Carterway Heads Holidays from £185

Room was fine with what looked like a recently refurbished bathroom. Staff were incredibly friendly and helpful. The food was beautifully presented and of à high quality. Would definitely stay here again

Friendly staff, lovely food. Great location.

Beautiful accommodation in a stunning setting. Breakfast was 5 star! Lots of choice and presented perfectly. Our double room was very clean with en suite and quality toiletries. Tea/coffee and biscuit were replenished daily. All the staff were so friendly and helpful, with lots of local advice - we couldn’t have chosen a better guest house for our Lake District break. Having on site, free, car parking was a bonus too, so we made use of the bus services in the area. Highly recommend - we’ll be back! Thank you!

It felt like the focus was more on the restaurant than the accommodation. The staff seemed to have been unaware who was arriving so had to check. Said our rooms were not ready, even though we arrived after 5pm, but given alternatives. No mention of check out times or if breakfast was available, Expedia says they do breakfast at an extra cost? We had booked 2 rooms and first impression was nice décor. However one room had no toilet paper or sugar on the tea tray. I stayed in a family room, I had to move kettle to windowsill and put the extension lead on the single bed to use it as there was no socket nearby. One of the lamps did not switch on as it was not plugged in, had to take the lead over the single bed to do so after I tightening up the stand as it had come loose looked drunk. The bed had a wooden frame, the bottom end joints were loose and needed gluing. There were several empty and part used complimentary toiletries left in the shower from previous guests. My room was at the front of the property so overlooked the road, I personally had no problem with road noise as I am hearing impaired. Okay there were some minor issues which had to be mentioned but the room and bed were clean and comfortable. I think we would stay here again because the issues did not bother us that much but needed to be mentioned so they can be put right. Although it may not necessarily be our first choice.