Castle Sands

This is our third time staying at the Scotsman. This time we selected a director room with city view, we stayed in room 702, it had wonderful views and a dining table surrounded by windows. We also chose to include breakfast, which I would also recommend considering. We have stayed in hotels in "new town" before also, but it wasn't the same. Different atmosphere and not as walkable. Staff are extremely helpful.

Myself and my husband stayed here for two nights. We didnt get much use of the hotel are we were out first thing in the morning and not back until after 10pm each night. Was so handy for what we needed and although a bit of a walk, was still within walking distance to the city centre. There were bus stops virtually outside the door to take you into the city that way if preferred.only time seeing staff was when we checked in, and they were lovely and friendly. The room is like stepping back in time but was clean and warm. We were on the top floor. No lifts, stairs only if that is an issue for you. The parking round the back was great too, but coming back later at night was challenging to find a spot. We would definitely return again.

The woman working during the day was lovely and we appreciated being able to leave our bags before check in. However, the man who worked in the evenings was not as lovely and even during check in it felt like we were inconveniencing him by wanting to check in. Our second day the hot water in the sink stopped working. Not, was running cold, stopped running altogether. They said that they had fixed it but it wasn't fixed for the rest of our stay. There was laundry in our room, however the washing machine left the clothes so wet that when we put them in the dryer, it set the smoke alarm off from all the steam. The man who worked in the evenings came up, shoved his way into the room, yelling about the smoke alarm. Obviously, he needs to come in and check what's going on, we absolutely get that. Having him berate us for something that wasn't our fault wasn't great though. Once he realized what had caused it, he spent more time yelling that he had to come in, it was the law. Which, again, obviously that's fine, just don't need to have his defence yelled at us repeatedly. Also the floors were so dirty. My socks were so dark just from walking around in the room. Great location though.