Casa de l’Aigua

Had a 4 night stay and spent 700 on a private room. The three bed accessible room. We arrived and they gave us the rules, etc. Never once did they bring up a rule about bringing guests into the apartment. A few hours after checking in we brought our friend in to the hostel to say hello who was staying a block away. The manager then kicked our friend out getting aggressive with him (yelling, etc) then came into our room 10 mins later to kick us out. He told us we had 5 minutes to pack our stuff and leave. He called the police on us, yelled at us and refused to give us a refund. Terrible customer service. One of my friends is a minor and he left us out on the street without refund. Do not stay here. The hostel also was rusty and looked nothing like the photos.

LOCATION! Loved the reception. Taxi pick-up is right behind the hotel. Huge Westfield Mall to eat at and explore. Walking distance to Mirador!!! Go see THAT! 15 minutes walk to beach. On the way you pass all kinds of restaurants, including frozen desserts, tapas, cafes for mornings, grocery stores, and pharmacies (if you forgot something like a razor) we loved this location. It was charming at night, but not loud- we were in the room when Spain won the World Cup.... we heard joyous celebrations-but only when the windows was cracked open. Room is well planned- even had an iron board in excellent condition. Coffee and electric tea pot in the room. AC worked really well. We did not have the hotel's breakfast or eat in the hotel restaurant.