Title: Hotel Sol e Serra Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Sol e Serra Hotel in Castelo de Vide with 24-hour front desk and restaurant ![Exterior](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222447/498e6a8f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Pool](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222447/da4ff9c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222447/00dfa19a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222447/d7f101fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222447/b266e114.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the city center, Hotel Sol e Serra creates a vibrant atmosphere with its manager's reception for mingling and relaxing. Travelers appreciate the practical amenities like dry cleaning services, on-site car rentals, free WiFi in public areas, and a seasonal outdoor pool. 8.0 Very good ## Popular amenities - Bar - 24/7 front desk - Laundry - Housekeeping - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=2222447&PinnedHotelID=2222447&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=2222447&PinnedHotelID=2222447&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=2222447&PinnedHotelID=2222447&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=2222447&PinnedHotelID=2222447&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2222447&PinnedHotelID=2222447&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2222447&PinnedHotelID=2222447&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2222447&PinnedHotelID=2222447&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2222447&PinnedHotelID=2222447&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Desk, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222447/76abd741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.8 Good 7 reviews ### Highlights Air conditioning TV Blackout curtains Private bathroom Shower/bath combination Daily housekeeping Desk - 172 sq ft - Sleeps 1 - 1 Single Bed ![Desk, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222447/bcf814be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.8 Excellent 6 reviews ### Highlights Air conditioning TV Blackout curtains Private bathroom Shower/bath combination Desk Wardrobe Daily housekeeping - 172 sq ft - Sleeps 2 - 1 Double Bed ![Triple Room | Desk, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222447/bdae475c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning TV Blackout curtains Private bathroom Shower/bath combination Daily housekeeping Desk - 172 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCastelo-De-Vide-Hotels-Hotel-Sol-E-Serra.h2222447.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCastelo-De-Vide-Hotels-Hotel-Sol-E-Serra.h2222447.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.41279%2C-7.45194&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rvMCDEYg_NTDwH16wA94Zh3CCIs=) Av da Europa, 1, Castelo de Vide, 7320-202 #### What's nearby - Serra de São Mamede Natural Park - 1 min walk - 0.0 miles - Fonte da Vila - 7 min walk - 0.4 miles - Castelo de Vide Castle - 8 min walk - 0.5 miles - Marvao Castle - 14 min drive - 6.6 miles - Portalegre Cathedral - 21 min drive - 12.3 miles #### Getting around - San Vicente de Alcantara Station - 40 min drive - Badajoz (BJZ-Talavera La Real) - 83 min drive #### Restaurants - ‪Pau De Canela - ‬14 min drive - ‪Casa do Parque - ‬3 min walk - ‪Pastelaria Sol Nascente - ‬4 min walk - ‪Cafe Lounge O Castelo - ‬11 min drive - ‪D'Jony - ‬4 min walk ## About this property ### Hotel Sol e Serra Hotel in the city centre At Hotel Sol e Serra, you can look forward to a free daily manager's reception, dry cleaning/laundry services and car hire on-site. In addition to a bar and a restaurant, guests can connect to free WiFi in public areas. You'll also find perks such as: - A children's pool, along with sunloungers - Free self-parking - Tour/ticket information, wedding services and smoke-free property - Multilingual staff, a 24-hour front desk and a banquet hall Room features All 106 rooms offer comforts, such as air conditioning. Other amenities include: - Bathrooms with shower/bath combinations - Daily housekeeping, desks and phones ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/36000000/35840000/35839500/35839413/f6aca089.