Carson Valley Golf Course

The staff were very friendly

Staff was very nice and helpful. Aside from checking out the person could have been nicer. Cons: The rooms are very poorly kept clean. The floors are never mopped or cleaned. My floor was extremely dirty. My family and I do not use shoes when we come in a room. I had to physically clean them myself. I had to request for toiletries and towels upon arrival so it seems like the room was quickly done upon our arrival. I’m a very clean person with a dog and I think I would have enjoyed the stay more had my room been more clean. One other con is that you already pay for parking, however you’re almost forced to vallet $40 per day because there is no parking to park your own car. The resort showed 4 star rating. Not what pictures show. The pool is mostly for kids not adult friendly. They closed the jacuzzi every night. Very heavily chlorinated. I have a teen and was not able to use the pool too many small kids. Pro: However despite everything the restaurant onsite is very clean, food is good, and staff is nice. And of course the hotel is pet friendly. Shops and restaurants are walking distance.

I booked this property based on the positive reviews and felt like perhaps I was misled. The location is about a half mile from the beach and Heavenly Village which was good but the property is divided by a busy street making sleeping with an open window very noisy. The property was cute in some areas but mostly looked tired, especially in the hallways. The pool and spa were small but there was a cute common fire pit area which offered free smores. The room itself was extremely dark and shadowy, and the floors in our room were damaged. We were on the middle floor which reminded me of apartment living as I could clearly hear all neighbors and the floors above creek. Furnishings and bedding were old and heavily used, and even the door hanger was tattered and worn. The only thing I actually enjoyed about the room was heated toilet seat which was a strange and unexpected surprise. The silver lining to our stay is that the disappointment in accommodations led us to be out of the room exploring Tahoe more.