COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Cally Palace Hotel & Golf Course

Photo gallery

Featured image
Indoor pool, pool loungers
Indoor pool, pool loungers
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board

Overview of Cally Palace Hotel & Golf Course

Cally Palace Hotel & Golf Course

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationCally Gardens10 min walk
  • Popular LocationMill on the Fleet5 min drive
  • Popular LocationCardoness Castle6 min drive

Choose dates to view prices

About this area

Gatehouse-of-Fleet

Cally Palace Hotel & Golf Course is located in Castle Douglas. The area's natural beauty can be seen at Mossyard Beach and Kirkandrews Bay, while Stewartry Museum and The Whitehouse Gallery are cultural highlights. Cally Gardens and Red Kite Feeding Station are also worth visiting. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Cally Gardens - 10 min walk
  • Mill on the Fleet - 5 min drive
  • Cardoness Castle - 6 min drive
  • Mossyard Beach - 13 min drive
  • Castle Haven Bay - 15 min drive

Getting around

  • Glasgow International Airport (GLA) - 115 min drive

Restaurants

  • Murray Arms - 4 min drive
  • Masonic Arms - 4 min drive
  • Bank of Fleet Hotel - 4 min drive
  • The Ship Inn - 4 min drive
  • The Ship Inn - 4 min drive

About this property

Cally Palace Hotel & Golf Course

4-star hotel with golf course and restaurant
A golf course, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 3 bars/lounges, a spa tub and a sauna are on-site. All 56 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find electric kettles and free bottled water.
Cally Palace Hotel & Golf Course offers 56 forms of accommodation with complimentary bottles of water and a hairdryer. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Castle Douglas hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can play rounds at the 18-hole golf course. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 5.00 per pet, per night
Dogs welcome
2 per room
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 5.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Cally Palace Hotel Course Castle Douglas
Cally Palace Course Castle Douglas
Cally & Golf Course Douglas
Cally Palace Hotel & Golf Course Hotel
Cally Palace Hotel & Golf Course Castle Douglas
Cally Palace Hotel & Golf Course Hotel Castle Douglas

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 17 out of 36 reviews
5 - Excellent 47%
Rating 4 - Good. 14 out of 36 reviews
4 - Good 39%
Rating 3 - Okay. 4 out of 36 reviews
3 - Okay 11%
Rating 2 - Poor. 1 out of 36 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 36 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cally Palace
I only stayed a single night whilst away for work but the hotel is a wonderful location with landscaped gardens and golf course adding to the setting. The staff were excellent and the room I had was quiet and set up to allow me to work. The room was also massive with two large windows giving me views across the gardens. Some might say the hotel itself could do with an update in terms of decor but it might lose its charm and character.
Stayed 1 night in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Cally house palace
Lovely 3 days spent here,bit dated in our room,but it was a lovely place to stay,staff and food excellent, would l9ve to go again,felt safe too due to covid restrictions
Stayed 3 nights in Oct 2020

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Setting and interior decor. It was what I expected from on log style Scottish country house
Stayed 2 nights in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Old worldly hotel with good facilities attentitive staff and good selection of food and drinks. Couple of minor service issues but staff deqlt with them very professionally. Good welcome with clear instructions. Quiet location close tp Gatehouse of Fleet and less than 5 minutes from main A75
Stayed 2 nights in Aug 2020