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dom Manuel Marvao - Breakfast included - Parking included - Free WiFi - Restaurant 9.6 Exceptional 148 reviews £71 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=35839413&PinnedHotelID=35839413&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4230000/4224700/4224624/f2ef60cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### INATEL Castelo de Vide Castelo de Vide - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 55 reviews £48 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=4224624&PinnedHotelID=4224624&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/10000000/9810000/9808500/9808457/58fe7ef1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sever Rio Hotel Marvao - 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Pool - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 167 reviews £75 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=24925487&PinnedHotelID=24925487&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, pool loungers](https://images.trvl-media.com/lodging/58000000/57450000/57448700/57448700/e843c6ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Estalagem da Liberdade Portalegre - Pool - Breakfast included - Free WiFi - Air conditioning 8.2 Very good 14 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=57448700&PinnedHotelID=57448700&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/12000000/11930000/11924700/11924634/982aa0df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel José Régio Portalegre - Breakfast included - Spa - Free WiFi - Restaurant 9.0 Wonderful 169 reviews £65 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=11924634&PinnedHotelID=11924634&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A bar/lounge - A restaurant - Free daily manager's reception ### Things to do - Children's pool - TV in common areas ### Family friendly - Children's pool - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV ### More - Air conditioning (climate-controlled) - Desk - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 11:30 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Renovations and closures The property is closed between 1 January and 30 April. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 100 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 10 AM to 8 PM ### Property is also known as Hotel Sol e Serra Hotel Sol e Serra Castelo De Vide Sol e Serra Sol e Serra Castelo De Vide Hotel Sol e Serra Hotel Hotel Sol e Serra Castelo de Vide Hotel Sol e Serra Hotel Castelo de Vide ## Frequently asked questions ### Does Hotel Sol e Serra have a pool? > Yes, this property has a children's pool. Pool access is from 10 AM to 8 PM. ### Is Hotel Sol e Serra pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Sol e Serra? > Self-parking is free at this property. ### What time is check-in at Hotel Sol e Serra? > Check-in start time: 4:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available. ### What time is check-out at Hotel Sol e Serra? > Checkout is at noon. ### Where is Hotel Sol e Serra located? > Located in the heart of Castelo de Vide, this hotel is within a 10-minute walk of Serra de São Mamede Natural Park, Fonte da Vila and Castelo de Vide Castle. Cidade de Ammaia and Museu Municipal are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Sol e Serra Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.4 Location ### 7.8 Staff & service ### 7.6 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 103 8 - Good 131 6 - Okay 61 4 - Poor 26 2 - Terrible 5 ### 10/10 Excellent #### Antonio Eduardo 6 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is very clean and charming. The staff were exceptionally nice. The breakfast buffet was particularly impressive, offering a wide variety of options. The pool area was also clean, but needs a little love. ##### Antonio Eduardo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Cristan 25 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel A very well run centrally located hotel beside the park. Facilities and staff are excellent and an amazing value. ##### Cristan Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Albert 31 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very attractive town, friendly people, good choice of restaurants, old castle where people still live ##### Albert Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Nicola 13 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gorgeous hotel Stayed here for one night on a long day trip and it was very cute and typically portuguese. I would stay here again especially for what you get for the price it is a steal. A very cute town with many cute towns around it, really good place to rest on a road trip. I would stay again ##### Nicola Stayed 1 night in Feb 2024 ### 8/10 Good #### Gary 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is conveniently located just a few minutes walk from the Castelo de Vide. The building is dated but everything is very clean and tidy. The room we stayed in was very basic. Few electrical outlets, no cupboards or drawers for our clothes and poor lighting, but the heating worked and the shower was wonderful. The breakfast served was outstanding. This hotel is good value for the money. ##### Gary Stayed 1 night in Mar 2025 ### 8/10 Good #### Verified traveller 22 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good location