Ceiba Ferry Terminal

Excellent place to stay. Clean, modern and convenient.

The rooms are spacious and double sinks in the bathroom are such a luxury! I had a corner room (#1565) and the water pressure in the shower was ridiculously low. It took me so long to wash my hair. I wish the room had a microwave. If you stay here during the weekdays, don't expect to be entertained. There's not a lot to do. You should plan your own tours outside the hotel. The beachfront was closed due to sargassum so we could not swim in the ocean, but it's not the hotel's fault. I will say the staff is super nice and polite. They accommodated all of my special requests. Shout out to Patricia and Jose at the front desk! Thank you for making our stay pleasant. If you go to Nectar for breakfast, ask not to be seated at Orlando's section. He will watch you type in a tip amount and is not nice to you if you don't tip an outrageous amount. Very rude!

Our stay was perfect! The house has a real sense of classic charm and authentic style, full of character in every corner. You can truly see the attention to detail in every space. The location was ideal—close enough to enjoy all the great sights and activities, yet far enough to escape the noise and crowds. But what truly made our stay exceptional was Kayleen, the manager—she went above and beyond to make sure we were comfortable, always friendly, attentive, and genuinely caring. She made us feel less like guests and more like family.