs to change smaller notes everyday and if there are sufficient change available our staffs will be willingly assist on. We hope to have another opportunity to welcome you again in the near future.

10/10 Excellent

Vun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2020
Response from The Bridge Club on 21 Feb 2020
Dear Vun, we are thrilled to receive such perfect ratings from you. We will be happy to share this comment from you to the rest of our team so that we can continually provide the best service we can offer to our dearest guest like you.

4/10 Poor

Tom, Phnom Penh 2/2020

Travelled with partner
Disliked: Cleanliness, amenities
Nice view from upgraded room, after getting relocated due to previous smoking in room. The one room shower/toilet combo sucks bad! Common areas and elevators dirty. A tenant was stabbed inside their room while we were staying there. A/C condenser cabinets not sealed from outside air entering room which makes it difficult to cool down and maintain temp. Just OK overall.
Stayed 4 nights in Feb 2020
Response from The Bridge Club on 21 Feb 2020
Dear Tom, please be assured that your feedback has been noted and shared to the respective department so that we may review and improve. We hope that despite this, we will have the opportunity to welcome you again in the near future.

8/10 Good

pimnara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from The Bridge Club on 21 Feb 2020
Dear Pimnara, it has been our utmost pleasure to have served you well, and we will be eagerly looking forward to having you back with us very soon.

8/10 Good

Yeow Soon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from The Bridge Club on 21 Feb 2020
Dear Yeow Soon, it has been our utmost pleasure to have served you well, and we will be eagerly looking forward to having you back with us very soon.

4/10 Poor

Kyle

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
You get what you pay for
I read the reviews and considered not staying there. However, I received a GREAT rate per night ($27). Unfortunately, I got what I paid for. It took 3 complaints to get someone to make the "smart" TV actually work, and then the shows and movie selections were sparse. It took 3 complaints to get housekeeping to actually bring us toilet paper (less than a 1/4 roll when we arrived). Shower (no door) still allows water to soak the floor, and in our room, there was noticeable damage to the cheap bathroom door. At sign in, we were offered complementary alcoholic drinks at Collins, which is their restaurant on floor 13. All Sprite and juice, very little alcohol. Building looks beautiful, but service totally sucks. If you have kids, consider staying somewhere else. The artwork on the walls in the rooms is of naked women. I know from reading other reviews that management will say they will address these issues, but those reviews go back a year, and NOTHING HAS CHANGED.
Stayed 4 nights in Jan 2020
Response from The Bridge Club on 21 Feb 2020
Dear Kyle, please be assured that your concern has been shared to our operations team so we may review and ensure to improve on. We assure you that this has been discussed with our whole team so we can avoid a similar experience in the future. Once again, thank you and we hope you will allow us the opportunity to redeem ourselves by welcoming you back to the hotel.

10/10 Excellent

Rotana

Stayed 1 night in Jan 2020

8/10 Good

Denise, Arlington, VA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and I loved having a washer in the room.
Stayed 1 night in Jan 2020
Response from The Bridge Club Management on 3 Feb 2020
Dear Denise, we are delighted to know that you enjoyed many aspects of your stay. Please know that your feedback is encouraging as we strive to provide our guests a memorable experience. Once again, thank you and we hope to have you with us again soon.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay else where
Noisy hotel with clubs downstairs. Extremely loud music till 6am in the morning. Unprofessional customer service. Lots of china people staying at the hotel. Lift lobby with no aircon and weird smell. Tiolet have weird smell as well.
Stayed 2 nights in Jan 2020
Response from Wine - The Bridge Club on 19 Jan 2020
Dear Valued Guest, Thank you for choosing The Bridge Club. For your future stays, please do not hesitate to inform our front office staff if you experience any inconvenience so we can immediately look into it as we want our guest to have a comfortable stay with us. Regards, The Bridge Club

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
Facilities were ok but felt too much like an office building with house guests
Stayed 1 night in Jan 2020
Response from Wine - The Bridge Club on 19 Jan 2020
Dear Steven, Thank you for choosing The Bridge Club. We are so glad that you liked our facilities. We hope to welcome you back again soon. Regards, The Bridge Club

4/10 Poor

Steven

Disliked: Staff & service, room comfort
Service was not as expected. Hotel set up was too integrated with business tower...made it an unpleasant experience.
Stayed 1 night in Jan 2020
Response from Wine - The Bridge Club on 19 Jan 2020
Dear Steven, Thank you for choosing The Bridge Club. We assure you that this has been discussed with our whole team so we can avoid a similar experience in the future. Once again, thank you and we hope you will allow us the opportunity to redeem ourselves by welcoming you back to the hotel.

