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Reviews of Masters Inn Columbia I-26

2 out of 5
Masters Inn Columbia I-26
2125 Commerce Drive, Cayce, SC

Reviews

5.2
Rating 10 - Excellent. 27 out of 308 reviews" "
Rating 8 - Good. 59 out of 308 reviews" "
Rating 6 - Okay. 68 out of 308 reviews" "
Rating 4 - Poor. 64 out of 308 reviews" "
Rating 2 - Terrible. 90 out of 308 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Melissa Lynn

Disliked: Cleanliness, amenities, property conditions & facilities
First hint was that the Uber driver didn't want to drop me off. Tried it anyway. Was watched as I went to my room. Door lock was broken, big big window with barely a curtain was the least thing that made me feel unsafe. Food pieces in fridge, dirty looking sheets, toilet and shower. tires and trash in parking lot, located at the dead end of a street with nothing close, def nothing to walk to, and Uber wont pick up after dark, left ASAP, checked out within 20 mins and no refund for 3 night stay, really??? I am normally NEVER placing reviews but this? I even held off incase I could state they at least gave me a f*ing penny back for not staying there at all (3 nights). Buyer beware.
Stayed 3 nights in Mar 2024

2/10 Terrible

Vashaun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area tho
Stayed 7 nights in Feb 2024

8/10 Good

Lynn

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was very polite. The room was clean.
Stayed 2 nights in Feb 2024

8/10 Good

Tamara, Gainesville

Stayed 1 night in Feb 2024

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it is a Quiet peaceful residence " and I feel Masters Inn got reasonable ok prices and it's worth the stay👍
Stayed 1 night in Feb 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
It was laid back and quiet " and everybody mind there business with out all the drama💭👍
Stayed 1 night in Jan 2024

2/10 Terrible

Whitney M

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has Bed Bugs and they know that
Stayed 1 night in Jan 2024

2/10 Terrible

Whitney M

Disliked: Cleanliness, staff & service, amenities
Bed Bugs!!!! Don't stay there
Stayed 3 nights in Jan 2024

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Delvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Andrea

Liked: Staff & service
Nice
Stayed 4 nights in Oct 2023

6/10 Okay

Gary

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

4/10 Poor

Jonathan

Stayed 3 nights in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price.
Room was updated and clean. Everything was acceptable and expected for the price. would stay there again.
Stayed 1 night in Aug 2023

6/10 Okay

Cindy

Travelled with partner
Liked: Cleanliness, staff & service
They wouldn't allow us to stay downstairs even though my wife and I are disabled and my wife is on oxygen and on a ventilator at night.
Stayed 2 nights in Jul 2023

4/10 Poor

leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had bedbugs
Stayed 1 night in May 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your time or money staying there
The front desk people were rude. They have postings about curfew but don’t go by it. The other guests be outside loud all night and they have bud bugs and roaches real bad when you ask for a refund they will make all types of excuses and then tell you that you can’t come back there
Stayed 1 night in May 2022

8/10 Good

Nytisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Vanessa

Disliked: Amenities
Stayed 1 night in Mar 2022

2/10 Terrible

David

Stayed 1 night in Mar 2022

4/10 Poor

Tony

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff. Nasty disgusting unsanitary place. I cannot lie, it's gross!! Sticky dirty floors....nasty bedding. Nasty chair. Nasty walls...gross!!! Really?! I cannot believe that I actually stayed there. It was late at night and I could not find anything else and I was tired and just ready to settle down and I paid $77.00 for this hotel. Disgusting.
Stayed 1 night in Dec 2021

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick get away
RrstfulL
Stayed 2 nights in Aug 2021

2/10 Terrible

Frederick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dump..
Two roaches, stench in the room, dirty, sketchy customers and my paid reservation was initially cancelled.
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Front desk was very rude and accommodating for various issues.
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

8/10 Good

DAVID

Stayed 2 nights in Aug 2020

8/10 Good

Kenneth

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

4/10 Poor

Margaret

Travelled with family
Disliked: Cleanliness
You get what you pay for?
This hotel has an AWESOME location for travelers on I-26 as it is actually ON the exit ramp - can't get much closer! However, while they are pet friendly, they have a $10 fee per pet.... I've paid it before due to the location, but this time ...... Upon leaving, I stripped the beds and left a note requesting they CHANGE THE SHEETS between guests!! I did not sleep on the sheets, I slept on top of the blanket on top of the sheets due to what looked like "body fluids" on them!! Also -- this does not appear to be the "safest" of locations due to what appears to be long term clients that can be seen hanging over the rails smoking with their potted plants on the rails.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2020

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Ronald, West Columbia, SC

Business traveller
Liked: Cleanliness, staff & service
It's close to the Airport and Shopping is nearby. Very affordable rates and friendly staff.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE! The rooms are nothing like the photos. The girl at the front desk was the only nice thing about this place. The bed sheets are full of burn holes, the rooms are dirty, and there is a cockroach infestation here!!!! Not in a good neighborhood either. Got woken up in the middle of the night by the police who were arresting someone a few rooms away. I certainly learned my lesson about trying to save a couple dollars.
Stayed 1 night in Jan 2020

2/10 Terrible

Michael

Disliked: Property conditions & facilities, room comfort
Mattress was lumpy and old
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
It was ok. Just alot of noise. But it was good for the price
Stayed 2 nights in Nov 2019

2/10 Terrible

Wendy, Miami

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting place!! The staff was rude, and she was sleeping when I get there nobody was at the front desk I have to call by phone and she was sleeping
Stayed 1 night in Nov 2019

4/10 Poor

JD

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing but the room was stank and even had roaches quite nasty to be a 3 star hotel the ac was half broken although it did work it was all broken as far as cosmetically. The toilet wouldnt even flush yeah very upset with my stsy considering i couldve soent 15 more bucks to stay at the hotel by the pilot station an its very nice
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facility was clean and receptionist friendly. Good price.
Stayed 1 night in Sep 2019

2/10 Terrible

Cherika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
People in office extremely rude ! Found dirty needles in the bathroom sheet dirty it was awhful!
Stayed 1 night in Sep 2019

8/10 Good

Braden

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady don't respect the costumer she hit the counter because I told her that the key don't work, the bathroom door has a lot blood, the matress has a lot hole like was burn with cigarettes the shower don't drain the water all the furniture has hole dirt and broken, the bed sheets was broken and old, roaches and bed bug. I got theare at 2:00 am I we don't leave the hotel because we don't had a rental car at that point, we had tried to sleep in a dirt chair because we don't feel safe to walk to the front desk and claim because was people smoking weed in the hallway in 2 or 3 different point I almost call the police to take me out of the place.A lot people write bad reviews but I got pictures to enforce everything that I wrote and I exort Expedia to take this unsafety place out of Expedia.com because this isn't even a place spend an emergency if you need the proof contact me and I will send to you.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms had bugs .the sheets were dirty it really smelt awful and disgusting and the owner said I didn't like the room then go else where very rude and nasty..
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty and the shower and si k drains were plugged. The walls were banged up and the chair was ripped
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Convenient to airport but no trees and no shade. Please landscape the site with trees for shade.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2019