and breakfast Very nice stay within walking distance to the main square, where the locals had their carnaval parade. We were also able to easily get to Marvão by car, besides of course the town's own beautiful medieval village. Breakfast was good too. ##### Verified traveller Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### helen 22 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect location and great value for money The hotel was great value for money. Clean, easy parking, good access to the town, hearty breakfast and pleasant service. The decor was a 'faded charm', but we could not expected better for the price we paid. ##### helen Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Claudio 12 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dollar by dollar an excellent option and value. The hotel’s staff simply great and super friendly (congratulations to all of them) ##### Claudio Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### CHRISTINE 30 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay Great hotel in a lovely town. The staff are friendly. The room was large and comfortable. The decor was dated but everything works which is much better than decor. The breakfast was good, someone filling up all the time. Would recommend and stay again. ##### CHRISTINE Stayed 1 night in Oct 2023 ### 10/10 Excellent #### leslie 23 Mar 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Luxury that's affordable I didnt want to leave! Room was so comfortable and clean and the staff was excellent ##### leslie Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Robert 10 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities During our stay, we had a couple of personal business items I needed to address and the concierge at the desk, Roy (American translation), was very helpful. Our entire stay was made better by his kind and polite assistance. ##### Robert Stayed 9 nights in Oct 2023 ### 8/10 Good #### David 28 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location, rooms a little outdated but everything worked. Rare to find a facility that is properly maintained. Lots to do in this picturesque village. Number 2 of 14 different stays this trip. ##### David Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Angela 26 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice couple of days away Breakfast was ok lovely bread ham cheese eggs and sausage, coffee was awful, but overall a good stay with great air con , the tv was tiny and very old, but that did not bother us. The pool is quite small but was ok. The only problem was no bar or restaurant, which would have been nice to have some drinks and snacks by the pool . Plenty of bars cafes etc very close by ##### Angela Stayed 2 nights in Aug 2022 ### 8/10 Good #### Verified traveller 30 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Practical hotel in scenic Castelo de Vide This hotel is situated on the edge of the beautiful little town of Castelo de Vide. Room are large with their own balcony. The bathrooms have not been done recently and some people might consider them a bit out of date. They do have a good size bath and a bidet. Breakfast is basic but considering what we paid, it is generous that it was included. ##### Verified traveller Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Helcio 19 Sept 2022 Liked: Room comfort Disliked: Cleanliness #### Good location and simple. Very well located, downtown. Check-in and check-out were quick. The hotel is not clean at all: doors, carpet, walls, doorknobs, room balconies, chairs, and tables, are all very dirty and smelly. Breakfast is simple and average. You can't ask for much. ##### Helcio Stayed 1 night in Sep 2022 ### 4/10 Poor #### tycho 25 Feb 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Very cheap but tired hotel Very dated hotel with awful beds and very noisy; every toilet flush can be heard. It is very cheap (cheaper than renting a house) with a lot of breakfast which is definitely the positive part. I think they should update the place. ##### tycho Stayed 1 night in Feb 2023 ### 8/10 Good #### Rubens 24 Jul 2024 Liked: Cleanliness, staff & service, amenities To old ##### Rubens Stayed 1 night in Jul 2024 ### 6/10 Okay #### Vicente del 24 May 2024 Liked: Cleanliness, room comfort #### Ok but needs serious renovation Worked out for me who were Travelling alone for two nights. Great location, easy to find, next to a pretty city park and a couple of blocks from the historical core. Easy street parking by the hotel’s front door. Comfortable room and bathroom. The whole facility needs serious modernization as all looks (and is) old and worn out. Very lousy breakfast. The pool is tiny and I never saw anyone using it. ##### Vicente del Stayed 2 nights in May 2024 ### 8/10 Good #### Ingrid 8 Oct 2023 Liked: Cleanliness, room comfort #### Sturdy out dated but very convenient Hotel. This hotel has seen better days but it ticked all our boxes. It is well air conditioned. The shower works well. There is a small but adequate pool which we used a lot. The breakfast was quite good and when you consider the price, it was surprisingly good. The bed wasn’t the best bed I’ve slept in but by no means the worst. It was ok. There was a choice of pillows. It is near the centre and everything is very walkable. It doesn’t have much charm but you not have to go outside or on the expansive terrace to enjoy this amazing village. ![](https://a.travel-assets.com/ugc/hotel-reviews/BB3721D98A6BFB147D88088C6A9345245FDCD29B1696787755523.