6/10 Okay

Steven

Disliked: Staff & service, room comfort
One star quality
Quality of hotel was not as expected. WiFi kept crashing, which includes the tv, and toiletries provided were poor (if present). No telephone in room, ie if you wanted to contact Hotel you had to use mobile, email(?) or walk back over. Although numerous elevators, they always seem busy.
Stayed 2 nights in Jan 2020
Response from Wine - The Bridge Club on 19 Jan 2020
Dear Steven, Thank you for choosing The Bridge Club.Please be assured that your feedback has been noted and shared to the respective department so that we may review and improve. We seek your understanding as there are many guests and residents in and out of the building, therefore it may take a while especially during peak hours.

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Our stay was terrific. Staff is very friendly. Hotel is clean. The only issue we had was housekeeping from the wooden maple hotel utilized the room across from ours and they are very loud, watching tv in their phones, playing music and had our door blocked with carts many times. We asked them a dozen times to be quiet and they weren’t. This is NOT bridge club employees. Their housekeeping staff was excellent. The pool is not heated and absolutely freezing.
Stayed 8 nights in Dec 2019
Response from The Bridge Club on 12 Dec 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The amenities are great but the property is a little sterile and the service needs work.
Stayed 1 night in Dec 2019
Response from The Bridge Club on 12 Dec 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

close walk to the casino and the mall, great location.
Stayed 1 night in Nov 2019
Response from The Bridge Club on 10 Dec 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Kiair

Very sterile but did the trick for one night.
It felt sterile and we were not allow to access the pool that was advertised because it was for residential use only.
Stayed 1 night in Nov 2019
Response from The Bridge Club on 10 Dec 2019
Dear Kiair, Thanks for staying with us. We appreciate your feedback! We would like to verify, which pool did you went to? As there are two swimming pools in the building, one on Residence tower for residential only and another one is on Soho building for hotel guest only.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from The Bridge Club on 10 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fadly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from The Bridge Club on 10 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from The Bridge Club on 10 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bridge Club is out of the chaos of town, it seems to be a very new Chinese area. Restaurants directly handy are all Chinese and no prices BUT we discovered casino Nagaworld at roundabout has food hall downstairs and very good prices, AWESOME. Rooms are odd, but it was the most comfortable bed I've had in two months, pool gym. We didn't really feel like we were in Cambodia here but it was lovely relief when you've been traveling for months
Stayed 2 nights in Nov 2019
Response from The Bridge Club on 24 Nov 2019
Dear Valued Guest, Thank you for choosing The Bridge Club. We are glad that you like our comfy bed and facilities. Please do not hesitate to approach the front desk for their recommendations! Regards, The Bridge Club

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
tv was not hooked up to anything, shower area is not properly contained, water flowed onto the toilet floor making everywhere wet, although have cooking stove but no cutleries. lets face it, this place is a condo, but it is unsold so a company took over and moderately converted it into a hotel but without more thought put into it, location wise is ok, near to naga but immediately down stairs are all chinese restaurants, feel like you are in chinatown and whole building are mostly occupied by chinese who have no regards for non smoking laws.
Stayed 2 nights in Nov 2019
Response from The Bridge Club on 24 Nov 2019
Dear Valued Guest, Thank you for choosing The Bridge Club. Please do note that Cutleries and kitchenwares are available upon request. For your future stays, please do not hesitate to inform our front office staff if you experience any inconvenience so we can immediately look into it as we want our guest to have a comfortable stay with us. We hope you will allow us the opportunity to redeem ourselves by welcoming you back. Regards, The Bridge Club

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Amenities
I was wonder why they didn't satisfaction with this hotel? I guess it from some factors. 1. door lock system is not kindness and staff didn't told about it. 2. there's aircon condenser unit in room.(makes noise) 3. shower takes wet everything in restroom.(no door for shower) 4. nice looking room on cheap amenities victim. conclusion is 3.5 rate is right.
Stayed 1 night in Nov 2019
Response from The Bridge Club on 24 Nov 2019
Dear Valued Guest, Thank you for choosing The Bridge Club. Please be assured that your feedback has been noted and shared to the respective department so that we may review and improve. For your future stays, please do not hesitate to inform our front office staff if you experience any inconvenience so we can immediately look into it as we want our guest to have a comfortable stay with us. Regards, The Bridge Club

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from The Bridge Club on 24 Nov 2019
Dear Valued Guest, Thank you for choosing The Bridge Club Hotel. We hope to welcome you back soon. Regards, The Bridge Club

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Wine on 2 Nov 2019
Dear Valued Guest, Thank you for choosing The Bridge Club. We are thrilled to receive such perfect ratings from you. We are pleased to know that your overall stay with us was an enjoyable one. Regards, The Bridge Club

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from The Bridge Club on 24 Nov 2019
Dear Valued Guest, We are thrilled to receive such perfect ratings from you. Our team always strive to deliver our best to our guest satisfaction and we are pleased to know that your overall stay with us was an enjoyable one. Regards, The Bridge Club

