Casela Nature and Leisure Park

Average. Some staff great, others not trained well with poor customer service skills. Buffet sometimes ran out of items and they were not refilled.

The hotel is located in the north of the island with beautiful views of the surrounding islands and close to restaurants and shops.

Absolutely loved this hotel. The rooms are lovely, we stayed in a suite - room 747. And every few room sections there is a pool. The beach directly in front of our room was quiet and peaceful - in fact the whole resort felt very quiet even though it was Easter and it is a family resort, it’s so big that it felt relaxing. There were a number of restaurants at the sister hotel - La Paradis which we often walked to (there is also a shuttle bus that takes you there running every 15 mins). The spa was lovely. There were tennis courts, a well kitted out gym (not that we used it)! There were Beach bags in the rooms for us to keep (so don’t bother bringing one!), Bring sea shoes as the coral is sharp in places. Saw a turtle on our first day snorkelling. But it’s not an area for snorkelling I would say - We were half board which was sufficient for us. Things to improve: Allow breakfast to run later than 10am