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"The room was beautiful. The bed was absolutely comfortable. The pillows were great. It was clean. We did have an issue with the television in the bedroom. Something to do with the cable or something. The front desk came down. He did get it plugged in, but then you couldn’t watch any channels he couldn’t take care of that which we understood completely. Overall it was great and we would definitely stay again. We had the little kitchenette that was beautiful clean looked brand new so of course we were cozy happy and it was quiet."

"Felt like my room didn’t get cleaned before we checked in. "

"The hotel was in ok shape. I felt bad for the worker on a busy Sunday morning to be doing breakfast and Front desk all on his own either understaffed or bad scheduling for that reason breakfast was pretty limited but he was trying to do as much as he could. "

"On the drive to hotel I received a message water park and pool was closed. I told them I wanted to cancel and asked for a refund. NO REFUND NO RESPONSE we were going here just for a get away for the kids to literally go swimming and relax that’s all I’ve heard of this happening often at this hotel and think not issuing a refund when a major amenity isn’t available is unacceptable!"

"Yes, no"

"Room was clean. The pool and hot tub were both in need of a good deep cleaning "

"Stay was good room was clean, room did not have enough towels for the family and when we asked the front desk for more all they had were pool towels so big miss there. The bath tub drain plug was broken so bath for the little ones not the end of the world, showers were fine. Overall would rate the stay a 7 out 10.Not anything major to ruin the overall stay just small things that start to add up during the stay. "

"Great breakfast!!! Clean overall atmosphere and kind staff"

"I will stay was not very pleasant at all. The room was very dirty. There was stuff that was broken in the room. The remote didn’t work with the TV. There was stuff underneath the bed. There was a table that was busted chairs were not clean. Floor was not clean overall experience terrible"