6/10 Okay

Anthony

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019
Response from The Bridge Club on 24 Nov 2019
Dear Valued Guest, Thank you for choosing The Bridge Club Hotel. We hope to welcome you back soon. Regards, The Bridge Club

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from The Bridge Club on 17 Sept 2019
Dear Valued Guest, Thank you for staying with us and for the ratings. We are thrilled to receive your suggestion so we were able to provide you with fond memories that will encourage you to visit us again in the future. Regards, The Bridge Club

8/10 Good

CHIVORN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from The Bridge Club on 7 Sept 2019
Dear Chivorn, Thank you for choosing The Bridge Club. We hope to welcome you again in the future. Regards, The Bridge Club

10/10 Excellent

PhongYong

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and superb Service from the staff. Very friendly and helpful. Room is modern and really spacious. Bed, super comfortable. Good location, retail mall just within the building itself. Shops, cafes, restaurants, convenience marts are easily accessible. Highly recommending to all travellers
Stayed 1 night in Aug 2019
Response from The Bridge Club on 7 Sept 2019
Dear PhongYong, Thank you for staying with us and for your wonderful feedback. We are delighted here that the hospitality of our staff will meet your expectations. It so glad to hear your good experience with us and your strong recommendation for our hotel! It has been our delight to have served you well, and look forward to serving you again in the near future. Regards, The Bridge Club

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019
Response from The Bridge Club on 7 Sept 2019
Dear Valued Guest, Thank you for staying with us and for your rating. We hope to welcome you again in the future. Regards, The Bridge Club

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is definitely a plus point to the hotel. Staffs were great too. Will definitely recommend and comes back again.
Stayed 2 nights in Aug 2019
Response from The Bridge Club on 30 Aug 2019
Dear Valued Guest; Thank you for staying with us. We are happy to learn that you had a wonderful experience with us. We are thrilled to receive your recommendation. Please do visit us again soon as we look forward to making your next visit another pleasant and memorable one. Regards, The Bridge Club

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2019
Response from The Bridge Club on 7 Sept 2019
Dear Valued Guest, Thank you for staying with us and for your rating. We hope to welcome you again in the future. Regards, The Bridge Club

8/10 Good

Stayer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK good to stay
Stayed 6 nights in Jul 2019
Response from The Bridge Club on 10 Aug 2019
Dear Valued Guest, Thank you for your great review for The Bridge Club. It has been our pleasure to have served you well, and we appreciate your compliments for our hotel. We look forward to serving you again. Regards, The Bridge Club

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Response from The Bridge Club on 10 Aug 2019
Dear Valued Guest, Thank you for choosing to stay at The Bridge Club and taking the time to share your rating. We hope to have the pleasure to welcome you again. Regards, The Bridge Club

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2019
Response from The Bridge Club on 17 Jul 2019
Dear Valued Guest, Thank you for staying with us. Please do visit us again soon as we look forward to making your next visit another pleasant and memorable one. Regards, The Bridge Club

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good condition. Staff very help n friendly
Stayed 3 nights in Jul 2019
Response from The Bridge Club on 15 Jul 2019
Dear Valued Guests, Thank you for your great review for The Bridge Club. It has been our pleasure to have served you well, and we appreciate your compliments for our hotel and also for the service of our staff. We look forward to serving you again. Regards, The Bridge Club

8/10 Good

Lee Gak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Good place to stay and meet up with restaurants in same building. Only thing is need to take note of wet floor during cleaning and no warning.
Stayed 1 night in Jul 2019
Response from Aimee on 12 Jul 2019
Dear Lee Gak, Thank you for choosing The Bridge Club and taking the time to write a review. We are delighted to hear that you enjoy your staying with us. On the other, please rest be assured that we will forward your feedback to a concern department. We hope to serve you and we look forward to welcoming you back in the future. Regards, The Bridge Club

8/10 Good

Mingjen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At a very Chinese area
Too Chinese area. No Cambodian scenes. It will be cool for China people, but not for tourists who wanna enjoy Cambodian culture and society.
Stayed 1 night in Jul 2019
Response from Aimee on 12 Jul 2019
Dear Mingjen, Thank you for choosing The Bridge Club and taking the time to share your review. We hope to welcome you again in the future. Regards, The Bridge Club

8/10 Good

Chamreon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Aimee on 8 Jul 2019
Dear Chamreon, Thank you for staying with us and for your feedback. We hope you can visit us again in the near future. Regards, The Bridge Club

6/10 Okay

Soben

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location is good near the Aeon mall, Naga world, and diamond island. Check in was quick. Just take forever when requesting for service. Also I need to unlock the safe and no one ever show up..
Stayed 16 nights in Jun 2019
Response from Aimee on 12 Jul 2019
Dear Soben, Thank you for choosing The Bridge Club and taking the time to share your review. We are delighted to hear that the location of our hotel. On the other, please rest be assured that we will forward your feedback to a concern department. We hope to serve you and we look forward to welcoming you back in the future. Regards, The Bridge Club