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A34DC50F97C1929E94C9D9DD6F398C3ECB5603041696787760746.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FED529EA85A074B2254CB5931FDC572D78B909551696787757848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/909D7115300FF664879FF5C661FF800D7CE9248C1696787758645.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ingrid Stayed 3 nights in Oct 2023 ### 8/10 Good #### Alessandro 25 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 0⁰000000000⁰ ##### Alessandro Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Marlyn 18 Feb 2025 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### Hotels.com completely wrong description There was no bar. There was no restaurant. Open for breakfast only. Pool closed. Wifi in hallway only. Poor signal. No toast/toaster broken I was told. Things that were to be hot for breakfast were cold/lukewarm. Rubber scrambled eggs, slimey mushrooms. Bed very comfortable and nice towels. Sound proofing poor. Could hear someone using the toilet before flushing. Some staff observing breakfast but uncommunicative. Bathroom light took 30 seconds to light up. Up grading required. ![Quite a lot of cracked tiles in public areas.](https://a.travel-assets.com/ugc/hotel-reviews/AE153B7F9958FD74C0EF6CFAA23C47C36ADAEBAB1739921704544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dodgy electrics](https://a.travel-assets.com/ugc/hotel-reviews/1521568C4D7C08FEE20310E24732430ADE71E5431739921704594.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Damage on bath](https://a.travel-assets.com/ugc/hotel-reviews/5511C6DD24ECD8702FB642D58F3E9047187CBEA31739921702451.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![More damage on bath](https://a.travel-assets.com/ugc/hotel-reviews/B0615D972B8D4A7C228F1B35FB0557CB26D278711739921887293.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marlyn Stayed 5 nights in Feb 2025 ### 8/10 Good #### Natalie 16 Aug 2024 Liked: Cleanliness, staff & service The hotel is perfectly located just literally a few steps from the town. The breakfast was good and plentiful, and the restaurant area was very pretty but why have a lovely restaurant area with a very pretty bar if the bar is never open? In fact there is no way of buying a drink inside the hotel at all so if you're at the pool all day you'd better bring your own! The rooms are very cute with the painted furniture and beautiful tile flooring and are very clean, and the style of the hotel in general is lovely, traditional with nice furniture and pretty touches everywhere, but the hotel is in desperate need of renovation and soundproofing as I don't think it's been touched since the mid 80s! Saying this though the price I paid was pretty cheap so it was good value for money, just a shame seeing such a pretty hotel not quite reaching it's potential. ##### Natalie Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Rachael 6 Apr 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities For the 2 weeks I was there the toilet had a horrible smell coming from the pipes. My bed sheets were not changed, sometimes the trash was not taken out and was not given enough toilet paper. The breakfast is the same everyday. When I move the balvony furniture is it placed back the dame way? The cleaning staff has a bad attitude. Your toom will here no fridge or microwave not even welcome water. It is Close to all but not very good. I dont recommend you stay there. Pick another hotel instead. ##### Rachael Stayed 13 nights in Mar 2024 ### 4/10 Poor #### Alex 20 Aug 2024 Disliked: Cleanliness, staff & service Beautiful location in a beautiful town. Sadly we were received badly. We booked a double room and were promptly allocated a twin in a room without a terrace resembling a cell. The indignant and visibly irritated gentleman at reception initially stated he could not help, and was dismissive. His explanation was that other guests had booked more in advance so they take priority, which is insensible given our booking was made perfectly legitimately with payment in advance. Eventually he grudgingly offered a double room, but with an attitude of superiority versus us as inferiors. The