Cathedral Rock Trail Holidays from £566

We booked a room with two queen beds which was not honored. My kids had to sleep on a sofa bed with springs in their back all night. Everything else was okay.

Amazing property and amenities! Cannot wait to come back! This property is locally owned and will work with you if you book on Expedia where many others won’t. We upgraded our room with no charge and added a night at the same rate we were charged through Expedia. This is usually unheard of. Great place! Will be back!!

Friendly helpful staff in reception..help with transport to local restaurant, clean, very comfortable room. Lots of beautiful quiet areas to read, take a breath…good food at restaurant. Secure and safe..

Beautiful property but doors are very heavy and loud and you hear entire hallway all night

The pull-out bed was in very poor condition—sunken in the middle and lacking proper support—making it unsuitable for sleeping. Additionally, the staff at the Hacienda restaurant were unhelpful and came across as rude. I also had to contact the Privado front desk three separate times to obtain basic information about the gym schedule, which was frustrating. Given the price of the stay, the overall experience did not meet expectations. It may be worth noting that staying during a holiday week or weekend could impact service quality, as the hotel did not seem adequately equipped to deliver the level of service it aims to provide.