8/10 Good

Coralie

Liked: Cleanliness, room comfort
Location was great. Convenient to explore places.
It was a nice stay overall as the room we got was on the 30th floor and the bed and airconditioning was okay. However, wifi and TV service was erratic and there were not enough English speaking channels. Bathroom was a bit small and got easily flooded. Amenities were basic and no coffee or tea. The refrigerator, water and microwave was an added convenience. It was a bit disappointing though to find out that our booking did not have a breakfast packaged in when your advertisement included breakfast for the option we chosed. Seems there is no truth in advertising here.
Stayed 3 nights in Jun 2019
Response from Aimee on 7 Jul 2019
Dear Coralie, Thank you for staying with us and for your feedback. We are very happy you enjoyed the location and some of amenities that we have. On the other hand, The TV box of our hotel and its language setting provided come with variety of programs, channels and movies that are are well like by many of our guest from all different countries. We are sorry to hear that it is a challenge for you to use/operate and for your future stays, please do not hesitate to approach our Front Office staff as they are happy to assist and guide you on how to operate it at anytime. About breakfast voucher, we have taken note and investigate of this incident that you have mentioned and have shared it with the concerned department. We hope to welcome you again in the future. Regards, The Bridge Club

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Location was good but the corridors are completely enclosed without airflow so they tended to be quite smelly
Stayed 2 nights in Jun 2019
Response from Aimee on 5 Jul 2019
Dear Valued Guests, We're truly glad you had found the hotel location accessible, We dismayed to hear about the disappointment concerning the corridors you had experienced. The Hotel Team will continually seek ways to enhance and improve our guest’s stay experience. We hope that we will have the pleasure of welcoming you once again in the near future. Regards, The Bridge Club

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for stay
Stayed 3 nights in Jun 2019
Response from Aimee on 5 Jul 2019
Dear Valued Guests, Thank you for choosing to stay with us at The Bridge Club. We are pleased to hear that you have enjoyed your accommodation experience. We hope to have the opportunity of welcoming you back very soon. Regards, The Bridge Club

2/10 Terrible

Alvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for family
This is not ideal for family. Stay away from here
Stayed 2 nights in Jun 2019
Response from The Bridge Club on 29 Jun 2019
Hello Alvin, Thank you for choosing to stay at The Bridge Club and for taking the time to share your feedback. We would like to hear more on how we could enhance and improve our guests' stay experience. We do hope for another opportunity to welcome you back for a better experience in the near future. Regards, The Bridge Club

10/10 Excellent

Ek Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No coffee and slow lift
Nice place only the lift a bit slow. They don’t provide coffee. Overall everything thing is Good
Stayed 2 nights in Jun 2019
Response from Aimee on 24 Jun 2019
Dear Ek Boon, Thank you for choosing The Bridge Club and for taking your time to write a review. We are pleased to know that you had enjoyed our hotel and location. On the other hand, We don't provide coffee, however we did provide water dispenser which provide both hot and cold water as complimentary.. some other hotel they only give 2 bottles of mineral water free per check in and As for the lift, we seek your understanding as there are many guests and residents in and out of the building, therefore it may take a while especially during peak hours. We hope to welcome you again soon. Regards, The Bridge Club

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
the property looks good, it is close to everything restaurants, shopping.
Stayed 4 nights in Jun 2019
Response from Aimee on 24 Jun 2019
Dear Valued Guests, Thank you for choosing to stay with us. We are most happy to know that you greatly appreciate the hotel and location which makes your recent stay with us a memorable one. We hope to welcome you again in the near future. Regards, The Bridge Club

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Not recommend unless you are China
Location is good but condition is bad considering it as new building. Lots of flies and ant in my apartment. I’m staying at 42nd level!
Stayed 2 nights in Jun 2019
Response from Aimee on 24 Jun 2019
Dear Valued Guest, Thank you for choosing to stay with us! We are pleased to know that you liked the location of our place. We hope to welcome you again in the near future. Regards, The Bridge Club

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
need to improve in the room smell
Stayed 3 nights in Jun 2019
Response from Aimee on 24 Jun 2019
Dear Valued Guests, Thank you for choosing to stay at The Bridge Club and We appreciate your time for sharing your stay experience. On the other hand, Our rooms are cleaned before handing over to guest for check-in, nevertheless we have taken note on the issues you have mentioned and shared it with the housekeeping. For your future stays, please do not hesitate to inform our front office staff if you experience any inconvenience so we can immediately look into it as we want our guest to have a comfortable stay with us. We hope to welcome you again soon. Regards, The Bridge Club