room was ok, but started to smell very bad within hours. The pool was lovely, however consistent with the overall condition of the hotel and its receptionists attitude; in need of a refresh, care and attention. We would not go back. ##### Alex Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Afsaneh 26 May 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### False advertising We arrived late after a long drive.we booked a double but we were given a twin bed room.had to come to reception and change.we booked for 3 weeks but on the second day we realised no resturant i the hotel ,swimming pool was closed.we booked the hotel be ause on Hotels.com website it was advertised they have a resturant and bar and a swimming pool.we were dissappint when none of the services existed.it took us couple of days to find other hotel and we left after 4 days.contacyed hotel.com and explained about false advertising and asked for refund.still after 20 days and numerous phone calls no response fro. HOTEL.COM.very frustrated and unhappy with hotel.com customer service.nothing has been done.they keep say they take complaint very seroiusly but i am still waiting. ##### Afsaneh Stayed 13 nights in May 2023 ## Expedia's Latest Trends ### Hotels > [Hotels near University of Kent](https://www.expedia.co.uk/University-Of-Kent-Hotels.0-l6091961-0.Travel-Guide-Filter-Hotels) > > [The Drake](https://www.expedia.co.uk/Chicago-Hotels-The-Drake.h15092.Hotel-Information) > > [Nonantum Resort](https://www.expedia.co.uk/Portland-Hotels-Nonantum-Resort.h2936780.Hotel-Information) > > [Hotels in Grants Pass](https://www.expedia.co.uk/Grants-Pass-Hotels.d8032.Travel-Guide-Hotels) > > [Hyatt Regency Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-Hyatt-Regency-Tokyo.h18119.Hotel-Information) > > [Victoria Inn](https://www.expedia.co.uk/London-Hotels-Victoria-Inn.h41879.Hotel-Information) > > [Hyatt House London Stratford](https://www.expedia.co.uk/London-Hotels-Hyatt-House-London-Stratford.h4823071.Hotel-Information) > > [The Kings Head Country Hotel](https://www.expedia.co.uk/Kings-Lynn-Hotels-The-Kings-Head-Country-Hotel.h2745375.Hotel-Information) > > [Hotels in Arranmore Island](https://www.expedia.co.uk/Arranmore-Island-Hotels.d6086134.Travel-Guide-Hotels) > > [Hotels near Regency Square](https://www.expedia.co.uk/Regency-Square-Hotels.0-l553248623504414744-0.Travel-Guide-Filter-Hotels) > > [Plus Fariones Apartamentos](https://www.expedia.co.uk/Tias-Hotels-Apartamentos-Fariones.h8250211.Hotel-Information) > > [Thistle London Hyde Park Kensington Gardens](https://www.expedia.co.uk/London-Hotels-Thistle-London-Hyde-Park-Kensington-Gardens.h2605.Hotel-Information) > > [Sports Hotels in Sharm El Sheikh](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Adventure-Sport-Hotel.0-0-d3274-tAdventureSportHotel.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Alicante Province](https://www.expedia.co.uk/Destinations-In-Alicante-Province-All-Inclusive-Hotel.0-0-d6023825-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Spa Hotels in Kingston Upon Thames](https://www.expedia.co.uk/Kingston-Upon-Thames-Hotels-Spa-Hotels.0-0-d4380-tSpaHotels.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Mamaia](https://www.expedia.co.uk/Mamaia-Hotels-All-Inclusive-Hotel.0-0-d6262473-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) ### Flights > [flights from godofredo p ramos airport](https://www.expedia.co.uk/lp/airports/mph/flights-from-godofredo-p-ramos-airport) > > [Flights from Johannesburg (JNB) to London (LHR)](https://www.expedia.co.uk/lp/flights/jnb/lhr/johannesburg-to-london) > > [Flights from Exeter (EXT) to Limoges (LIG)](https://www.expedia.co.uk/lp/flights/ext/lig/exeter-to-limoges) > > [Flights from Newquay (NQY) to Ulceby (HUY)](https://www.expedia.co.uk/lp/flights/nqy/huy/newquay-to-hull) > > [Flights from Birmingham (BHX) to Yundum (BJL)](https://www.expedia.co.uk/lp/flights/bhx/bjl/birmingham-to-banjul) ### Cars > [Car hire in Gosforth](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Gosforth.d553248622845871869.Car-Hire-Guide) > > [Car hire in Cockermouth](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Cockermouth.d182495.Car-Hire-Guide) ### Activities > [Things to do in Airlie Beach](https://www.expedia.co.uk/Things-To-Do-In-Airlie-Beach.d6131603.Travel-Guide-Activities) > > [Things to do in Ballymoney](https://www.expedia.co.uk/Things-To-Do-In-Ballymoney.d6126735.Travel-Guide-Activities) ### Packages > [Queen's Park](https://www.expedia.co.uk/Queens-Park-Southampton-City-Centre.d6263624.Attraction) > > [Aberdyfi Beach](https://www.expedia.co.uk/Aberdyfi-Beach-Aberdovey.d6086541.Attraction) > > [Wembury Beach](https://www.expedia.co.uk/Wembury-Beach-Plymouth.d553248621532488693.Attraction) > > [Trolltunga](https://www.expedia.co.uk/Trolltunga-Ullensvang.d553248621532519785.Attraction)