6/10 Okay
Catherine M.
29 Jul 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Check-in easy, kitchen facilities good, kids pleased about wifi access. Drive big enough to park easily.Decorated to hosts own style throughout to a high standard. Stairs & upstairs carpets lovely and soft to walk on. Beds comfy & it was a quiet neighbourhood.The french doors were hard to shut, hinges had dropped. I contacted owner who was aware of the problem, and said he'd chase up the builder. This should have been fixed before letting out the house.There was a jacuzzi bath, not a jacuzzi in the garden, which unfortunately had a serious leak when filling the bath that if left would have leaked through the floorboards. I brought this to the attention of the owner and he said it was possibly us & we'd caused the water to 'slop out'. I corrected him on this, there was a lot of water when the bath was only a few inches full and had not got into the bath. The fridge & freezer had left over food in, the cooker had been used and not cleaned. Items left in the bathroom bin from cleaning the toilet.The garden really needed tending to. There was a missing garden panel at the bottom of the garden leading straight into a train track. This would be dangerous with younger children.The owners have worked hard on decorating the house but feel the problems mentioned need addressing before lettering out the property further. It would also have been nice to receive an apology for not being able to use the french doors & jacuzzi bath, particularly as it is their selling point.
Catherine M.
Stayed 4 nights in Jul 2025