Cantón Upala Holidays

Room was in good condition and large with kitchen. Comfortable bed. Beach sand is soft. Pools were nice and at top of hill with the food & drinks. Some common areas need a bit of maintenance/upkeep. Rooms are down the steep hill in rows. Stayed in 300's about 1/2 way down. Walking down was not bad, did not need to walk up as shuttle arrived at the right times. The shuttle ran a loop that seemed pretty frequent. They say every 5-15 min, but never had to wait even 5. Only time I saw it full was the 7am first run when everyone wanted breakfast then too. Though the resort did not seem very crowded. Food and drinks are the low point. Beer is local Imperial which is good. Only have about 5 bottles of generic alcohol for anything else. One rum, scotch, tequila, vodka, and maybe a couple more bottles. So they can't make all drinks. No name brand bottles like the Expedia pictures show. Food is also limited. About a 6 warming tray buffet. Generally the meat was too tough to cut with the knives they provided. Saw someone with burgers, but not sure how to get one of those. Dessert was good. Breakfast they can make omlets.

We loved this place!! Small quiet resort with everything we needed. Friendly and efficient staff….great beach for sunrise and sunset walks..great food with amazing local fruit! We will definitely be back!

The hotel room was spacious and clean. The property is clean, well-decorated, and we felt very safe. The staff was very friendly and appreciated a friendly conversation. Many of the staff recognized my partner and me and remembered our drink orders. The pool is absolutely beautiful and well-maintained, but we wish there were more pool chairs with umbrellas, as the sun is very intense. The beach is gorgeous with safe swimming access, which was a huge plus. The restaurants were great, but we were unsure about how to access the Nikoa restaurant and pool. We only stayed a week, and we thought that if we stayed longer, the food options would get old, which was why we were trying to figure out the other restaurants. The Nikoa pool and restaurant seemed like a super-nice, new part of the property that was hardly used at all. We also attended the free yoga classes on-site at the hotel, and the instructor was excellent. However, the hotel gym was old, dirty, and had no AC, which was crazy considering it's over 90 degrees every day. Overall, we would definitely stay at this hotel again. We felt we got a lot of value for what we paid!

I lived every second of my vacay

The pool was absolutely amazing along with all the staff! The swim up bar had great drinks and lots of variety of food options. Really overall great experience for my husband and I just to unwind.